Method and apparatus for creating customer specific dynamic grammars

• US 7,031,925 B1
• Filed: 06/15/1998
• Issued: 04/18/2006
• Est. Priority Date: 06/15/1998
• Status: Expired due to Term

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Goldberg, Randy G.
• Primary Examiner(s): Dorvil, Richemond
• Assistant Examiner(s): SPOONER, LAMONT M
• Application Number:
  US09/097,770
• Time in Patent Office: 2,864 Days
• Field of Search: 701/1, 701/10, 379/88, 704/275, 704/231, 704/257, 704/1, 704/9, 704/10, 704/270.1
• US Class Current: 704/275
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A method and apparatus create a dynamic grammar pertaining to a current user from a global database of data items. A user first identifies himself to the system using a predetermined input identifier, such as an account number, for example. On the basis of this input identifier, the system of the present invention extracts from a global customer database those data items that are associated with the input identifier of the customer. A dynamic grammar including these extracted data items is created, and the system performs a search for a particular data item within this dynamic grammar on the basis of further search criteria that are provided by the customer.

Claims

1. A method of creating a dynamic grammar from a predetermined arrangement of generic payee identifiers and specific payee identifiers, each specific payee identifier being associated with a generic payee identifier, the method comprising:

obtaining at least one generic payee identifier in accordance with a first type of predetermined criteria;

obtaining a specific payee identifier associated with each obtained generic payee identifier; and

creating the dynamic grammar by arranging the obtained generic payee identifier and the obtained specific payee identifier in accordance with a predetermined configuration.

2. The method according to claim 1, wherein the first type of predetermined criteria is a customer account number, each generic payee identifier is associated with a particular customer account number, and said obtaining at least one generic payee comprises:

obtaining each generic payee identifier associated with the particular customer account number.

3. The method according to claim 2, wherein said obtaining a specific payee identifier includes determining at least one specific payee identifier associated with each generic payee identifier.

4. The method according to claim 1, wherein each generic payee identifier is associated with a plurality of specific payee identifiers.

5. The method according to claim 4, wherein each generic payee identifier corresponds to a category of payee companies and each specific payee identifier corresponds to a single payee company.

6. A method for facilitating an electronic payment using a system, the system including a database that includes a list of payee companies, the method comprising:

(a) obtaining a customer specific identifier;

(b) obtaining a first payee related identifier relating to at least one payee company from the database based on the customer specific identifier;

(c) obtaining a second payee related identifier relating to at least one payee company, the second payee related identifier being associated with the first payee related identifier;

(d) creating dynamic grammar from a predetermined arrangement of the obtained first payee related identifier and the obtained second payee related identifier.

7. The method according to claim 6, wherein said obtaining a second payee related identifier includes determining, based on the first payee related identifier, whether to obtain the second payee related identifier.

8. The method according to claim 6, wherein said first payee related identifier is a generic payee identifier, said generic payee identifier being associated with a plurality of the payee companies.

9. The method according to claim 8, wherein the second payee related identifier is a specific payee identifier, said specific payee identifier being associated with one of the payee companies.

10. The method according to claim 6, wherein said customer specific identifier is a customer account number.

11. An apparatus for reducing a predetermined collection of data items to a customized arrangement comprising a subset of said data items, comprising:

a memory that stores the predetermined collection of data items;

a processor coupled to the memory, the processor being responsive to a set of predetermined criteria;

means for selecting at least one of the set of predetermined criteria, the means for selecting being coupled to the processor, the means for selecting including a first means for obtaining at least one generic payee identifier in accordance with the set of predetermined criteria and a second means for obtaining a specific payee identifier associated with each generic payee identifier associated with the first means for obtaining, the customized arrangement being part of a dynamic grammar that includes the at least one generic payee identifier and the associated specific payee identifier; and

means, coupled to the processor, for controlling the processor to create the customized arrangement in accordance with the predetermined criteria associated with the means for selecting.

12. An apparatus for reducing a predetermined collection of data items to a customized arrangement comprising a subset of said data items, the data items including identification information for a plurality of payee companies, the apparatus comprising:

a memory that stores the predetermined collection of data items, the data including identification information for a plurality of payee companies;

a processor coupled to the memory, the processor being responsive to a set of predetermined criteria;

means for selecting at least one of the set of predetermined criteria, the means for selecting being coupled to the processor, the means for selecting including a first means for obtaining at least one generic payee identifier in accordance with the set of predetermined criteria and a second means for obtaining a specific payee identifier associated with each generic payee identifier associated with the first means for obtaining, the customized arrangement being part of a dynamic grammar that includes the at least one generic payee identifier and the associated specific payee identifier; and

means, coupled to the processor, for controlling the processor to create the customized arrangement in accordance with the predetermined criteria associated with the means for selecting.

13. The apparatus according to claim 12, wherein said generic payee identifier is associated with a plurality of payee companies and said specific payee identifier is associated with one of said plurality of payee companies.