Phone enabled direct response

• US 7,050,756 B2
• Filed: 08/21/2003
• Issued: 05/23/2006
• Est. Priority Date: 08/29/2002
• Status: Expired due to Fees

• Current Assignee: NXP B.V. (NXP Semiconductors NV)
• Original Assignee: Kestrel Wireless, Inc.
• Inventors: Atkinson, Paul
• Primary Examiner(s): Beamer, Temica
• Assistant Examiner(s): Nguyen, Huy D.
• Application Number:
  US10/645,452
• Publication Number:
  US 20040048637A1
• Time in Patent Office: 1,006 Days
• Field of Search: 455/410, 455/411, 455/412.2, 455/413, 455/418, 455/422.1, 455/423, 455/436, 455/2.01
• US Class Current: 455/2.01
• CPC Class Codes: H04M 9/08 Two-way loud-speaking telephone systems with means for conditioning the signal, e.g. for suppressing echoes for one or both directions of traffic

Abstract

An acoustic transmission is retransmitted by telephone to a network operations center over one path. The network operations center receives acoustic transmissions containing inaudible marks from other sources over secondary paths. The retransmitted acoustic transmission and secondary transmissions are processed and compared to determine a best match between the retransmitted acoustic transmission and one of the secondary transmissions. An acoustic mark in the best match secondary transmission is decoded and associated with the retransmitted acoustic transmission. This association in combination with decision rules stored at the operations center may be used to trigger a variety of transactions with the user.

Claims

1. A method comprising:

receiving a first acoustic transmission from a phone over a first path;

receiving a secondary acoustic transmission over a secondary path, the first and second acoustic transmissions originating from an audio source signal which includes audible content;

matching the first acoustic transmission to the second acoustic transmission, wherein multiple secondary acoustic transmissions are received and processed to identify a match between the first acoustic transmission and one of the secondary acoustic transmissions; and

wherein the number of secondary acoustic transmissions processed to identify the match is reduced by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone.

2. A method as claimed in claim 1, further comprising:

decoding a mark contained within the second acoustic transmission; and

associating the mark with the first acoustic transmission.

3. A method as claimed in claim 2, wherein associating the mark and first acoustic transmission further includes using information relating to a user of the phone to perform the association between the mark and the first acoustic transmission.

4. A method as claimed in claim 3, wherein the information is selected from a group comprising the user'"'"'s telephone number, a stored user profile, user phone inputs, other marks and the source of the acoustic transmission.

5. A method as claimed in claim 2, wherein the association between the mark and the first acoustic transmission triggers another transaction.

6. A method as claimed in claim 5, wherein the transaction is sending a voice response to the user.

7. A method as claimed in claim 5, wherein the transaction is sending an email to the user.

8. The method of claim 2 further comprising:

initiating a transaction based on the mark.

9. The method of claim 2 wherein the mark is associated with the audible content.

10. The method of claim 2 wherein the mark is associated with the source of the audio source signal.

11. The method of claim 2 wherein the mark is an inaudible mark.

12. A method as claimed in claim 1, wherein the first and second acoustic transmissions comprise an audio radio broadcast content.

13. A method as claimed in claim 1, wherein the first and second acoustic transmissions comprise a television broadcast content.

14. A method as claimed in claim 1, wherein the secondary path is selected from a group comprising an over-the air radio broadcast, a television terrestrial broadcast, cable, satellite, Internet, T1 and frame relay.

15. The method of claim 1 further comprising:

initiating a transaction based on the match.

16. The method of claim 1 wherein the received first acoustic transmission is a degraded version of the secondary acoustic transmission.

17. The method of claim 1, wherein the secondary path is a wireless communication link.

18. The method of claim 1, wherein the secondary path is a wired communication link.

19. The method of claim 1 wherein matching the first acoustic transmission to the second acoustic transmission includes matching the audible content of the first acoustic transmission to the audible content of the secondary acoustic transmission.

20. The method of claim 19 wherein matching the first acoustic transmission to the second acoustic transmission includes matching a mark in the first acoustic transmission to a mark in the secondary acoustic transmission.

21. The method of claim 19 wherein the audio content includes at least portions of an advertisement.

22. The method of claim 21 wherein a mark in the second acoustic transmission is associated with the advertisement.

23. The method of claim 19 wherein the audio content includes at least portions of a song.

24. A method comprising:

receiving a first audio transmission over a first path;

receiving a second audio transmission over a second path, the first and second audio transmissions originating from an audio source signal which includes audible content; and

associating a mark encoded in the second audio transmission received over the second path with the first audio transmission received over the first path, wherein the second acoustic transmission is one of multiple secondary acoustic transmissions received and processed to identify a match between the first audio transmission and the second audio transmission; and

reducing the potential number of secondary audio transmissions by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone.

25. A method comprising:

identifying a first acoustic transmission by comparing it with other acoustic transmissions from a phone received from a secondary source, the first acoustic transmission and other acoustic transmissions originating from audio source signals which includes audible content;

reducing the potential number of said other acoustic transmissions by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone.

26. The method of claim 25 wherein the comparison of the first acoustic transmission and other acoustic transmissions includes comparing a portion of the audible content of the first acoustic transmission to portions of audible content in the other acoustic transmissions.

27. An apparatus comprising:

a first communication interface to receive a first acoustic transmission from a phone;

a second communication interface to receive a secondary acoustic transmission over a secondary path, the first and second acoustic transmissions originating from an audio source signal which includes audible content; and

a processing unit configured to match the first acoustic transmission to the second acoustic transmission;

wherein the second acoustic transmission is one of multiple secondary acoustic transmissions received and processed to identify a match between the first acoustic transmission and the second acoustic transmission; and

reduce the potential number of other secondary acoustic transmissions by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone.

28. The apparatus of claim 27 wherein the processing unit is further configured to decode a mark contained within the secondary acoustic transmission;

and

associate the mark of the secondary acoustic transmission with the first acoustic transmission.

29. The apparatus of claim 27 wherein multiple secondary acoustic transmissions are received and processed to identify a match between the first acoustic transmission and one of the secondary acoustic transmissions.

30. A transaction server comprising:

means for receiving a first acoustic transmission from a phone over a first path;

means for receiving a second acoustic transmission over a secondary path, the first and second acoustic transmissions originating from a source signal which includes audio content; and

means for matching the first acoustic transmission to the second acoustic transmission, wherein the second acoustic transmission is one of multiple secondary transmissions received and processed to identify a match between the first acoustic transmission and one of the secondary acoustic transmissions; and

means for reducing the potential number of secondary acoustic transmissions by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone.

31. A machine-readable medium comprising instructions executable by a processor for matching a first audio signal to a second audio signal to identify the first audio signal, which when executed by a processor, causes the processor to perform operations comprising:

receive a first acoustic transmission from a user'"'"'s telephone over a first path;

compare the first acoustic transmission with other audible acoustic transmissions received over a second path, the first acoustic transmission and other acoustic transmissions originating from audio source signals which include audible content reduce the potential number of other audible acoustic transmissions by using at least one of;

a phone number associated with the user'"'"'s telephone, information related to a user of the telephone, a call-in number used by the user of the telephone, and other information provided by the user of the telephone;

match the first acoustic transmission to a second acoustic transmission received over the second path;

associate a mark contained within the second acoustic transmission with the first acoustic transmission; and

initiate a transaction based on the match and set of decision rules.

32. A method operational on a network operations center, comprising:

identifying an audio transmission by comparing a first audio transmission received from a first path from a phone to one or more audio transmissions received through a second path;

reducing the potential number of one or more audio transmissions by using at least one of;

a phone number associated with the user'"'"'s phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone; and

matching the first audio transmission to a second audio transmission received over the second path, the second audio transmission being one of the one or more audio transmissions.

33. The method of claim 32 wherein the first audio transmission and one or more audio transmissions originating from audio source signals which include audible content and an inaudible mark.

34. The method of claim 32 wherein the match of the first audio transmission to the second audio transmission includes one of either a simple match, a best match, a time-frequency correlation match, or a feature match.

35. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission, wherein the transaction is dependent on a set of decision rules stored by the network operations center.

36. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission, wherein the transaction is dependent on information obtained from a phone that transmits the first audio transmission.

37. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission, wherein the transaction is dependent on information provided by a user.

38. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission, wherein the transaction is dependent on information associated with a user.

39. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission and

sending a communication to a phone that transmits the first audio transmission.

40. The method of claim 32 further comprising:

executing a transaction based on the identity of the first audio transmission,

sending a communication to another device.

41. The method of claim 32 wherein the first audio transmission originates as one of either a radio broadcast content, a television broadcast content, a public address system broadcast content, or a media player content.

42. The method of claim 32 further comprising:

identifying a subset of audio transmissions to which the first audio transmission is compared by using information associated with the sender of the first audio transmission user.

43. The method of claim 32 further comprising:

identifying a subset of audio transmissions to which the first audio transmission is compared by using information associated with the geographic location of the sender of the first audio transmission user.

44. The method of claim 43 wherein such geographic location is one of a global positioning information, area code information, caller identification information, or information defined in a user profile.

45. The method of claim 32 further comprising:

reducing the number of one or more audio transmissions received through the different path by using information related to a user of the phone.

46. A method operational on a network operations server, comprising:

identifying an audio transmission by comparing a first audio transmission received from a first path to one or more audio transmissions received via a second path, the first audio transmission and one or more audio transmissions originating from audio source signals which include audible content and an encoded mark, the first path established via a phone;

reducing the potential number of one or more audio transmissions by using at least one of;

a phone number associated with the phone, information related to a user of the phone, a call-in number used by the user of the phone, and other information provided by the user of the phone;

decoding an encoded mark in the second audio transmission; and

associating the decoded mark with the first audio transmission.

47. The method of claim 46 further comprising:

associating the decoded mark with a user who provided the first audio transmission.

48. The method of claim 46 further comprising:

initiating a transaction using the decoded mark.

49. The method of claim 46 further comprising:

initiating a transaction using the decoded mark and information associated with the second audio transmission.

50. The method of claim 46 further comprising:

initiating a transaction using the decoded mark and information associated with a network operations center user.

51. The method of claim 46 wherein the encoded mark is associated with a broadcast station of the first audio transmission.

52. The method of claim 46 wherein the encoded mark is associated with individual works within the first audio transmission.