System and method for analyzing usage patterns in information aggregates

• US 7,103,609 B2
• Filed: 10/31/2002
• Issued: 09/05/2006
• Est. Priority Date: 10/31/2002
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Elder, Michael D., Rokosz, Vaughn T., Goodwin, James P., Schultz, Matthew, Jho, Jason Y.
• Primary Examiner(s): CHANNAVAJJALA, SRIRAMA T
• Application Number:
  US10/286,534
• Publication Number:
  US 20040088276A1
• Time in Patent Office: 1,405 Days
• Field of Search: 707 1- 7, 707100-1041, 707200-202, 713200-202, 715/500.1, 715/512, 715/513, 705 50- 52, 709224-228, 345440-441, 706/50, 706/61
• US Class Current: 1/1
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: Y10S 707/99931 Database or file accessing
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface

Abstract

System and method for evaluating an information aggregate. A metrics database stores document indicia including document attributes, associated persons and usage metrics. A query engine collects a plurality of documents having non-unique values on a shared attribute into an information aggregate and tracks usage metrics with respect to the documents. A visualization engine visualizes the usage metrics with respect to a single aggregate, or as a composite or comparison of usage metrics for a plurality of aggregates.

Claims

1. A computer implemented method for evaluating document collections to correlate team behaviors with team performance, evaluate organizational chance initiatives, and to encourage other teams to implement behaviors of high-performing teams, comprising:

collecting from a database of a document management system a plurality of documents having non-unique values on a shared attribute into a first document collection, said document collection being a logical subset of documents stored in said document management system for analysis;

tracking and at least momentarily recording and fixing for reporting purposes change metrics with respect to documents in said first document collection, said change metrics being creating, modifying, and responding activities by team members with respect to said documents; and

visualizing said change metrics to identify team behaviors and evaluate the effectiveness of change initiatives including identifying behaviors within teams. correlating said behaviors with performance, said chanae initiatives including encouraging behaviors of high-performing teams for use by other teams.

2. The method of claim 1, further comprising:

tracking said change metrics with respect to time of occurrence; and

visualizing said change metrics with respect to time of occurrence.

3. The method of claim 1, further comprising:

tracking said change metrics across a set of document collections; and

visualizing a composite distribution of said change metrics.

4. The method of claim 1, further comprising:

tracking said change metrics across a set of document collections; and

visualizing a comparison across document collections of said change metrics.

5. A computer implemented system for evaluating a document collection to correlate team behaviors with team performance, evaluate organizational change initiatives, and to encourage other teams to implement behaviors of high-performing teams, comprising:

means for collecting from a database of a document management system a plurality of documents having non-unique values on a shared attribute into a first document collection, said document collection being a logical subset of documents stored in said document management system for analysis;

means for tracking and at least momentarily recording and fixing for reporting purposes change metrics with respect to documents in said first document collection, said change metrics being creating, modifying, and responding activities of team members with respect to said fef-said documents; and

means for visualizing said change metrics to selectively identify team behaviors and evaluate the effectiveness of change initiatives including identifying behaviors within teams, correlating said behaviors with performance, said change initiatives including encouraging behaviors of high-performing teams for use by other teams.

6. A computer system for evaluating a document collection to correlate team behaviors with team performance, evaluate organizational change initiatives, and to encourage other teams to implement behaviors of high-performing teams, comprising:

a metrics database for storing document indicia including document attributes, persons associated with said document and change metrics, said change metrics including creating, modifying, and responding activities of team members with respect to documents stored in a document database of a document management system;

a query engine for collecting from said document database a plurality of documents having non-unique values on a shared attribute into a document collection, said document collection being a logical subset of documents in said document database for analysis, and for tracking change metrics with respect to said document collection; and

a visualization engine for visualizing said change metrics to identify team behaviors and evaluate the effectiveness of change initiatives including identifying behaviors within teams, correlating said behaviors with performance. said chanae initiatives including encouraging behaviors of high-performing teams for use by other teams.

7. The computer system of claim 6, said metrics database further for tracking said change metrics with respect to time of occurrence;

and said visualization engine further for visualizing said change metrics with respect to time of occurrence.

8. The computer system of claim 6, said metrics database further for tracking said change metrics across a set of document collections;

and said visualization engine further for visualizing a composite distribution of said change metrics.

9. The computer system of claim 6, said metrics database further for tracking said change metrics across a set of document collections;

and said visualization engine further for visualizing a comparison of said change metrics across a plurality of document collections.

10. A program storage device readable by a computer, tangibly embodying a program of instructions executable by a computer for evaluating document collections to correlate team behaviors with team performance, evaluate organizational change initiatives to encourage other teams to implement behaviors of high-performing teams, said program of instructions comprising:

instructions for collecting a plurality of documents having non-unique values on a shared attribute from a database of a document management system into a first document collection, said document collection being a logical subset of documents for analysis;

instructions for tracking and at least momentarily recording and fixing in computer storage for reporting purposes change metrics with respect to documents in said first document collection, said change metrics being creating, modifying, and responding activities for said first document collection; and

instructions for visualizing said change metrics to identify team behaviors and evaluate the effectiveness of said change initiatives including identifying behaviors within teams, correlating said behaviors with performance, said change initiatives including encouraging behaviors of high-performing teams for use by other teams.

11. The program storage device of claim 10, said program of instructions further comprising:

instructions for tracking said change metrics with respect to time of occurrence; and

instructions for visualizing said change metrics with respect to time of occurrence for evaluating the effectiveness of change initiatives.

12. The program storage device of claim 10, said program of instructions further comprising:

instructions for tracking said change metrics across a set of document collections; and

instructions for visualizing a composite distribution of said change metrics.

13. The program storage device of claim 10, program of instructions further comprising:

instructions for tracking said change metrics across a set of document collections; and

instructions for visualizing a comparison of said change metrics across a plurality of document collections.

14. A program storage device readable by a computer, tangibly embodying a program of instructions executable by a computer for evaluating document collections to correlate team behaviors with team performance, evaluate organizational change initiatives, and to encourage other teams to implement behaviors of high-performing teams, said program of instructions comprising:

a computer readable storage medium;

first program instructions for storing document indicia in a metrics database, said indicia including document attributes, associated persons and change metrics, said change metrics being creating, modifying, and responding activities for said documents;

second program instructions, responsive to a user request and said metrics database, for collecting documents having same, unique attributes in a document collection, said document collection being a logical subset of documents for analysis;

third program instructions for tracking and at least momentarily recording and fixing for reporting purposes change metrics with respect to said documents for said document collection;

fourth program instructions for visualizing said change metrics to identify team behaviors and evaluate the effectiveness of change initiatives including identifying behaviors within teams, correlating said behaviors with performance, said chance initiatives including encouraging behaviors of high-performing teams for use by other teams; and

said first, second, third and forth program instructions being recorded on said computer readable storage medium.

15. A computer program product including a program of instructions for evaluating document collections to correlate team behaviors with team performance, evaluate organizational chance initiatives, and to encourage other teams to implement behaviors of high-performing teams, comprising:

instructions for collecting a plurality of documents having non-unique values on a shared attribute into a first document collection for analysis, said document collection being a logical subset of documents stored in a database of a document management system;

instructions for tracking change metrics with respect to said logical subset of documents in said first document collection, said usage metrics being user activities of creating, modifying, and responding activities with respect to documents within said document collection; and

visualizing said change metrics selectively to identify team behaviors and evaluate effectiveness of change initiatives including identifying behaviors within teams, correlating said behaviors with performance, said chanae initiatives including encouraging behaviors of high-performing teams for use by other teams.