System and method for automatic transmission of audible on-line analytical processing system report output

• US 7,082,422 B1
• Filed: 12/14/1999
• Issued: 07/25/2006
• Est. Priority Date: 03/23/1999
• Status: Expired due to Term

• Current Assignee: Microstrategy Incorporated
• Original Assignee: Microstrategy Incorporated
• Inventors: Zirngibl, Michael, Patnaik, Anurag, Mosle, Wolf, Wilding, Peter G., Leon, Christopher S., Yost, Kyle N., Trenkamp, Robert G., Yoon, Ki Sung
• Primary Examiner(s): STARKS, WILBERT L
• Application Number:
  US09/460,708
• Time in Patent Office: 2,415 Days
• Field of Search: 706/45, 709/201, 715/501.1
• US Class Current: 706/45
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

A system and method for creation and automatic deployment of audible personalized, dynamic and interactive services, including information derived from on-line analytical processing (OLAP) systems, to a two-way communication device, including electronic mail, two-way pagers, phones, personal digital assistants, and telephones, based on subscriber-specified criteria.

Claims

1. A method for providing interactive, real-time, voice transmission of output from a data query system, the method comprising:

enabling at least one user to subscribe to and personalize at least one alert service, the at least one alert service comprising at least one query to be performed against a data query system;

processing the at least one alert service for the at least one user;

inititiaiting an outbound communication to a voice-enabled terminal device specified by the at least one user when one or more alert criteria specified for the at least one alert service are satisfied;

delivering output from the at least one alert service to the voice-enabled terminal device during the outbound communication, wherein the output is presented from a personalized markup document generated for the at least one user; and

enabling the at least one user to respond to the output in real-time, via the voice-enabled terminal device, during the outbound communication by responding to one or more prompts presented from the personalized markup document.

2. The method of claim 1, wherein the data query system comprises an on-line analytical processing (OLAP) system.

3. The method of claim 1, wherein the voice-enabled terminal device comprises a telephone, and wherein the outbound communication comprises a telephone call.

4. The method of claim 1, wherein the personalized markup document comprises an active voice page (AVP).

5. A method for providing interactive, real-time, voice transmission of output from a data query system, the method comprising:

enabling at least one user to subscribe to and personalize at least one voice service, the at least one voice service comprising at least one query to be performed against a data query system;

processing the at least one voice service for the at least one user;

inititiaiting an outbound communication to a voice-enabled terminal device specified by the at least one user when a scheduling condition specified for the at least one voice service has been satisfied;

delivering output from the at least one voice service to the voice-enabled terminal device during the outbound communication, wherein the output is presented from a personalized markup document generated for the at least one user; and

enabling the at least one user to respond to the output in real-time, via the voice-enabled terminal device, during the outbound communication by responding to one or more prompts presented from the personalized markup document.

6. The method of claim 5, wherein the data query system comprises an on-line analytical processing (OLAP) system.

7. The method of claim 5, wherein the voice-enabled terminal device comprises a telephone, and wherein the outbound communication comprises a telephone call.

8. The method of claim 5, wherein the personalized markup document comprises an active voice page (AVP).