Method and system for providing visual notification in a unified messaging system

• US 7,068,762 B2
• Filed: 09/18/2002
• Issued: 06/27/2006
• Est. Priority Date: 02/29/2000
• Status: Expired due to Fees

• Current Assignee: RPX Clearinghouse LLC (RPX Corporation)
• Original Assignee: SBC Properties, L.P.
• Inventors: Skladman, Julia, Chatterley, Bruce A., Peterson, Bruce L., Thornberry, Robert J. Jr., Ng, Alexander Sio-Kay
• Primary Examiner(s): ELAHEE, MD S
• Application Number:
  US10/246,719
• Publication Number:
  US 20030016792A1
• Time in Patent Office: 1,378 Days
• Field of Search: 379/67.1, 379/76, 379/88.12, 379/88.13, 379/88.17, 379/88.18, 379/88.22, 379/88.25, 379/34, 379/49, 379/51, 379/88.04, 379/88.23
• US Class Current: 379/88.12
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems

Abstract

A method and system for interfacing a legacy e-mail, voice mail and facsimile system into a unified messaging system. The system includes visual message notification for notifying a user of incoming messages. Visual notification may include a flashing light emitting diode and/or text messages. The text messages may include various characteristics of the waiting messages, such as identification of the sender, subject header, message type, time and date received and a like.

Claims

1. A system for visually notifying a user of messages from a plurality of disparate message sources, the system comprising:

a unified messaging system which includes a unified message server for storing messaging data;

an enterprise communication system coupled to said unified message server, said enterprise communication system including one or more host telephones; and

at least one adjunct display system coupled to one of said one or more host telephones, said adjunct display system including an interface to said unified message server for polling said unified message server and providing an indication of said messages.

2. The system as recited in claim 1, wherein said interface includes a modem.

3. The system as recited in claim 1, wherein said adjunct display system includes a microprocessor, a memory and a display and a control system for retrieving message information from said unified message server by way of said interface and processing any retrieved message information and displaying retrieved messages on said display.

4. The system as recited in claim 1, wherein said indication includes a light emitting diode.

5. The system as recited in claim 4, wherein said indication is a human readable display describing one or more characteristics of each message retrieved from said unified message server.

6. The system as recited in claim 5, wherein said one or more characteristics include the identification of the sender.

7. The system as recited in claim 5, wherein said one or more characteristics include subject header.

8. The system as recited in claim 5, wherein said one or more characteristics include message type.

9. The system as recited in claim 5, wherein said one or more characteristics include time and date of message.

10. The system as recited in claim 3, wherein said control system is configured to poll said notification server at predetermined intervals.

11. The system as recited in claim 10, wherein said control system is configured to check the status of said host telephone.

12. The system as recited in claim 11, wherein said control system is configured to check for a dial tone of the host telephone.

13. The system as recited in claim 1, further including a user interface for said adjunct display system.

14. The system as recited in claim 1, wherein said user interface includes a push button switch and wherein said adjunct display system is configured to enable a user to scroll through messages retrieved from said notification server.