Collection agency data access method
DCFirst Claim
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1. A method for allowing selective access by a client of a collection agency to information from debt collection by the collection agency, comprising:
- storing a plurality of account data items in a database, each data item being associated with an account belonging to the client of the collection agency, the plurality of data items including information relating to debt owed to the client by one or more debtors;
processing database access requests with a network server from a user process controlled by a remote user;
processing credentials to authenticate the remote user as a client representative; and
processing data access requests in accordance with a defined access scheme such that the client representative can access only data items associated with an account belonging to the client to allow remote review and reporting of the account data items.
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Abstract
An account data access method allowing access to an agency account database, such as that of a collection or other debt recovery agency, from public sites over a network by agency affiliates and clients of the agency. The invention provides for secure access to a client'"'"'s accounts using a web browser over the internet. The invention also provides for different levels of access to the accounts among different representatives of the client.
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21 Claims
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1. A method for allowing selective access by a client of a collection agency to information from debt collection by the collection agency, comprising:
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storing a plurality of account data items in a database, each data item being associated with an account belonging to the client of the collection agency, the plurality of data items including information relating to debt owed to the client by one or more debtors; processing database access requests with a network server from a user process controlled by a remote user; processing credentials to authenticate the remote user as a client representative; and processing data access requests in accordance with a defined access scheme such that the client representative can access only data items associated with an account belonging to the client to allow remote review and reporting of the account data items. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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Specification