Product selection and training guide

• US 7,114,131 B1
• Filed: 05/07/2002
• Issued: 09/26/2006
• Est. Priority Date: 05/07/2002
• Status: Expired due to Fees

• Current Assignee: Henkel Corporation (Henkel AG & Co KGaA)
• Original Assignee: Henkel Corporation (Henkel AG & Co KGaA)
• Inventors: Ballantine, Joseph T.
• Primary Examiner(s): Nguyen, Cao (Kevin)
• Application Number:
  US10/139,342
• Time in Patent Office: 1,603 Days
• Field of Search: 715/763, 715/765, 715/853, 715/854, 715/840, 715/841, 715/843, 715/809, 715/810, 705/25, 705/26, 705/14, 705/30
• US Class Current: 715/851
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0623 Item investigation

Abstract

A method and apparatus for providing information to a user of products, including adhesives, sealants, coatings, lubricants, cleaners, specialty chemicals and related equipment and services, comprise displaying an image of an object representing at least one application area for at least one of said products, in response to navigation over a portion of said object by a user, presenting said user with an indication that at least one product application exists for said at least one application area, and in response to an input from said user, displaying a list of said at least one product application for said application area. The information may be provided on-line, may reside locally with a user, or a portion of the information may reside locally with a user and a portion of the information may be accessed over a network.

Claims

1. A method for providing information to a user of products, including adhesives, sealants, coatings, lubricants, cleaners, specialty chemicals and related equipment and services, comprising the steps of:

displaying an image of an object representing at least one application area for at least one of said products;

in response to navigation over a portion of said object by a user, presenting said user with an indication that at least one product application exists for said at least one application area; and

in response to an input from said user, displaying a list of said at least one product application for said application area.

2. The method of claim 1, further comprising the step of displaying a list of at least one product for said one of said product applications in response to a selection of one of said product applications.

3. The method of claim 1, wherein said image is rotatable about at least one axis so as to present at least one view of the image to the user having said at least one product application.

4. The method of claim 3, wherein the rotation of said image is controllable by the user.

5. The method of claim 1, wherein said information further comprises training information related to the use of said products.

6. The method of claim 1, wherein said at least one application area comprises vehicles.

7. The method of claim 6, wherein said at least one application area comprises a vehicle type selected from the group of automobiles, snowmobiles, trucks, motorcycles, bicycles, train cars, aircraft, boats, excavation equipment, and farm machinery.

8. The method of claim 1, wherein said information is provided on-line.

9. The method of claim 1, wherein said information resides locally with a user.

10. The method of claim 1, wherein a portion of said information resides locally with a user and a portion of said information is accessed over a network.

11. The method of claim 1, wherein said information further comprises a link to service centers which provide services to the user.

12. The method of claim 1, further comprising providing a user with the ability to order a quantity of said at least one of said products.

13. The method of claim 1, wherein said object represents an item to which the product may be applied.

14. A method for providing information on-line to a user of products, including adhesives, sealants, coatings, lubricants, cleaners, specialty chemicals and related equipment and services, comprising the steps of:

providing product information including product selection and training information related to the use of said products;

displaying an image of an object representing at least one application area for at least one of said products; and

in response to navigation over a portion of said object by a user, presenting said user with an indication that at least one product application exists for said at least one application area; and

in response to an input from said user, displaying a list of said at least one product application for said application area.

15. A server for providing information on-line to a user of products, including adhesives, sealants, coatings, lubricants and cleaners, and related equipment and services, comprising:

a web site organized as a hierarchy of related web pages and screens, said information including product selection information related to the use of said products, accessible to said user by navigating through said web site; and

a controller for displaying an image of an object representing at least one application area for at least one of said products and for presenting a user with an indication that at least one product application exists for said at least one application area in response to navigation over a portion of said object by a user, and for displaying a list of said at least one product application for said application area upon input from a user.

16. The server of claim 15, wherein said controller further operates to display a list of at least one product for said one of said product applications in response to a selection of one of said product applications.

17. The server of claim 15, wherein said controller further operates to rotate said image about at least one axis so as to present a view of the image to the user having said at least one product application.

18. The server of claim 17, wherein said controller further operates to allow the user to control the rotation of said image.

19. The server of claim 15, wherein said information further comprises training information related to the use of said products.

20. A method for providing information to users of products, including adhesives, sealants, coatings, lubricants, cleaners, specialty chemicals and related equipment and services, comprising the steps of:

developing a system for providing said information on-line, wherein said system operates to display an image of an object representing at least one application area for at least one of said products and in response to navigation over a portion of said object by a user, operates to present a user with an indication that at least one product application exists for said at least one application area, said system further operating to display a list of said at least one product application for said application area upon input from a user;

installing said system on a first server for providing information to a first user; and

distributing said system to a second server for providing said information to a second user in a different geographical area.