Systems, methods, and devices for a callback/callback reminder feature
First Claim
Patent Images
1. A hand-held telecommunications device, comprising:
- a receiver in the hand-held communications device for receiving an incoming call from a first party to a second party; and
a processor in communication with said receiver, said processor having a callback module, said callback module configured to automatically call back said first party and to connect the first party and the second party, the callback being independent of any second party input received after the call is received, saidcallback module further configured to offer an option to interrupt the automatic callback and enter an alternative callback number.
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Accused Products
Abstract
A telecommunications device. The device includes a receiver for receiving an incoming call and a processor in communication with the receiver. The processor has a callback/callback reminder module for automatically calling back a calling party of an incoming call or for sending a user a reminder to callback the calling party.
89 Citations
36 Claims
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1. A hand-held telecommunications device, comprising:
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a receiver in the hand-held communications device for receiving an incoming call from a first party to a second party; and a processor in communication with said receiver, said processor having a callback module, said callback module configured to automatically call back said first party and to connect the first party and the second party, the callback being independent of any second party input received after the call is received, said callback module further configured to offer an option to interrupt the automatic callback and enter an alternative callback number. - View Dependent Claims (2, 3, 4, 5, 32)
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6. A method for calling back a first party of an incoming call to a telecommunications device, the method comprising:
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detecting in a hand-held communications device said incoming call; detecting in a hand-held communications device whether a second party has enabled a function that provides a callback to said first party for an unanswered call; storing information regarding said incoming call in a hand-held communications device; and automatically calling back said first party with a hand-held communications device to connect the first party and the second party, the calling back by the hand-held communications device being independent of any second party input received after the detection of the incoming call; and offering with a hand-held communications device an option to a second party to interrupt the step of automatically calling back and to enter an alternative callback number. - View Dependent Claims (7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 33)
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21. An apparatus, comprising:
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means in a hand-held apparatus for detecting an incoming call from a first party; means in a hand-held apparatus for detecting whether a second party has enabled a function that provides an automatic callback to a first party for an unanswered call; means in a hand-held apparatus for storing information regarding said incoming call; and means in a hand-held apparatus for automatically calling back said first party and connecting said first party to said second party, the calling back being independent of any second party input received after the detection of the incoming call; and means in a hand-held apparatus for interrupting means in a hand-held apparatus for automatically calling back and for entering an alternative callback number. - View Dependent Claims (34)
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22. A telecommunications system, comprising:
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a server; and a services node in communication with a hand-held telecommunications device and said server, wherein said services node determines whether a second party has enabled a function on a hand-held communications device that provides an automatic callback to connect a first party and a second party after an unanswered call, the callback by the hand-held communications device being independent of any second party input received after a call is received; and wherein the service node offers an option to interrupt the automatic callback and enter an alternative number. - View Dependent Claims (23, 24, 25, 26, 35)
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27. A telecommunications system, comprising:
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a network server; a gateway; and a services node that is in communication with a hand-held telecommunications device, said network server, and said gateway, wherein said services node determines whether a second party has enabled a function on a hand-held communications device that provides an automatic callback to connect a first party to a second party after an unanswered call, the callback being independent of any second party input received after the unanswered call; and wherein the service node offers an option to interrupt the automatic callback and enter an alternative number. - View Dependent Claims (28, 29, 30, 31, 36)
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Specification