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Facility management support apparatus, method, and medium for supporting management of visitors in facility area

  • US 7,137,899 B2
  • Filed: 03/26/2002
  • Issued: 11/21/2006
  • Est. Priority Date: 12/19/2001
  • Status: Active Grant
First Claim
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1. A facility management support apparatus which manages visitors in a facility area, the apparatus comprising:

  • a place information storage unit storing the degree of crowdedness in each of places in the facility area;

    a receiving unit receiving, from a terminal, information which enables identification of the location of the terminal;

    an extraction unit extracting one of the places to which one of the visitors should move on the basis of the degree of crowdedness and the location of the terminal; and

    a transmission unit transmitting, to the terminal, information which enables identification of the place to which the visitor should move;

    further including a story storage unit storing information on the places and a story by relating the places and the story to each other,wherein the extraction unit extracts one of the places to which the visitor should move on the basis of the location of the terminal and the story.

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