Method and system for generating call data reports
First Claim
1. A method for obtaining call data in a public switched telecommunications network (PSTN), including a service control point (SCP) and at least one switch, the method comprising:
- receiving a query comprising unformatted calling data at the SCP from the at least one switch;
sampling the calling data at the SCP;
forwarding the unformatted sampled data from the SCP to a front end server without processing the data; and
formatting the sampled calling data as station message detail recording (SMDR) data at the front end server.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system for generating customer reports based on station message detail recording (SMDR) data includes a service control point (SCP) in a public switched telecommunications network (PSTN). The service control point samples calling data from multiple service switching points for calls originating from a private customer network, including centrex and PBX systems. The service control point interfaces with a front end processor and transmits the calling data. The front end processor formats the calling data into SMDR data, which is transmitted to a host central processing unit. The host generates reports regarding the SMDR calling data, the reports being accessible by a customer via a connection to a private customer network.
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Citations
22 Claims
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1. A method for obtaining call data in a public switched telecommunications network (PSTN), including a service control point (SCP) and at least one switch, the method comprising:
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receiving a query comprising unformatted calling data at the SCP from the at least one switch; sampling the calling data at the SCP; forwarding the unformatted sampled data from the SCP to a front end server without processing the data; and formatting the sampled calling data as station message detail recording (SMDR) data at the front end server. - View Dependent Claims (2, 3, 4)
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5. A method for obtaining station message detail recording (SMDR) formatted data from a public switched telecommunications network (PSTN), including a call processor and at least one switch, the method comprising:
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receiving calling data at the call processor that is not SMDR formatted from the at least one switch in a query; sampling the calling data at the call processor; forwarding only the unformatted data from the call processor to a front end server; and formatting the sampled calling data as SMDR data at the front end server.
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6. A method for reporting call data to a telecommunications system customer via a public switched telecommunications network (PSTN), including a service control point and at least one service switching point, the method comprising:
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generating calling data for a telephone call from a customer'"'"'s private facility involving the at least one service switching point; receiving the generated calling data at the service control point from one of the at least one service switching points in the form of a query; sampling the calling data at the service control point; interfacing with a front end server; receiving the unformatted sampled calling data at the front end server; formatting the sampled calling data into station message detail recording (SMDR) data; receiving and storing the SMDR data at a host central processing unit; and generating a SMDR report from the SMDR data for reference by a customer. - View Dependent Claims (7, 8, 9)
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10. The method for obtaining call data according to claim 10, wherein the interface comprises an American Standard Code for Information Interexchange (ASCII) interface.
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11. A method for reporting call data to a telecommunications system customer through a public switched telecommunications network (PSTN), including a service control point and at least one service switching point, the method comprising:
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generating calling data for a telephone call from a customer'"'"'s private facility at the at least one service switching point; receiving a query comprising the generated calling data at the service control point; sampling the calling data at the service control point, without processing the data; receiving the unformatted calling data at a data distributor; interfacing with a front end server; receiving the unformatted sampled calling data at the front end server; formatting the sampled calling data into station message detail recording (SMDR) data; receiving and storing the SMDR data at a host central processing unit; and generating a SMDR report from the SMDR data for reference by a customer.
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12. A system for reporting calling data to a customer comprising:
a front end server in a private network, said front end server receiving sampled calling data from a service control point and formatting the sampled calling data into a station message detail recording (SMDR) format, the service control point sampling calling data received in a query from at least one service switching point in a public switched telephone network (PSTN) handling a telephone call of the customer. - View Dependent Claims (13, 14)
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15. A system for reporting call information to a customer in a telecommunications system comprising:
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a front end server that receives sampled calling data from a service control point and formats the sampled calling data into a station message detail recording (SMDR) format, the service control point sampling calling data received in queries from a plurality of service switching points that collect calling data while processing telephone calls placed from a network of the customer; and a host central processing unit that receives the SMDR formatted data from said front end server and generates a calling report from the SMDR formatted data, the calling report being accessible by the customer. - View Dependent Claims (16, 17, 18)
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19. A system for reporting call data to a customer in a telecommunications system comprising:
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a data distributer that receives only unformatted sampled calling data from a service control point and transmits the sampled calling data to a front end server via an interface, the service control point sampling calling data from queries received from a plurality of service switching points that collect calling data while processing telephone calls placed from a network of the customer; a front end server that receives the sampled calling data from said data distributer and formats the sampled calling data into a station message detail recording (SMDR) format; and a host central processing unit that receives the SMDR formatted data from said front end server and generates a calling report from the SMDR formatted data, the calling report being accessible by the customer. - View Dependent Claims (20, 21, 22)
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Specification