Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with delegating protocol processor
First Claim
1. An object-oriented method of collecting information regarding a plurality of target applications in an application unit, comprising:
- receiving from a first one of the plurality of target applications through an interface, by a monitoring device in the application unit, a request to send first information regarding monitored usage of the first one of the plurality of target applications to a first predetermined destination through a first communication protocol using a first data format; and
sending, by a protocol processor in the application unit, the first information to the first predetermined destination through the first communication protocol, wherein the protocol processor is configured to send data through a plurality of different communication protocols,wherein the step of sending, by the protocol processor, the first information further comprises;
creating a first software class having a declared virtual function;
creating a second software class derived from the first software class having a first definition of the declared virtual function; and
executing the first definition.
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Accused Products
Abstract
A system, method and program product for diagnosing, controlling and collecting information from devices. Information regarding events of each one of a plurality of target applications executing in an application unit is collected and formatted into one of multiple data formats for transmission through one of multiple communication protocols at the request of each of the target applications, through an interface. The event information for a particular target application is formatted and transmitted according to a combination of a data format and communication protocol requested by the target application. The transmission of data representing the event information is handled in at least two levels of software classes, with at least one abstract software class having a declared virtual function and two or more software classes derived from the at least one abstract class and having definitions of the function for communicating the event information through specified communication protocols. The formatted data is transmitted through, e.g., e-mail or FTP to a predetermined destination or may be saved to local storage, e.g., a local disk. By sharing resources, code duplication is reduced or eliminated.
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Citations
18 Claims
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1. An object-oriented method of collecting information regarding a plurality of target applications in an application unit, comprising:
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receiving from a first one of the plurality of target applications through an interface, by a monitoring device in the application unit, a request to send first information regarding monitored usage of the first one of the plurality of target applications to a first predetermined destination through a first communication protocol using a first data format; and sending, by a protocol processor in the application unit, the first information to the first predetermined destination through the first communication protocol, wherein the protocol processor is configured to send data through a plurality of different communication protocols, wherein the step of sending, by the protocol processor, the first information further comprises; creating a first software class having a declared virtual function; creating a second software class derived from the first software class having a first definition of the declared virtual function; and executing the first definition. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An object-oriented system for collecting information regarding a plurality of target applications in an application unit, the system comprising:
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a monitoring device in the application unit, the monitoring device configured to receive from a first one of the plurality of target applications through an interface, a request to send first information regarding monitored usage of the first one of the plurality of target applications to a first predetermined destination through a first communication protocol using a first data format; and a protocol processor in the application unit, the protocol processor configured to send data through a plurality of different communication protocols, wherein the protocol processor is configured to send the first information to the first predetermined destination through the first communication protocol, wherein the protocol processor is configured to create a first software class having a declared virtual function, to create a second software class derived from the first software class having a first definition of the declared virtual function, and to execute the first definition. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A program product for collecting information regarding a plurality of target applications in an application unit, the program product comprising a computer readable medium embodying program instructions for causing an object-oriented system to perform the steps of:
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receiving from a first one of the plurality of target applications through an interface, by a monitoring device in the application unit, a request to send first information regarding monitored usage of the first one of the plurality of target applications to a first predetermined destination through a first communication protocol using a first data format; and sending, by a protocol processor in the application unit, the first information to the first predetermined destination through the first communication protocol, wherein the protocol processor is configured to send data through a plurality of different communication protocols, wherein the step of sending, by the protocol processor, the first information further comprises; creating a first software class having a declared virtual function; creating a second software class derived from the first software class having a first definition of the declared virtual function; and executing the first definition. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification