Voice mailbox with management support
First Claim
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1. A communications method, comprising:
- receiving a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received and is to be converted into text, the notification received by an operator system, the notification being the first notification to the operator system that a particular voicemail message was received;
retrieving by the operator system the voicemail message associated with the notification;
converting by the operator system the voicemail message into a text message representative of the content of the voicemail message; and
sending by the operator system the text message to the wireless device.
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Abstract
Systems and techniques for providing telecommunications services by receiving a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received. The voicemail message associated with the notifications is retrieved and forwarded to an alternate device associated with the recipient and/or converted into a text message representative of the content of the voicemail message.
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Citations
19 Claims
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1. A communications method, comprising:
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receiving a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received and is to be converted into text, the notification received by an operator system, the notification being the first notification to the operator system that a particular voicemail message was received; retrieving by the operator system the voicemail message associated with the notification; converting by the operator system the voicemail message into a text message representative of the content of the voicemail message; and sending by the operator system the text message to the wireless device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A network apparatus configured to:
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receive by the network apparatus a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received and is to be converted into text, the notification being the first notification to the network apparatus that a particular voicemail message was received; retrieve by the network apparatus the voicemail message associated with the notification; convert by the network apparatus the voicemail message into a text message representative of the content of the voicemail message; and send by the network apparatus the text message to the wireless device.
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17. A communications apparatus, comprising:
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means for receiving by the communications apparatus a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received and is to be converted into text, the notification being the first notification to the communications apparatus that a particular voicemail message was received; means for retrieving by the communications apparatus the voicemail message associated with the notification; means for converting by the communications apparatus the voicemail message into a text message representative of the content of the voicemail message; and means for sending by the communications apparatus the text message to the wireless device.
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18. A computer program stored on a computer-readable medium, the computer program comprising instructions to:
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receive a notification forwarded from a wireless device, the notification indicating that a voicemail message intended for a recipient associated with the wireless device was received and is to be converted into text, the notification being the first notification that a particular voicemail message was received; retrieve the voicemail message associated with the notification; convert the voicemail message into a text message representative of the content of the voicemail message; and send the text message to the wireless device. - View Dependent Claims (19)
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Specification