System and method for handling of threaded messages

• US 7,110,510 B1
• Filed: 02/08/1999
• Issued: 09/19/2006
• Est. Priority Date: 02/08/1999
• Status: Expired due to Fees

• Current Assignee: Unify Inc. (Atos SE)
• Original Assignee: Siemens Communications Incorporated (Siemens AG)
• Inventors: Shaffer, Shmuel, Beyda, William J.
• Primary Examiner(s): Gauthier, Gerald
• Application Number:
  US09/246,409
• Time in Patent Office: 2,780 Days
• Field of Search: 379/88.11, 379/88.13, 379/88.27, 707/3, 707/10, 709/206, 709/218
• US Class Current: 379/88.25
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A messaging system (300) capable of handling threaded messages. Older messages (400, 402) in a thread may be identified as having already been read or opened, and handled in the same way as later messages (404) in the thread. If a user opens an intermediate message (402) in a thread, he is informed of the presence of a more recent message (404) on the same topic and is offered the chance to open that message instead.

Claims

1. A messaging system, comprising:

a memory for storing one or more messages, wherein some of said one or more messages are threaded within others of said one or more messages, wherein a threaded message includes at least a portion of another message, wherein said memory stores only new content of messages threaded within other messages; and

a controller for identifying which of said one or more messages are threaded within said others and accessing said some threaded within messages when said others are accessed and indicating in a display separate from said threaded message that said at least a portion of another message threaded in said threaded message has been read when said threaded message has been read.

2. A messaging system in accordance with claim 1, said one or more messages being e-mail messages.

3. A messaging system in accordance with claim 1, said one or more messages being voice mail messages.

4. A messaging system in accordance with claim 1, said controller being configured to provide a prompt to a user if said user selects a message which is threaded within another message.

5. A messaging system in accordance with claim 1, wherein said messaging system comprises a voice mail system.

6. A messaging system in accordance with claim 1, wherein said messaging system comprises a telephony-over-LAN messaging system.

7. A messaging system, comprising:

a memory for storing one or more messages, wherein some of said one or more messages are threaded within others of said one or more messages, wherein a threaded message includes at least a portion of another message, wherein said memory is configured to store only new content of a threaded message; and

a controller for identifying which of said one or more messages are threaded within said others;

said controller being configured to indicate that a message threaded within another message has been accessed when only said another message in which said message has been threaded has been accessed.

8. A messaging system in accordance with claim 7, wherein said controller Is configured to perform an action on said another message having other messages threaded within it and automatically perform said action on said messages threaded within it.

9. A messaging system in accordance with claim 8, said action being deleting said another message.

10. A messaging system in accordance with claim 8, said action being saving said another message.

11. A method for operating a messaging system, comprising:

storing one or more first messages;

storing one or more second messages, at least one of said one or more first messages being threaded within said one or more second messages, wherein at least a portion of said one or more first messages is included within said one or more second messages, wherein only new content of a threaded message is stored;

identifying to a user which of said one or more messages are threaded within said others; and

accessing said one or more first messages responsive to accessing said one or more second messages.

12. A method in accordance with claim 11, including providing a prompt to a user if said user selects a message which is threaded within another message.

13. A method for operating a messaging system, comprising:

storing one or more first messages;

storing one or more second messages, at least one of said one or more first messages being threaded within said one or more second messages, wherein at least a portion of said one or more first messages is included within said one or more second messages, wherein only new content of a threaded message is stored; and

identifying to a user which of said one or more messages are threaded within said others, said identifying including indicating that a message threaded within another message has been accessed when only said another message in which said message has been threaded has been accessed.

14. A method in accordance with claim 13, including performing an action on said another message having other messages threaded within it and automatically performing said action on said other messages threaded within it.

15. A method in accordance with claim 14, said performing including deleting said another message.

16. A method in accordance with claim 15, said performing Including saving said another message.

17. A method in accordance with claim 16, said one or more first messages being e-mail messages.

18. A method in accordance with claim 16, said one or more first messages being voice mail messages.

19. A method in accordance with claim 16, wherein said messaging system comprises a voice mail system.

20. A method in accordance with claim 16, wherein said messaging system comprises a telephony-over-LAN messaging system.