Maintenance request systems and methods
First Claim
1. A system for coordinating the maintenance of a plurality of machines, comprising:
- a computer terminal associated with each of the plurality of machines, wherein each computer terminal is configured to receive data relating to the condition of one of the machines;
a host computer configured to receive and store the data on the condition of the machine from a computer terminal, wherein the host computer is configured to transmit an alert upon the receipt of data that indicates that one of the machines requires maintenance, wherein the alert is configured to initiate a process to alter the condition of the machine; and
a predictive maintenance computer programed to receive and analyze the data and provide predictive maintenance information;
wherein the predictive maintenance computer is further configured to analyze historical data relating to a specific machine, in response to detecting an alert that the specific machine requires repair, to thereby determine a suggested corrective measure for the specific machine and wherein the host computer is configured to return the suggested corrective measure to a computer terminal associated with the specific machine.
8 Assignments
0 Petitions
Accused Products
Abstract
A method for requesting one or more machines to be maintained includes monitoring the machine or machines and detecting when a failure of at least one machine occurs. The method further includes executing a computer program on an electronic terminal associated with the failed machine. The method further includes entering data relating to the condition of the failed machine into the computer program via the electronic terminal and transmitting the data to a database server, thereby initiating a process to alter the condition of the failed machine. In one embodiment of the method, the database server compiles historical data relating to the condition of the one or more machines. The historical information may be used in a predictive maintenance environment to further minimize downtime.
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Citations
14 Claims
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1. A system for coordinating the maintenance of a plurality of machines, comprising:
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a computer terminal associated with each of the plurality of machines, wherein each computer terminal is configured to receive data relating to the condition of one of the machines; a host computer configured to receive and store the data on the condition of the machine from a computer terminal, wherein the host computer is configured to transmit an alert upon the receipt of data that indicates that one of the machines requires maintenance, wherein the alert is configured to initiate a process to alter the condition of the machine; and a predictive maintenance computer programed to receive and analyze the data and provide predictive maintenance information; wherein the predictive maintenance computer is further configured to analyze historical data relating to a specific machine, in response to detecting an alert that the specific machine requires repair, to thereby determine a suggested corrective measure for the specific machine and wherein the host computer is configured to return the suggested corrective measure to a computer terminal associated with the specific machine. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of coordinating the maintenance of a plurality of machines, comprising:
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monitoring each of the plurality of machines; compiling, over time, historical maintenance and repair information for the plurality of machines; detecting a failure of at least one of the machines; entering data relating to the condition of the failed machine into a computer terminal associated with the failed machine; transmitting the data to a host computer system; transmitting an alert from the host computer system upon the receipt of data that indicates that one of the machines requires maintenance, thereby initiating a process to alter the condition of the failed machine; storing the data at the host computer system; in response to the alert, analyzing the data and the historical maintenance and repair information relating to the failed machine to develop a suggested corrective measure; and responding to a request for assistance by providing the suggested corrective measure to a computer terminal associated with the failed machine. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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Specification