Handling support method and handling support system
First Claim
Patent Images
1. A handling support method for supporting handling of an object, comprising the steps of:
- connecting, to a user terminal over a network, a distribution system including at least one attribute information management server for managing attribute information of an object in correspondence with identification information given to the object, at least one identification information management server for managing the attribute information management server in correspondence with the identification information, and at least one supporting server for supporting handling of the object in accordance with the attribute information;
based on identification information obtained by the user terminal, specifying, by the identification information management server, an address of the attribute information management server for managing attribute information of the object to which the identification information is given;
specifying, by the attribute information management server, attribute information of the object to which the identification information is given; and
creating and notifying to the user terminal, by the supporting server, support information relating to handling in accordance with the object attribute information specified by the attribute information management server.
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Abstract
Object management in a distributed system includes at least one attribute information management server for managing attribute information of the object in correspondence with identification information given to the object, at least one identification information management server for managing the attribute information management server in correspondence with the identification information, and at least one supporting server for supporting handling of the object in accordance with the attribute information is connected to a user terminal over a network.
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Citations
17 Claims
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1. A handling support method for supporting handling of an object, comprising the steps of:
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connecting, to a user terminal over a network, a distribution system including at least one attribute information management server for managing attribute information of an object in correspondence with identification information given to the object, at least one identification information management server for managing the attribute information management server in correspondence with the identification information, and at least one supporting server for supporting handling of the object in accordance with the attribute information; based on identification information obtained by the user terminal, specifying, by the identification information management server, an address of the attribute information management server for managing attribute information of the object to which the identification information is given; specifying, by the attribute information management server, attribute information of the object to which the identification information is given; and creating and notifying to the user terminal, by the supporting server, support information relating to handling in accordance with the object attribute information specified by the attribute information management server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A handling support system for supporting handling of an object, comprising:
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at least one attribute information management server for managing attribute information of an object in correspondence with identification information given to the object; at least one identification information management server for managing the attribute information management server in correspondence with the identification information; at least one supporting server for supporting handling of the object in accordance with the attribute information; and a user terminal connecting to the respective servers over a network, wherein the user terminal has; identification information obtaining means for obtaining identification information given to the object; identification information notifying means for notifying the obtained identification information to the identification information management server, obtaining an address of the attribute information management server for managing the object attribute information from the identification information management server and notifying the identification information along with identification information of a user to the attribute information management server having the obtained address; and support information notifying means for receiving, from the supporting server, support information relating to handling in accordance with the object attribute information specified by the attribute information management server and notifying the information to the user, wherein, when the object identification information from the user terminal is received, the identification information management server specifies the attribute information management server for managing in correspondence with the identification information and notifies the address to the user terminal, wherein, when the object identification information and the user identification information is received from the user terminal, the attribute information management server specifies object attribute information managed in correspondence with the object identification information and notifies the information along with the user identification information to the supporting server, and wherein the supporting server has a history management database for managing an object handling history for each user and a rule management database for managing a handling rule for each object attribute information, specifies a message regarding the object handling by using the object handling history corresponding to the user identification information notified by the attribute information management server and a handling rule prepared in advance for the object attribute information notified by the attribute information management server and notifies the message to the user terminal. - View Dependent Claims (15)
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16. A handling support system for supporting handling of an object, comprising:
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at least one attribute information management server for managing attribute information of an object in correspondence with identification information given to the object; at least one identification information management server for managing the attribute information management server in correspondence with the identification information; at least one supporting server for supporting handling of the object in accordance with the attribute information; and a user terminal connecting to the respective servers over a network, wherein the user terminal has; identification information obtaining means for obtaining identification information given to the object; identification information notifying means fur notifying the obtained identification information to the identification information management server, obtaining an address of the attribute information management server for managing the object attribute information from the identification information management server and notifying the identification information to the attribute information management server having the obtained address; and support information notifying means for receiving, from the supporting server, support information relating to handling in accordance with the object attribute information specified by the attribute information management server and notifying the information to the user, wherein, when the object identification information is received from the user terminal, the identification information management server specifies the attribute information management server for managing in correspondence with the identification information and notifies the address to the user terminal, wherein, in response to receipt of the object identification information is received from the user terminal, the attribute information management server specifies object attribute information managed in correspondence with the object identification information and notifies the information along with the identification information to the supporting server, and wherein the supporting server has a history management database for managing a history of moving each object and a rule management database for managing a handling rule for each object attribute information, specifies a message regarding the object handling by using the object handling history corresponding to the object identification information notified by the attribute information management server and a handling rule prepared in advance for the object attribute information notified by the attribute information management server and notifies the message to the user terminal.
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17. A handling support system for supporting handling of an object, comprising:
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at least one attribute information management server for managing attribute information of an object in correspondence with identification information given to the object; at least one identification information management server for managing the attribute information management server in correspondence with the identification information; at least one supporting server for supporting handling of the object in accordance with the attribute information; and a user terminal connecting to the respective servers over a network, wherein the user terminal has; identification information obtaining means for obtaining identification information given to each object accommodated in a container; identification information notifying means for notifying the obtained object identification information along with identification information of the container to the supporting server; a request notifying means for notifying a location tracking request including object identification information or a content checking request including container identification information to the supporting server; and support information notifying means for receiving, from the supporting server, support information relating to handling of the object and notifying the information to the user, wherein, when the object identification information is received from the supporting server, the identification information management server specifies the attribute information management server for managing in correspondence the with the identification information and notifies the address to the supporting server, wherein the attribute information management server notifies to the supporting server the object attribute information managed in correspondence with the object identification information received from the supporting server, wherein the supporting server; has a location management database for managing a change in location of each object; in response to notification of object identification information and container identification information is received from the user terminal, updates the location of the object managed in the location management database based on these kinds of information; when a location tracking request including object identification information is received from the user terminal, obtains an address of the attribute information management server by notifying the object identification information to the identification information management server, obtains the object attribute information by notifying the object identification information to the attribute information management server having the obtained address, creates information including the attribute information and the change in location managed in correspondence with the object identification information and notifies the information to the user terminal; and when a content checking request including identification information of a container is received from the user terminal, specifies each object identification information set to the container whose current location is identified by the container identification information, obtaining an address of the attribute information management server by notifying the information to the identification information management server, obtains the object attribute information by notifying the each object identification information to the attribute information management server having the obtained address, creates information including the attribute information and notifies the information to the user terminal.
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Specification