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Multi-tier service level agreement method and system

  • US 7,099,936 B2
  • Filed: 03/29/2002
  • Issued: 08/29/2006
  • Est. Priority Date: 03/29/2002
  • Status: Active Grant
First Claim
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1. A multi-tier service level agreement (SLA) method, the method comprising the steps of:

  • computing costs of utilizing edge server resources in a content distribution network (CDN);

    computing costs of dedicating content host resources in a content host in lieu of said utilization;

    computing prospective revenues which can be generated by said content host providing services to content consumers;

    identifying minimum quality of service (QoS) levels which must be maintained when providing said services to said content consumers according to QoS terms in established SLAs between said content host and individual ones of said content consumers;

    establishing a new SLA between said content host and said CDN, said new SLA comprising QoS terms for selectively allocating resources in said CDN; and

    generating said QoS terms to optimize revenues generated by said content host providing services based on;

    said selective allocation of resources,said computed costs of utilizing edge server resources, andsaid computed costs of dedicating content host resources.

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