Graphical user interface with a hide/show feature for a reference system in an insurance claims processing system
First Claim
1. A method for displaying reference items in a computer-based insurance claims processing system comprising a display device, the method comprising:
- displaying on the display device a display page for a step in processing an insurance claim on the insurance claims processing system;
displaying one or more step elements in a first portion of the display page, wherein a step element comprises one or more interface items for receiving user input in performing the step, and wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
displaying help information for the step in a second portion of the display page;
the user making a first selection of a first interface item displayed on the display device;
reducing a size of the second portion of the display page in response to the user making the first selection of the first interface item; and
expanding a size of the first portion of the display page in response to the user making the first selection of the first interface item, wherein the first portion is expanded into a region occupied by the second portion prior to said reducing the size of the second portion.
1 Assignment
0 Petitions
Accused Products
Abstract
An improved method and system for providing context-sensitive help and interactive search capability in an insurance claims processing system. A help information database may include one or more index tables, one or more header tables and one or more text tables. In one embodiment, the context-sensitive help for a step in processing an insurance claim may be automatically invoked when entering the step. Alternatively, the user may interactively invoke context-sensitive help once the step is displayed. The insurance claims processing system may search one or more index tables for entries including a page ID and/or codes from one or more elements of the page. The insurance claims processing system may locate one or more entries in the one or more index tables and then locate entries in the one or more help tables using information from the entries located in the one or more index tables. The insurance claims processing system may then display information from the located help table entries in order of relevance. A search interface may also be provided by the insurance claims processing system. A user may enter one or more terms to be searched for in the help database. The insurance claims processing system may then search for and locate one or more entries in the one or more index tables that include at least one of the one or more terms. The located entries in the index table may then be used to locate help entries in the one or more help tables that include at least one of the one or more terms. The insurance claims processing system may then display information from the located help table entries in order of relevance.
224 Citations
30 Claims
-
1. A method for displaying reference items in a computer-based insurance claims processing system comprising a display device, the method comprising:
-
displaying on the display device a display page for a step in processing an insurance claim on the insurance claims processing system;
displaying one or more step elements in a first portion of the display page, wherein a step element comprises one or more interface items for receiving user input in performing the step, and wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
displaying help information for the step in a second portion of the display page;
the user making a first selection of a first interface item displayed on the display device;
reducing a size of the second portion of the display page in response to the user making the first selection of the first interface item; and
expanding a size of the first portion of the display page in response to the user making the first selection of the first interface item, wherein the first portion is expanded into a region occupied by the second portion prior to said reducing the size of the second portion. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A method for displaying reference items in a computer-based insurance claims processing system comprising a display device, the method comprising:
-
displaying on the display device a display page for a step in processing an insurance claim on the insurance claims processing system;
displaying one or more step elements in a first portion of the display page, wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
displaying help information for the step in a second portion of the display page;
the user selecting a first interface item displayed on the display device;
reducing a size of the first portion of the display page in response to the user selecting the first interface item; and
expanding a size of the second portion of the display page in response to the user selecting the first interface item, wherein the second portion is expanded into a region occupied by the first portion prior to said reducing the size of the first portion. - View Dependent Claims (9, 10)
-
-
11. An insurance claims processing system comprising:
-
a computer system including a memory medium;
a display device coupled to the computer system;
one or more user input devices coupled to the computer system; and
an insurance claims processing program stored in the memory medium and executable within the computer system, wherein the insurance claims processing program is executable to;
display on the display device a display page for a step in processing an insurance claim on the insurance claims processing system;
display one or more step elements in a first portion of the display page, wherein a step element comprises one or more interface items for receiving user input in performing the step, and wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
display help information for the step in a second portion of the display page;
receive a first user input from one of the one or more user input devices, wherein the first user input indicates a user making a first selection of a first interface item on the display;
reduce a size of the second portion of the display page in response to said receiving the first user input; and
expand a size of the first portion of the display page in response to said receiving the first user input, wherein the first portion is expanded into a region occupied by the second portion prior to said reducing the size of the second portion. - View Dependent Claims (12, 13, 14, 15, 16, 17)
-
-
18. An insurance claims processing system comprising:
-
a computer system including a memory medium;
a display device coupled to the computer system;
one or more user input devices coupled to the computer system; and
an insurance claims processing program stored in the memory medium and executable within the computer system, wherein the insurance claims processing program is executable to;
display on the display device a display page for a step in processing an insurance claim on the insurance claims processing system;
display one or more step elements in a first portion of the display page, wherein a step element comprises one or more interface items for receiving user input in performing the step, and wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
display help information for the step in a second portion of the display page;
receive a first user input from one of the one or more user input devices, wherein the first user input indicates a user making a first selection of a first interface item on the display;
reduce a size of the first portion of the display page in response to the user selecting the first interface item; and
expand a size of the second portion of the display page in response to the user selecting the first interface item, wherein the second portion is expanded into a region occupied by the first portion prior to said reducing the size of the first portion. - View Dependent Claims (19, 20)
-
-
21. A carrier medium comprising program instructions, wherein the program instructions are computer-executable to implement:
-
displaying on a display device a display page for a step in processing an insurance claim on a computer-based insurance claims processing system;
displaying one or more step elements in a first portion of the display page, wherein a step element comprises one or more interface items for receiving user input in performing the step, and wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
displaying help information for the step in a second portion of the display page;
the user making a first selection of a first interface item displayed on the display device;
a size of the second portion of the display page in response to the user making the first selection of the first interface item; and
expanding a size of the first portion of the display page in response to the user making the first selection of the first interface item, wherein the first portion is expanded into a region occupied by the second portion prior to said reducing the size of the second portion. - View Dependent Claims (22, 23, 24, 25, 26, 27)
-
-
28. A carrier medium comprising program instructions, wherein the program instructions are computer-executable to implement:
-
displaying on a display device a display page for a step in processing an insurance claim on a computer-based insurance claims processing system;
displaying one or more step elements in a first portion of the display page, wherein a user of the insurance claims processing system interacts with the step elements in performing the step;
displaying help information for the step in a second portion of the display page;
the user selecting a first interface item displayed on the display device;
reducing a size of the first portion of the display page in response to the user selecting the first interface item; and
expanding a size of the second portion of the display page in response to the user selecting the first interface item, wherein the second portion is expanded into a region occupied by the first portion prior to said reducing the size of the first portion. - View Dependent Claims (29, 30)
-
Specification