Apparatus and method for managing the performance of an electronic device

• US 7,110,913 B2
• Filed: 09/26/2003
• Issued: 09/19/2006
• Est. Priority Date: 12/23/2002
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Monroe, Howard Marshall, Mee, Thomas Alan
• Primary Examiner(s): Assouad, Patrick J.
• Application Number:
  US10/672,005
• Publication Number:
  US 20040122647A1
• Time in Patent Office: 1,089 Days
• Field of Search: None
• US Class Current: 702/179
• CPC Class Codes: G06F 11/008 Reliability or availability analysis

Abstract

The present invention provides a performance management system and method for generating a plurality of forecasts for one or more electronic devices. The forecasts are generated from stored performance data and analyzed to determine which devices are likely to experience performance degradation within a predetermined period of time. A single forecast is extracted for further analysis such that computer modeling may be performed upon the performance data to enable the user to predict when device performance will begin to degrade. In one embodiment, graphical displays are created for those devices forecasted to perform at an undesirable level such that suspect devices may be subjected to further analysis.

Claims

1. A method for use in managing electronic devices, including server computers, comprising the steps of:

collecting and analyzing historic resource utilization data relating to a plurality of servers, said resource utilization data representing the load placed on a set of finite resources over a predefined period of time;

storing said resource utilization data on a storage device;

processing said resource utilization data and generating a plurality of forecasts including at least one resource utilization forecast for each server;

assigning a threshold value for use in identifying servers whose forecasted resource utilization exceeds said threshold value within said predefined period of time;

identifying the earliest forecasted date said threshold is exceeded for each said server;

sorting said forecasts by said dates, identifying those that are in the greatest need of prompt attention to prevent a failure or performance degradation; and

performing an act to prevent a failure or performance degradation of said servers, said act comprising at least one of;

(a) performing further analysis with respect to said servers, and (b) adjusting one of the workload and the capability of said servers.

2. The method of claim 1, further comprising the additional step of:

generating a graphical display of one or more of said forecasts.

3. The method of claim 1, wherein said plurality of forecasts are generated via statistical analysis of said performance data.

4. The method of claim 1, further comprising the additional steps of:

modeling performance data provided by said selected forecast; and

adjusting said threshold value based upon the results of said modeling.

5. The method of claim 4, further comprising the additional step of:

subjecting said electronic device to additional analysis utilizing said adjusted threshold.

6. The method of claim 1, wherein said selected forecast comprises the forecast representing an acceptable level of performance degradation associated with said electronic device.

7. The method of claim 1, wherein said selected forecast comprises the most conservative forecast of said plurality of forecasts.

8. The method of claim 1, further comprising the additional step of:

validating said selected forecast.

9. The method of claim 1, further comprising the additional steps of:

determining a device type associated with said electronic device being analyzed; and

adjusting the statistical analysis being applied to said electronic device based upon said device type.