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Event-based automated diagnosis of known problems

  • US 7,171,337 B2
  • Filed: 06/21/2005
  • Issued: 01/30/2007
  • Est. Priority Date: 06/21/2005
  • Status: Active Grant
First Claim
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1. A method for determining a cause of a problem occurring during operation of a computer system, comprising:

  • logging events processed by the computer system preceding the problem;

    creating a representation of at least a portion of the events logged;

    comparing the representation with a plurality of archived representations, each of the archived representations signifying a plurality of events associated with a known cause of a known problem;

    identifying the cause of the problem as the known cause associated with a similar archived representation found to be comparable to the representation for use for solving the identified problem; and

    wherein the creating of the representation includes sequentially aligning the events with occurrence of corresponding events included in a base sequence of events.

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