×

Method and system for changing a collaborating client behavior according to context

  • US 7,051,068 B1
  • Filed: 05/24/2000
  • Issued: 05/23/2006
  • Est. Priority Date: 06/16/1999
  • Status: Expired due to Fees
First Claim
Patent Images

1. An information processing method in an information processing system having an information terminal support server which supports collaboration of a browser loaded on a customer-side information terminal and a browser loaded on an agent-side information terminal, the method comprising the steps of:

  • (a) receiving, at the information terminal support server, an HTTP message sent from a Web server in response to a customer-side browser request;

    (b) determining whether or not said HTTP message agrees with a predetermined condition;

    (c) editing contents of said HTTP message when said HTTP message agrees with said predetermined condition;

    (d) sending said HTTP message in an unedited form to the customer-side browser; and

    (e) sending said HTTP message in an edited form to the agent-side browser.

View all claims
  • 2 Assignments
Timeline View
Assignment View
    ×
    ×