Name-alias based delivery of subscriber services

• US 7,099,445 B2
• Filed: 06/22/2004
• Issued: 08/29/2006
• Est. Priority Date: 06/22/2004
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Creamer, Thomas E., Moore, Victor S., Winters, Scott L., Jaiswal, Peeyush
• Primary Examiner(s): TIEU, BINH KIEN
• Application Number:
  US10/874,109
• Publication Number:
  US 20050281401A1
• Time in Patent Office: 798 Days
• Field of Search: 379/142.01, 379/127.01, 379/142.03, 379/142.04, 379/142.05, 379/142.06, 379/265.01, 379/265.09, 379/266.1, 379/88.19, 379/88.2, 379/88.21, 379/245, 455/415, 370/352, 370/356
• US Class Current: 379/142.06
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 15/43 Billing software details
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72

Abstract

A method, system and apparatus for name-alias based delivery of services through the public switched telephone network (PSTN). A method for resolving caller identity in a PSTN can include detecting an attempt to establish a telephone call between a calling party and a called party and prompting the calling party from within the PSTN for clarifying information. An alias for the calling party can be resolved based upon the clarifying information. Subsequently, the alias can be forwarded to the called party for use by the called party in identifying the calling party at the time of the telephone call.

Claims

1. A method for resolving caller identity in a public switched telephone network (PSTN), the method comprising the steps of:

detecting an attempt to establish a telephone call between a calling party and a called party coupled to different sides of the PSTN;

responsive to determining that multiple names resolve to an incoming telephone number for said telephone call, prompting said calling party from within the PSTN for clarifying information;

resolving an alias for said calling party based upon said clarifying information; and

,

forwarding said alias to said called party over a data communications link established separately from a telephone link supporting the telephone call, wherein the data communications link originates in the PSTN and terminates with the called party.

2. The method of claim 1, wherein said prompting step comprises the steps of:

retrieving identifying information for said calling party from within the PSTN;

determining if multiple names are associated with said identifying information;

performing said prompting and resolving steps only if multiple names are associated with said identifying information; and

,

assigning a single name associated with said identifying information as said alias if multiple names are not associated with said identifying information.

3. The method of claim 2, wherein said retrieving step comprises the step of retrieving a phone number for said calling party from said telephone call.

4. The method of claim 2, wherein said determining step comprises the steps of querying a line item database (LIDB) through a name resolution adapter disposed in the PSTN for names associated with said identifying information.

5. The method of claim 1, wherein said detecting step comprises the step of receiving a signaling system 7 (SS7) message in a service control point (SCP) to set up a telephone call between said calling party and said called party.

6. A name-alias resolution system for resolving caller identity in a public switched telephone network (PSTN), the system comprising:

a telephone subscriber database disposed in a switch in a public switched telephone network (PSTN);

a name-alias resolution processor disposed in said switch and coupled to said database, said name-alias resolution processor comprising program code enabled to prompt a calling party from within the PSTN for clarifying information responsive to determining that multiple names resolve to an incoming telephone number for said telephone call and resolve an alias for said calling party based upon said clarifying information; and

,

a name resolution adapter disposed in said PSTN and coupled to each of said telephone subscriber database and name-alias resolution process in said PSTN, and to an subscribing services provider enterprise application coupled to the PSTN over a data communications link established separate from the telephone call, originating in the PSTN and terminating in the subscribing services provider enterprise application.

7. The system of claim 6, wherein said telephone subscriber database is a line item database (LIDB).

8. The system of claim 6, further comprising an interactive voice response system disposed in said switch and configured for interaction with calling parties.

9. A machine readable storage having stored thereon a computer program for resolving caller identity in a public switched telephone network (PSTN), the computer program comprising a routine set of instructions which when executed by a machine cause the machine to perform the steps of:

detecting an attempt to establish a telephone call between a calling party and a called party coupled to different sides of the PSTN;

responsive to determining that multiple names resolve to an incoming telephone number for said telephone call, prompting said calling party from within the PSTN for clarifying information;

resolving an alias for said calling party based upon said clarifying information; and

,

forwarding said alias to said called party over a data communications link established separately from a telephone link supporting the telephone call, wherein the data communications link originates in the PSTN and terminates with the called party.

10. The machine readable storage of claim 9, wherein said prompting step comprises the steps of:

retrieving identifying information for said calling party from within the PSTN;

determining if multiple names are associated with said identifying information;

performing said prompting and resolving steps only if multiple names are associated with said identifying information; and

,

assigning a single name associated with said identifying information as said alias if multiple names are not associated with said identifying information.

11. The machine readable storage of claim 10, wherein said retrieving step comprises the step of retrieving a phone number for said calling party from said telephone call.

12. The machine readable storage of claim 10, wherein said determining step comprises the steps of querying a line item database (LIDB) through a name resolution adapter disposed in the PSTN for names associated with said identifying information.

13. The machine readable storage of claim 9, wherein said detecting step comprises the step of receiving a signaling system 7 (SS7) message in a service control point (SCP) to set up a telephone call between said calling party and said called party.