Process for setting and storing ordering preferences and profile data locally

• US 7,031,933 B2
• Filed: 03/29/2001
• Issued: 04/18/2006
• Est. Priority Date: 03/29/2001
• Status: Expired due to Fees

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Harper, Mark A.
• Primary Examiner(s): Coggins, Wynn
• Assistant Examiner(s): HAQ, NAEEM U
• Application Number:
  US09/823,783
• Publication Number:
  US 20020143642A1
• Time in Patent Office: 1,846 Days
• Field of Search: 705/26, 705/27
• US Class Current: 705/26.8
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

An apparatus is provided for locally setting and storing customer preferences. The apparatus includes a personal computer, a computer peripheral device, a reseller web server, and a device manufacturer web server. The personal computer has a web browser and a messaging system. The computer peripheral device has a messaging system communicating with the personal computer. The reseller web server has a messaging system communicating with the personal computer, and configured to capture customer preferences from a customer accessing the reseller web server to order consumables via the computer peripheral device. The device manufacturer web server has a messaging system, communicating with the reseller web server and the computer peripheral device and operative to receive the customer preferences from the reseller web server and forward the customer preferences to the computer peripheral device using the messaging address for the computer peripheral device. A method is also provided.

Claims

1. An apparatus for locally setting and storing customer preferences, comprising:

a personal computer having a web browser and a messaging system;

a computer peripheral device having an embedded web server with a messaging system communicating with the personal computer;

a reseller web server having a messaging system communicating with the personal computer, configured to capture customer preferences from a customer accessing the reseller web server to order consumables via the computer peripheral device; and

a device manufacturer web server having a messaging system, communicating with the reseller web server and the computer peripheral device, by way of the personal computer and the messaging system, and operative to receive the customer preferences from the reseller web server and forward the customer preferences to the computer peripheral device via the personal computer using a messaging address for the computer peripheral device.

2. The apparatus of claim 1 further comprising a network interconnecting the personal computer and the computer peripheral device.

3. The apparatus of claim 1 further comprising a communication link interconnecting the personal computer, the reseller web server, the device manufacturer web server, and the computer peripheral device.

4. The apparatus of claim 1 wherein the customer preferences are forwarded to the computer peripheral device, and wherein the embedded web server forwards the customer preferences to the web browser of the personal computer via the messaging system.

5. The apparatus of claim 4 wherein the web browser generates a consumable order message incorporating the customer preferences and forwards the consumable order message and customer preferences to a reseller to order a consumable that matches the customer preference.

6. The apparatus of claim 5 wherein the web browser automatically generates the consumable order message in response to the computer peripheral device detecting a need to replenish a consumable and forwarding a notification to the personal computer indicating the need to replenish the consumable.

7. The apparatus of claim 1 further comprising a device manufacturer web page provided on the device manufacturer web server and communicating with the personal computer and the reseller web server, and operative to provide a link to the reseller web server, wherein selection of the link to the reseller web server comprises another customer preference that is forwarded to the reseller web page, the device manufacturer web page, and the computer peripheral device.

8. The apparatus of claim 1, wherein the web browser of the personal computer links with the embedded web server of the computer peripheral device to receive status information for consumable supplies on the computer peripheral device.

9. The apparatus of claim 1 wherein the messaging system of the computer peripheral device forwards a customer e-mail address to the device manufacturer web server along with customer preferences.

10. The apparatus of claim 1 wherein the customer preferences comprises consumable order information, and wherein the reseller web server is configured to capture consumable order information.

11. The apparatus of claim 1 wherein the reseller web server is further configured to capture customer profile data.

12. A method for locally setting and storing customer preferences, comprising:

providing a personal computer having a web browser, a computer peripheral device with an embedded web server and a messaging system, and a reseller web server, each having a messaging system for communicating therebetween;

notifying a user at the personal computer that a consumable needs to be ordered for a computer peripheral device having a messaging address;

submitting an order from the personal computer to a reseller web page including submitting the messaging address;

concurrent with submitting the order, recording preferences of the user submitting the order; and

forwarding the recorded preferences to the computer peripheral device using the messaging address.

13. The method of claim 12 further comprising providing a device manufacturer web server and forwarding the recorded preferences and the messaging address to a web page for a device manufacturer web server.

14. The method of claim 12 wherein submitting an order comprises first submitting ordering information and the messaging address from the personal computer to a device manufacturer web server indicating that a consumable needs to be ordered for the computer peripheral device at the messaging address, and secondly forwarding the ordering information and the messaging address to the reseller web page.

15. The method of claim 14 wherein the device manufacturer web server comprises a reseller selection page.

16. The method of claim 14 wherein the reseller web page comprises a reseller shopping cart page that is launched from the reseller selection page in response to a user selecting a particular reseller.

17. The method of claim 16 wherein the device manufacturer web server comprises a device manufacturer landing page, and wherein a data stream from the messaging system and ordering information entered by a user are attached as preferences and order information to the data stream.

18. The method of claim 12 wherein the reseller web page comprises a reseller shopping cart page, wherein the reseller shopping cart page gathers customer profile data with preferences and forwards the customer profile data with preferences to a device manufacturer web server, and wherein the device manufacturer web server generates and forwards a message comprising an e-mail to the messaging system of the embedded web server for the computer peripheral device using the messaging address, wherein the e-mail comprises customer profile data including preferences.

19. A method for locally setting and storing customer preferences, comprising:

providing a personal computer having a web browser, a computer peripheral device having an embedded web server with a messaging system, a device manufacturer web server, and a reseller web server, each having a messaging system for communicating therebetween;

notifying a user at the personal computer that a consumable needs to be ordered for a computer peripheral device having a messaging address;

accessing the device manufacturer web server;

selecting a reseller from the device manufacturer web server;

accessing a reseller web page from the device manufacturer web server;

submitting an order from the personal computer to the reseller web page including submitting the messaging address;

concurrent with submitting the order, recording preferences of the user submitting the order; and

forwarding the recorded preferences to the computer peripheral device using the messaging address.

20. The method of claim 19 wherein the device manufacturer web server comprises a reseller selection web page.