Method and apparatus for defining routing of customers between merchants

• US 7,099,832 B2
• Filed: 04/05/2002
• Issued: 08/29/2006
• Est. Priority Date: 10/05/1998
• Status: Expired due to Term

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: Walker Digital LLC (Walker Innovation Inc. (f/k/a Patent Properties, Inc.))
• Inventors: Walker, Jay S., Van Luchene, Andrew S., Tedesco, Daniel E., Mik, Magdalena, Jorasch, James A.
• Primary Examiner(s): Trammell, James P.
• Assistant Examiner(s): Bayat, Bradley B.
• Application Number:
  US10/118,620
• Publication Number:
  US 20020111867A1
• Time in Patent Office: 1,607 Days
• Field of Search: 705/1, 705/10, 705/14, 705/16, 705/17, 705/26, 705/27, 705/37
• US Class Current: 705/14.35
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0219 based on funds or budget
• CPC Class Codes: G06Q 30/0231 Awarding of a frequent usage incentive independent of the monetary value of a good or service purchased, or distance travelled
• CPC Class Codes: G06Q 30/0235 constrained by time limit or expiration date
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
• CPC Class Codes: G07G 1/14 Systems including one or more distant stations co-operating with a central processing unit data transmission in general H04L; telemetry systems for selectively calling a substation from a main station H04Q9/00

Abstract

A server or Internet service provider computer selects a soliciting merchant and an outputting merchant based on various factors. In one embodiment, the soliciting merchant is selected if its activity rate (e.g. sales rate) is low. The outputting merchant provides offers for bonuses to customers on behalf of the soliciting merchant. The bonus is provided to the customer in exchange for consummating a transaction with the soliciting merchant. Thus, the soliciting merchant benefits from the increased patronage such offers encourage.

Claims

1. A method for providing an offer for a bonus, comprising:

determining a set of soliciting merchants, each soliciting merchant of the set comprising a soliciting merchant participating in a system for providing an offer for a bonus;

selecting, by a computing device, a soliciting merchant from the set of soliciting merchants;

selecting, by the computing device, an outputting merchant;

determining that the soliciting merchant is experiencing a period of low activity; and

providing, upon determining that the soliciting merchant is experiencing a period of low activity and to a customer of the outputting merchants, an offer for a bonus not yet earned by the customer, the bonus to be earned in exchange for consummating a transaction with the soliciting merchant.

2. The method of claim 1 in which the step of selecting a soliciting merchant comprises:

selecting a plurality of soliciting merchants.

3. The method of claim 2, further comprising:

receiving a customer selection of a soliciting merchant of the plurality of soliciting merchants.

4. The method of claim 2 in which the step of providing an offer for a bonus comprises:

providing to a customer of the outputting merchant an offer for each of the plurality of soliciting merchants.

5. The method of claim 1 in which the step of selecting a soliciting merchant comprises:

selecting based on a predetermined rule.

6. The method of claim 1 in which the step of selecting a soliciting merchant comprises:

selecting based on at least one of a current time, an activity rate of the soliciting merchant, a priority of the soliciting merchant, an availability of the soliciting merchant, a merchant class of the soliciting merchant, and a number of offers provided on behalf of the soliciting merchant.

7. The method of claim 6, further comprising:

determining the priority of the soliciting merchant based on at least one of;

an amount of funds paid by the soliciting merchant, a current time, a predetermined rule, and an activity rate of the soliciting merchant.

8. The method of claim 1 in which the step of selecting a soliciting merchant comprises:

measuring an activity rate of the soliciting merchant;

selecting the soliciting merchant if the activity rate is less than a predetermined threshold.

9. The method of claim 8 in which the step of measuring an activity rate of the soliciting merchant comprises:

measuring an number of transactions per predetermined time period.

10. The method of claim 8 in which the step of measuring an activity rate of the soliciting merchant comprises:

determining a number of sales of a predetermined product.

11. The method of claim 10 in which the step of providing an offer comprises:

providing to a customer of the outputting merchant an offer for the predetermined product in exchange for consummating a transaction with the soliciting merchant.

12. The method of claim 1 in which the step of selecting a soliciting merchant comprises:

selecting the soliciting merchant if the soliciting merchant is registered as an outputting merchant.

13. The method of claim 1 in which the step of selecting an outputting merchant comprises:

selecting based on at least one of;

a current time, an activity rate of the outputting merchant, redemption of offers provided by the outputting merchant, an availability of the outputting merchant, a priority of the outputting merchant, and a merchant class of the outputting merchant.

14. The method of claim 13, further comprising determining the priority of the outputting merchant based on an amount of funds paid by the outputting merchant.

15. The method of claim 1 in which the step of selecting an outputting merchant comprises:

determining a redemption of offers that were previously output by the outputting merchant.

16. The method of claim 15 in which the step of determining a redemption of offers comprises:

determining a first amount of offers that were previously output by the outputting merchant; and

determining a percentage of the offers that were redeemed.

17. The method of claim 15, further comprising:

selecting the outputting merchant if the redemption is greater than a predetermined threshold.

18. The method of claim 1 in which the step of selecting an outputting merchant comprises:

determining a redemption of offers that were previously output by each of a plurality of outputting merchants; and

selecting an outputting merchant having a maximal redemption of offers.

19. The method of claim 1, further comprising:

receiving a customer identifier that identifies the customer; and

in which the step of providing an offer is performed if the customer identifier is included within a set of predetermined customer identifiers.

20. The method of claim 1, further comprising:

receiving transaction data representing a transaction with the outputting merchant.

21. The method of claim 20, further comprising:

determining a criterion for the outputting merchant; and

in which the step of providing an offer is performed if the transaction satisfies the criterion.

22. The method of claim 21 in which the criterion is based on:

transaction data for the customer, an age of the customer, and a credit card identifier of the customer.

23. The method of claim 1, further comprising:

receiving transaction data representing a transaction of the customer with the soliciting merchant; and

providing the bonus to the customer.

24. The method of claim 23, further comprising:

determining a soliciting merchant budget amount of the soliciting merchant; and

adjusting the soliciting merchant budget amount based on the value of the provided bonus.

25. The method of claim 24, further comprising:

determining an outputting merchant budget amount of the outputting merchant; and

adjusting the outputting merchant budget amount based on the value of the provided bonus.

26. The method of claim 23, further comprising:

determining a condition for the soliciting merchant; and

in which the step of providing the bonus is performed if the transaction satisfies the condition.

27. The method of claim 23, further comprising:

counting a number of redeemed offers.

28. The method of claim 27, further comprising:

providing a supplemental bonus if the number of redeemed offers is less than a predetermined threshold.

29. The method of claim 23 in which the bonus comprises at least one of a discount, a line pass, and a predetermined product.

30. The method of claim 23 in which the step of providing the bonus comprises:

crediting a credit card account.

31. The method of claim 1, further comprising:

creating an entry, the entry including an indication of the soliciting merchant and the outputting merchant.

32. The method of claim 31 in which the entry defines a criterion for the outputting merchant.

33. The method of claim 31 in which the entry defines a condition for the soliciting merchant.

37. The method of claim 1, wherein the step of providing comprises:

providing to a customer of the outputting merchant, while the customer is at a point-of-sale of the outputting merchant, an offer for a bonus in exchange for consummating a transaction with the soliciting merchant.

38. The method of claim 37, further comprising:

causing the offer to be displayed, at the point-of-sale, to the customer.

39. The method of claim 38, further comprising:

prompting an operator of the point-of-sale to verbally present the offer to the customer.

40. The method of claim 38, further comprising:

causing an indication of the offer to be printed at the point-of-sale.

41. The method of claim 40, wherein the offer is printed on a receipt to be provided to the customer.

42. The method of claim 1, wherein the step of providing comprises:

providing to a customer of the outputting merchant, while the customer is logged on to a Web site of the outputting merchant, an offer for a bonus in exchange for consummating a transaction with the soliciting merchant.

43. The method of claim 42, further comprising:

causing an indication of the offer to be displayed to the customer via the Web site.

44. The method of claim 43, wherein the indication of the offer includes a hyperlink to a Web site of the soliciting merchant.

34. An apparatus for providing an offer for a bonus, comprising:

means for determining a set of soliciting merchants, each soliciting merchant of the set comprising a soliciting merchant participating in a system for providing an offer for a bonus;

means for selecting a soliciting merchant from the set of soliciting merchants;

means for selecting an outputting merchant;

means for determining that the soliciting merchant is experiencing a period of low activity; and

means for providing, upon determining that the soliciting merchant is experiencing a period of low activity and to a customer of the outputting merchant, an offer for a bonus not yet earned by the customer, the bonus to be earned in exchange for consummating a transaction with the soliciting merchant.

35. An apparatus for providing an offer for a bonus, comprising:

a storage device; and

a processor connected to the storage device, the storage device storing a program for controlling the processor; and

the processor operative with the program to;

determine a set of soliciting merchants, each soliciting merchant of the set comprising a soliciting merchant participating in a system for providing an offer for a bonus;

select a soliciting merchant from the set of soliciting merchants;

select an outputting merchant;

determine that the soliciting merchant is experiencing a period of low activity; and

provide, upon determining that the soliciting merchant is experiencing a period of low activity and to a customer of the outputting merchant, an offer for a bonus not yet earned by the customer, the bonus to be earned in exchange for consummating a transaction with the soliciting merchant.

36. A computer readable medium encoded with processing instructions for implementing a method performed by a computer for providing an offer for a bonus, the method comprising:

determining a set of soliciting merchants, each soliciting merchant of the set comprising a soliciting merchant participating in a system for providing an offer for a bonus;

selecting a soliciting merchant from the set of soliciting merchants;

selecting an outputting merchant;

determining that the soliciting merchant is experiencing a period of low activity; and

providing, upon determining that the soliciting merchant is experiencing a period of low activity and to a customer of the outputting merchant, an offer for a bonus not yet earned by the customer, the bonus to be earned in exchange for consummating a transaction with the soliciting merchant.