Medical diagnostic system service method and apparatus
First Claim
1. A system for remotely servicing medical diagnostic equipment, the system comprising:
- a first medical diagnostic station of a first modality, the first medical diagnostic station including a service server for accessing data representative of a serviceable operational condition of the first station;
a second medical diagnostic station of a second modality different from the first modality, the second medical diagnostic station including a service server for accessing data representative of a serviceable operational condition of the second station;
a service facility remote from the first and second stations, the service facility including a server for interactively exchanging operational service data with the first and second stations.
1 Assignment
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Accused Products
Abstract
A system is provided for remotely servicing medical diagnostic systems. The diagnostic systems may include a range of modalities and system types. A remote service facility may be contacted by the diagnostic systems, or may contact the diagnostic systems via a network link. Service requests, messages, protocols, data and log files, and so forth, may be transmitted between the diagnostic systems and the service facility. The service requests are handled by the service facility interactively with the medical diagnostic systems. The diagnostic systems are thereby apprised of the status of service requests, service reports, and so forth. A uniform interface and platform are provided for facilitating interactive communications of service requests and data between the diagnostic systems and the service facility.
65 Citations
16 Claims
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1. A system for remotely servicing medical diagnostic equipment, the system comprising:
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a first medical diagnostic station of a first modality, the first medical diagnostic station including a service server for accessing data representative of a serviceable operational condition of the first station; a second medical diagnostic station of a second modality different from the first modality, the second medical diagnostic station including a service server for accessing data representative of a serviceable operational condition of the second station; a service facility remote from the first and second stations, the service facility including a server for interactively exchanging operational service data with the first and second stations. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for servicing a plurality of medical diagnostic systems, the method comprising the steps of:
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generating a first service request message in a first diagnostic system of a first modality for operational servicing of the first diagnostic system; generating a second service request message in a second diagnostic system of a second modality different from the first modality for operational servicing of the second diagnostic system; transmitting the first and second service request messages to a service facility remote from the first and the second diagnostic systems; and transmitting acknowledgment messages from the service facility to the first and second diagnostic system in response to the first and second service request messages. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16)
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Specification