Advanced port-based E911 strategy for IP telephony

• US 7,130,385 B1
• Filed: 03/05/2004
• Issued: 10/31/2006
• Est. Priority Date: 03/05/2004
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Inventors: Moon, Sung H.
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US10/795,119
• Time in Patent Office: 970 Days
• Field of Search: 379/45, 379 37- 40, 379/90.01, 370/352
• US Class Current: 379/45
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

An enterprise network includes at least one communication device 208-1, an Open Systems Interconnect (OSI) Layer 2 switch 206, and a corresponding enterprise switch 208. The communication device 208-1 is connected to at least one of an access point 904-1 and a respective port 207-1 of the Layer 2 switch 206. The enterprise network includes a plurality of Emergency Location Information Numbers (ELINs) corresponding to differing segments of the enterprise network. The Layer 2 switch 206 serves at least one of the differing segments. The communication device 208-1 includes a discovery agent 252 operable, when a predetermined first event occurs, to obtain from the Layer 2 switch 206 at least one of an access point identifier, a switch identifier from the Layer 2 switch 206, and a port identifier identifying the respective port 207-1.

Claims

1. A method for providing emergency location information to an emergency service provider, comprising:

(a) providing an enterprise network comprising a plurality of communication devices, an Open Systems Interconnect (OSI) Layer 2 switch connected to a subset of the plurality of communication devices, and a corresponding enterprise switch servicing the plurality of communication devices, wherein a first communication device is connected to a respective first port of the Layer 2 switch, wherein the enterprise network corresponds to a plurality of Emergency Location Information Numbers (ELINs) associated with differing segments of the enterprise network, and wherein the Layer 2 switch serves at least one of the differing segments;

(b) when a first event occurs involving the first communication device, the first communication device obtaining from the Layer 2 switch at least one of a switch identifier of the Layer 2 switch and a port identifier identifying the respective first port to which the first communication is connected;

(c) when at least one of the first event and a second event occurs, the enterprise switch obtaining the at least one of a switch identifier and port identifier from the first communication device;

(d) the enterprise switch, thereafter receiving from the first communication device, a first contact to a universal emergency number and a first extension assigned to the first communication device;

(e) the enterprise switch, maintaining a set of data structures mapping switch identifiers and/or port identifiers to an ELIN corresponding to a network segment comprising the corresponding communication device and, in response to step (d), using the set of data structures and first extension received from the first communication device to select a first ELIN corresponding to a first network segment including the first communication device; and

(f) the enterprise switch, forwarding, as part of the first contact, the first ELIN to a public safety answering point.

2. The method of claim 1, wherein the at least one of the first and second events is the first event.

3. The method of claim 1, wherein the first event is one or more of initiation of a contact by the first communicatin device to the enterprise switch, attempted registration of the first communication device, connection of the first communication device to the respective first port, powering up of the first communication device, re-establishment of a link between the first communication device and the Layer 2 switch, and the passage of a selected period of time since the last update by the first communication device.

4. The method of claim 1, wherein the at least one of a switch identifier and port identifier is both of the switch and port identifiers.

5. The method of claim 1, wherein the at least one of a switch identifier and port identifier is the switch identifier and wherein the switch identifier is at least one of an IP address and a hostname.

6. The method of claim 1, wherein the first event is independent of a contact initiated by the first communication device to another communication device and wherein the at least one of the first and second events is not part of and precedes the initiation of a call to a universal emergency number.

7. The method of claim 1, wherein the at least one of the first and second events is the second event, wherein the first and second events occur at different times, wherein the first event temporally precedes the second event, and wherein the second event is at least one of placement of a contact by the first communication device to the enterprise switch, attempted registration of the first communication device, connection of the first communication device to the respective first port, powering up of the first communication device, re-establishment of a link between the first communication device and the Layer 2 switch, and the passage of a selected period of time since the last update by the first communication device.

8. The method of claim 1, wherein the first and second events are different, wherein, upon the occurrence of the first event, the first communication device, in step (b), first receives, from the Layer 2 switch, the Layer 2 switch'"'"'s switch identifier and second receives from the Layer 2 switch the port identifier of the first port, and wherein, upon occurrence of the second event, the first communication device provides, in step (c), the Layer 2 switch and port identifiers and the MAC address of the first communication device to the enterprise switch.

9. The method of claim 1, wherein, in the enterprise switch obtaining step (c), the at least one of a switch identifier and port identifier is included in one or more of a call signaling message, a Registration Admission Status message, a keep alive message, an invite message, a register message, and an OKAY message and wherein the first communication device does not provide an ELIN to the enterprise switch.

10. The method of claim 1, wherein step (e) further comprises:

(i) based on the extension, first determining a Media Access Control (MAC) address corresponding to the first communication device;

(ii) based on the MAC address, second determining the corresponding at least one of a switch identifier and port identifier of the Layer 2 switch;

(iii) based on the corresponding at least one of a switch identifier and port identifier, third determining the corresponding first ELIN.

11. A computer readable medium containing instructions to perform the steps of claim 1.

12. A logic circuit configured to perform the steps of claim 1.

13. In an enterprise network comprising a plurality of communication devices, an Open Systems Interconnect (OSI) Layer 2 switch and a corresponding enterprise switch, wherein the communication device is connected to a respective first port of the Layer 2 switch, wherein the enterprise network comprises a plurality of Emergency Location Information Numbers (ELINs) corresponding to differing segments of the enterprise network, and wherein the Layer 2 switch serves at least one of the differing segments including the first communication device, the first communication device comprising:

a discovery agent operable, when a first event occurs, to obtain from the Layer 2 switch at least one of a switch identifier from the Layer 2 switch and a port identifier identifying the respective first port, wherein the discovery agent is further operable, when at least one of the first event and a second event occurs, to provide the at least one of a switch identifier and port identifier to the enterprise switch, and wherein the at least one of the first and second events is not part of and precedes the initiation of a call to a universal emergency number.

14. The device of claim 13, wherein, the at least one of the first event and a second event is the second event and wherein the first and second events are different, the first event temporally preceding the second event.

15. The device of claim 14, wherein the at least one of the first and second events is the first event.

16. The device of claim 13, wherein the first event is one or more of initiation of a contact by the first communication device to the enterprise switch, attempted registration of the first communication device, connection of the first communication device to the respective first port, powering up of the first communication device, re-establishment of a link between the first communication device and the Layer 2 switch, and the passage of a selected period of time since the last update by the first communication device.

17. The device of claim 13, wherein the at least one of a switch identifier and port identifier is both of the switch and port identifiers and wherein the first communication device does not provide an ELIN to the enterprise switch.

18. The device of claim 13, wherein the at least one of a switch identifier and port identifier is the switch identifier and wherein the switch identifier is at least one of an IP address and a hostname.

19. The device of claim 13, wherein the first event is independent of a contact initiated by the communication device to another communication device.

20. The device of claim 14, wherein the at least one of the first event and second event is the second event, wherein the first and second events occur at different times, wherein the first event temporally precedes the second event, and wherein the second event is at least one of placement of a contact by the first communication device to the enterprise switch, attempted registration of the first communication device, connection of the first communication device to the respective first port, powering up of the first communication device, re-establishment of a link between the first communication device and the Layer 2 switch, and the passage of a selected period of time since the last update by the first communication device.

21. The device of claim 14, wherein the first and second events are different, wherein, upon the occurrence of the first event, the first communication device, in step (b), first receives, from the Layer 2 switch, the Layer 2 switch'"'"'s switch identifier and second receives from the Layer 2 switch the port identifier of the first port, and wherein, upon occurrence of the second event, the first communication device provides in step (c), the Layer 2 switch and port identifiers and the MAC address of the first communication device to the enterprise switch.

22. The device of claim 14, wherein the at least one of switch identifier and port identifier is included in one or more of a call signaling message, a Registration Admission Status message, a keep alive message, an invite message, a register message, and an OKAY message addressed to the enterprise switch and wherein the first communication device does not provide an ELIN to the enterprise switch.

23. The device of claim 14, wherein, when a contact to a universal emergency number is received from the first communication device, the enterprise switch is operable to determine a Media Access Control (MAC) address corresponding to the first communication device;

determine the corresponding at least one of a switch identifier and port identifier;

determine a first ELIN corresponding to the corresponding at least one of a switch identifier and port identifier; and

forward the first ELIN identified in the mapping step to a public safety answering point.

24. In an enterprise network comprising a plurality of communication devices, an Open Systems Interconnect (OSI) Layer 2 switch to which a subset of the communication devices are connected, and a corresponding enterprise switch servicing the plurality of communication devices, wherein a first communication device is connected to a respective first port of the Layer 2 switch, the at least one enterprise network comprising a plurality of Emergency Location Information Numbers (ELINs), each ELIN corresponding to a differing segment of the enterprise network, and wherein the Layer 2 switch serves at least one of the differing segments, a communication device comprising:

means for, when a first event occurs, obtaining from the Layer 2 switch at least one of a switch identifier of the Layer 2 switch and a port identifier identifying the respective first port, and for, when a second event occurs, the second event being unrelated to the first event, providing the at least one of a switch identifier and port identifier to the enterprise switch, wherein the enterprise switch determines a first ELIN corresponding to the first communication device when a call to a universal emergency number is received from the first communication device and forwards the first ELIN to a public safety answering point.

25. The device of claim 24, wherein the at least one of a switch identifier and port identifier is included in one or more of a call signaling message, a Registration Admission Status message, a keep alive message, an invite message, a register message, and an OKAY message addressed to the enterprise switch.

26. The device of claim 24, wherein the first and second events occur at different times and wherein the first and second events are each at least one of the following:

placement of a contact by the first communication device to the enterprise switch, attempted registration of the first communication device, connection of the first communication device to the respective first port, powering up of the first communication device, re-establishment of a link between the first communication device and the Layer 2 switch, and the passage of a selected period of time since the last update by the first communication device.

27. The device of claim 24, wherein the at least one of a switch identifier and port identifier is both of the switch and port identifiers, wherein the switch identifier is at least one of an IP address and a hostname, wherein the first and second events are not part of and precede the initiation of a call to a universal emergency number, and wherein the first communication device does not provide an ELIN to the enterprise switch.