Method and system for providing enhanced call waiting with verification and name change service
First Claim
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1. A method for correcting audible caller identification information in a telecommunication system, the method comprising:
- playing to a caller a current text to speech input file for a current pronunciation of the audible caller identification information for the caller;
in response to a received pronunciation change indication, prompting the caller for a new spoken pronunciation;
recording the new spoken pronunciation; and
if verified by the caller, storing a text to speech exception file for the new spoken pronunciation.
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Abstract
A method and apparatus for verifying call waiting information in a communication system is particularly well suited for correcting mispronunciation of caller identification information provided for a call waiting call. A current pronunciation of the call waiting information is provided to the calling party who is prompted to change the current pronunciation. The system receives a new pronunciation of the call waiting information and stores information about the new pronunciation for subsequent retrieval.
20 Citations
11 Claims
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1. A method for correcting audible caller identification information in a telecommunication system, the method comprising:
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playing to a caller a current text to speech input file for a current pronunciation of the audible caller identification information for the caller; in response to a received pronunciation change indication, prompting the caller for a new spoken pronunciation; recording the new spoken pronunciation; and if verified by the caller, storing a text to speech exception file for the new spoken pronunciation. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for correcting audible caller identification information in a telecommunication system, the method comprising:
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at a service node/intelligent peripheral (SNIP) of the telecommunication system, interacting with a caller to correct and verify the audible caller identification information; and conveying corrected and verified name change information from the SNIP to at least one service node (SN) of the telecommunication system for use in providing the audible caller identification information during subsequent calls processed by the at least one SN. - View Dependent Claims (9, 10, 11)
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Specification