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Extensible interactive voice response

  • US 7,068,643 B1
  • Filed: 11/03/2000
  • Issued: 06/27/2006
  • Est. Priority Date: 11/03/2000
  • Status: Expired due to Term
First Claim
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1. An interactive voice response system comprising:

  • an application repository having application logic and information stored thereon, said application logic for defining at least one voice response application;

    a communication device for establishing at least one connection with said application repository, wherein said application repository transmits said application logic and a set of potentially responsive information to said communication device responsive to one of said established connections; and

    a processor within said communication device to locally execute said transmitted application logic defining at least one voice response application providing responsive information to requests made in said local execution, wherein said responsive information is obtained from said application repository when said set of potentially responsive information does not contain said responsive information.

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