Using hyperlinks to establish call sessions
First Claim
Patent Images
1. A method of making a call, comprising:
- displaying, in a display of a terminal, a hyperlink, wherein the hyperlink is associated with a logical identifier;
accessing rules information to determine further information to add to the logical identifier, the further information to enable at least one of disabling call waiting, inserting a pause, and navigating an automated call attendant;
receiving, by the terminal, an indication of user selection of the hyperlink;
generating, by the terminal, a call request for establishing a call session over a packet-based network based on the indication;
sending, by the terminal, the call request over the packet-based network;
communicating, by the terminal, voice data over the packet-based network in the call session,wherein communicating the voice data over the packet-based network comprises communicating the voice data over an Internet Protocol network.
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Abstract
A communication system includes various terminals that are capable of establishing call sessions over a data network. Each of the terminals includes a display in which hyperlinks can be presented. User selection of the hyperlinks is communicated to one or more application routines, which generates requests based on information (e.g., uniform resource locators) associated with the selected hyperlinks. The requests cause generation of call requests over the data network to establish call sessions between terminals.
74 Citations
8 Claims
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1. A method of making a call, comprising:
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displaying, in a display of a terminal, a hyperlink, wherein the hyperlink is associated with a logical identifier; accessing rules information to determine further information to add to the logical identifier, the further information to enable at least one of disabling call waiting, inserting a pause, and navigating an automated call attendant; receiving, by the terminal, an indication of user selection of the hyperlink; generating, by the terminal, a call request for establishing a call session over a packet-based network based on the indication; sending, by the terminal, the call request over the packet-based network; communicating, by the terminal, voice data over the packet-based network in the call session, wherein communicating the voice data over the packet-based network comprises communicating the voice data over an Internet Protocol network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A device capable of participating in call sessions over a data network, comprising:
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a display; a hyperlink presentable in the display and selectable by a user; a controller to generate a call request in response to selection of the hyperlink; and a storage device containing call rules, the controller to access the call rules to determine how the call request is to be generated, the controller to add one or more special characters to provide a function based on the call rules, wherein the function is selected from the group consisting of disabling call waiting, inserting a pause, and navigating an automated attendant.
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Specification