Dialog facilitation system for generating contextual order-preserving dialog postings and posting summaries from electronic messages
First Claim
1. A dialog facilitator preserving the spatial and temporal context of a dialog composed of a plurality of postings in an electronic messaging system, the postings being packaged into messages which are sent and received using a messaging system, said dialog facilitator comprising:
- a services gateway exchanging messages with the messaging system, and using information contained in the messages to populate a dialog posting and a posting summary;
said dialog posting containing a posting identifier uniquely identifying the dialog posting, a dialog identifier identifying the dialog to which the dialog posting corresponds, and posting detail information;
said posting summary containing addressing information identifying recipients of the corresponding dialog posting, the posting identifier, the dialog identifier, referential information defining the relationship of the posting summary to other posting summaries in the dialog, and content description information;
a content store for storing at least one said dialog posting;
a dialog store for altering a posting summary of said at least one dialog posting, a journal keeper coupled to said dialog store for examining said referential information to determine whether said posting summary relates to an existing said posting summary in said dialog store, and assigning a unique dialog identifier to said posting summary if it is not related to an existing posting sumary in said dialog store; and
a media coordinator using the posting identifier, the dialog identifier, and the referential information to present the spatial and temporal context of a selected dialog posting in relation to other said postings belonging to a given dialog.
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Accused Products
Abstract
A dialog facilitator for preserving the spatial and temporal context of a dialog composed of a plurality of postings. The postings are packaged into messages having extended header information which are sent and received using a conventional messaging system. The dialog facilitator retrieves messages from the conventional messaging system, and uses information contained in the messages to populate a posting and a posting summary. Each posting contains detail information and an identifier uniquely identifying the posting., and each posting summary contains the posting identifier, content description information, and referential information identifying a relationship between postings. The referential information identifies whether the posting is related to other postings in the dialog store. Related posting include a commonly assigned dialog identifier. A media coordinator is provided for graphically depicting the spatial and temporal context of a selected dialog posting in relation to other postings belonging to a given dialog.
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Citations
32 Claims
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1. A dialog facilitator preserving the spatial and temporal context of a dialog composed of a plurality of postings in an electronic messaging system, the postings being packaged into messages which are sent and received using a messaging system, said dialog facilitator comprising:
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a services gateway exchanging messages with the messaging system, and using information contained in the messages to populate a dialog posting and a posting summary; said dialog posting containing a posting identifier uniquely identifying the dialog posting, a dialog identifier identifying the dialog to which the dialog posting corresponds, and posting detail information; said posting summary containing addressing information identifying recipients of the corresponding dialog posting, the posting identifier, the dialog identifier, referential information defining the relationship of the posting summary to other posting summaries in the dialog, and content description information; a content store for storing at least one said dialog posting; a dialog store for altering a posting summary of said at least one dialog posting, a journal keeper coupled to said dialog store for examining said referential information to determine whether said posting summary relates to an existing said posting summary in said dialog store, and assigning a unique dialog identifier to said posting summary if it is not related to an existing posting sumary in said dialog store; and a media coordinator using the posting identifier, the dialog identifier, and the referential information to present the spatial and temporal context of a selected dialog posting in relation to other said postings belonging to a given dialog. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A dialog facilitator on a host computer, the dialog facilitator preserving the spatial and temporal context of postings within a dialog, the postings being packaged into messages having extended header information which are sent and received using an email client, said dialog facilitator comprising:
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a services gateway retrieving an email message from the email client, and using information contained in the email message to populate a dialog posting containing a posting identifier uniquely identifying the dialog posting, and posting detail information; said services gateway using information contained in the email messages to populate a posting summary corresponding to said posting and containing said posting identifier, content description information, and referential information identifying a relationship between one said posting and another said posting; a journal keeper receiving said posting summary from said services gateway and storing said posting summary in a dialog store residing on the host computer; said journal keeper examining said referential information to determine whether said posting summary relates to another said posting summary in said dialog store; said journal keeper assigning a unique dialog identifier to said posting summary if it is not related to another said posting summary in said dialog store, and assigning the dialog identifier of a related said posting summary if said posting summary is related to another said posting summary, said journal keeper updating said referential information of said related posting summaries to reference said posting summary, and storing said posting summary in said dialog store; and a media coordinator using the posting identifier, the dialog identifier, and the referential information to present the spatial and temporal context of a selected dialog posting in relation to other said postings belonging to a given dialog. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A dialog facilitator preserving the spatial and temporal context of a dialog composed of a plurality of postings in an electronic messaging system, the postings being packaged into messages which are sent and received using a messaging system, said dialing facilitator comprising:
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means for exchanging messages with the messaging system, and using information contained in the messages to populate a dialog posting and a posting summary; said dialog posting containing a posting identifier uniquely identifying the dialog posting, a dialog identifier identifying the dialog to which the dialog posting corresponds, and posting detail information; said posting summary containing addressing information identifying recipients of the corresponding dialog posting, the posting identifier, the dialog identifier, referential information defining the relationship of the posting summary to other posting summaries in the dialog, and content description information; means for storing at least one said dialog posting; means for altering a posting summary of said at least one dialog posting; means for examining said referential information to determine whether said posting summary relates to an existing said posting summary in said dialog store, and assigning a unique dialog identifier to said posting summary if it is not related to an existing said posting summary in said dialog store; and means for presenting the spatial and temporal context of a selected dialog posting in relation to other said postings belonging to a given dialog. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31)
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32. A dialog facilitator on a host computer, the dialog facilitator preserving the spatial and temporal context of postings within a dialog, the postings being packaged into email messages having extended header information which are sent and received using an email client, said dialog facilitator comprising:
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means for retrieving an email message from the email client, and using information contained in the email message to populate a dialog posting containing a posting identifier uniquely identifying the dialog posting, and posting detail information; said means for retrieving using information contained in the email messages to populate a posting summary corresponding to said posting and containing said posting identifier, content description information, and referential information identifying a relationship between said posting and another said posting; means for receiving said posting summary from said services gateway and storing said posting summary in a dialog store residing on the host computer; means for receiving examining said referential information to determine whether said posting summary relates to another said posting summary in said dialog store; means for receiving assigning a unique dialog identifier to said posting summary if it is not related to another said posting summary in said dialog store, and assigning the dialog identifier of a related said posting summary if said posting summary is related to another said posting summary; means for receiving updating said referential information of said related dialog summaries to reference said posting summary, and storing said posting summary in said dialog store; and means for presenting the spatial and temporal context of a selected dialog posting in relation to other said postings belonging to a given dialog.
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Specification