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System and method for logical agent engine

  • US 7,103,585 B2
  • Filed: 05/06/2002
  • Issued: 09/05/2006
  • Est. Priority Date: 05/04/2001
  • Status: Expired due to Fees
First Claim
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1. A method of providing interactive responses to a user through an intelligent agent provided by a computer system, comprising:

  • executing a script for providing the intelligent agent to a user at a display, wherein the intelligent agent is an animated character that produces speech in response to user queries and wherein executing the script comprises loading the script into the memory of a computer, parsing the script, and executing the script within a thread on the computer;

    receiving, from a user input, a query directed to the intelligent agent by the user;

    querying a knowledge database that is specifically associated with the intelligent agent to determine an appropriate response to the query;

    should the querying of the knowledge database that is specifically associated with the intelligent agent fail to provide an appropriate response to the query, querying a general knowledge database that is accessible by a plurality of intelligent agents to determine an appropriate response to the query;

    providing the appropriate response to the query to the user, via the intelligent agent; and

    displaying a multimedia object on a display for the user.

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