Transfer function for messaging platform in public telephone system

• US 7,149,300 B1
• Filed: 11/14/2002
• Issued: 12/12/2006
• Est. Priority Date: 11/14/2002
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: Bellsouth IP Corporation
• Inventors: Patel, Navneet A., Khan, Azhar I.
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Phan, Joseph T
• Application Number:
  US10/294,368
• Time in Patent Office: 1,489 Days
• Field of Search: 379 8822- 8825, 379/201, 379/210, 379/142
• US Class Current: 379/212.01
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A messaging system includes a messaging platform for storing a message from a calling party or transferring the calling party to a transfer station, a switching mechanism for receiving a call from the calling party to a subscriber, and a routing application at a server. The call from the calling party is connected to the messaging platform and the calling party signals to be transferred to the transfer station. In response, the messaging platform sends a transfer message to the routing application and the routing application directs the switching mechanism to disconnect the calling party from the messaging platform and connect the calling party to the transfer station.

Claims

1. A messaging system implemented as a service to a subscriber by a telephone service provider of the subscriber, the messaging system for enabling a calling party calling the subscriber to opt to be transferred to a transfer station designated by the subscriber or to leave a voice message for the subscriber, the messaging system including:

a switching mechanism for receiving the call from the calling party to the subscriber, the switching mechanism being connected to a network;

an application server connected to the network and running a routing application, the switching mechanism for notifying the routing application that the calling party is to be connected to a messaging platform;

wherein the messaging platform is for transferring the calling party to the transfer station, wherein the messaging platform is connected to the network, wherein the notified routing application is adapted to direct the switching mechanism to establish communication between the calling party and the messaging platform by way of the network, wherein the switching mechanism is adapted to establish such communication, and wherein the messaging platform is for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station,

wherein the messaging platform is adapted to send a transfer message to the routing application by way of the network in response to the signal for transferring to the transfer station, the transfer message including a transfer telephone number corresponding to the transfer station,

wherein the routing application is adapted to receive the transfer message and to direct the switching mechanism to disconnect the calling party from the messaging platform and to connect the calling party to the transfer station by way of the transfer telephone number; and

wherein the transfer message also includes bookmark information relating to a current state of the messaging platform with regard to the calling party, wherein the bookmark information includes the routing application for receiving and storing the bookmark information, the switching mechanism for determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same, the notified routing application for directing that the calling party be re-connected with the messaging platform and sending the stored bookmark information back to the messaging platform, and the messaging platform employing such bookmark information to re-establish the current state of the messaging platform.

2. The system of claim 1 at least partially implemented at a service switching point (SSP) or central office administered by the telephone service provider.

3. The system of claim 1 wherein the messaging platform is connected to the network by way of a switching mechanism, wherein a call from the calling party to access a stored message is connected to the messaging platform through the switching mechanism of the subscriber, the network, and the switching mechanism of the messaging platform.

4. The system of claim 3 wherein the switching mechanism of the calling party is the switching mechanism of the messaging platform.

5. The system of claim 3 further comprising a direct link between the messaging platform and the network, whereby the routing application can communicate with the messaging platform by way of the direct link.

6. The system of claim 1 wherein the routing application, the switching mechanism, and the messaging platform all employ an enhanced hosting environment to enable packet-based communication by way of the network.

7. A method in connection with a messaging system implemented as a service to a subscriber by a telephone service provider of the subscriber, the messaging system for enabling a calling party calling the subscriber to opt to be transferred to a transfer station designated by the subscriber or to leave a voice message for the subscriber, the messaging system including a switching mechanism for receiving a call from the calling party to the subscriber, a messaging platform for transferring the calling party to the transfer station when the calling party does not wish to store a message, and an application server running a routing application for routing communications between the calling party, the messaging platform, and the transfer station, the switching mechanism, the messaging platform, and the application server all being connected to a network, the method comprising:

the switching mechanism receiving the call from the calling party to the subscriber;

the switching mechanism notifying the routing application that the calling party is to be connected to the messaging platform;

the notified routing application directing the switching mechanism to establish communication between the calling party and the messaging platform by way of the network;

the switching mechanism establishing such communication, whereby the calling party signals for the transfer to the transfer station, and wherein the messaging platform is for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station;

the messaging platform in response to the signal for transferring to the transfer station sending a transfer message to the routing application by way of the network, the transfer message including a transfer telephone number corresponding to the transfer station;

the routing application receiving the transfer message and directing the switching mechanism to disconnect the calling party from the messaging platform and connect the calling party to the transfer station by way of the telephone number; and

wherein the transfer message also includes bookmark information relating to a current state of the messaging platform with regard to the calling party, the method further comprising;

the routing application receiving and storing the bookmark information;

the switching mechanism determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same;

the notified routing application directing that the calling party be re-connected with the messaging platform and sending the stored bookmark information back to the messaging platform, and the messaging platform employing such bookmark information to re-establish the current state of the messaging platform.

8. The method of claim 7 wherein the bookmark information includes an identifier of the calling party at the messaging platform.

9. The method of claim 7 wherein the messaging platform is connected to the network by way of a switching mechanism and by way of a direct link, the method comprising the routing application communicating with the messaging platform by way of the direct link.

10. The method of claim 7 comprising the routing application, the switching mechanism, and the messaging platform all employing an enhanced hosting environment to enable packet-based communication by way of the network.

11. A computer-readable medium having stored thereon computer-executable instructions for performing a method that enables a calling party calling a subscriber to opt to be transferred to a transfer station designated by the subscriber or to leave a voice message for the subscriber, the method comprising:

receiving the call from the calling party to the subscriber;

establishing communication between the calling party and the messaging platform, whereby the calling party signals for the transfer to the transfer station, and wherein the messaging platform is for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station;

receiving a signal for transferring the call to the transfer station;

disconnecting the calling party from the messaging platform and connecting the calling party to the transfer station;

sending a transfer message to a routing application in response to the signal for transferring to the transfer station, the transfer message including a transfer telephone number corresponding to the transfer station, the transfer message also including bookmark information relating to a current state of the messaging platform with regard to the calling party;

receiving and storing the bookmark information;

determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same; and

sending the stored bookmark information back to the messaging platform, and the messaging platform employing such bookmark information to re-establish the current state of the messaging platform.

12. The medium of claim 11 wherein the bookmark information includes an identifier of the calling party at the messaging platform.

13. A method for enabling a calling party calling a subscriber to opt to be transferred to a transfer station designated by the subscriber or to leave a voice message for the subscriber, the method comprising:

receiving the call from the calling party to the subscriber;

establishing communication between the calling party and the messaging platform, whereby the calling party signals for the transfer to the transfer station and wherein the messaging platform is for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station;

receiving a signal for transferring the call to the transfer station;

disconnecting the calling party from the messaging platform and connecting the calling party to the transfer station; and

sending a transfer message to a routing application in response to the signal for transferring to the transfer station, the transfer message including a transfer telephone number corresponding to the transfer station, the transfer message also including bookmark information relating to a current state of the messaging platform with regard to the calling party;

receiving and storing the bookmark information;

determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same; and

sending the stored bookmark information back to the messaging platform, and the messaging platform employing such bookmark information to re-establish the current state of the messaging platform.

14. The method of claim 13 wherein the bookmark information includes an identifier of the calling party at the messaging platform.