Bi-directional messaging for an emergency services network
First Claim
1. A communication network for providing emergency services, the communication network comprising:
- an emergency services network comprising a resource connected to a plurality of emergency services; and
a conforming emergency system (CES) connected to the resource of the emergency services network by a media channel,wherein the CES is configured to transmit, responsive to an emergency event, an emergency event message to the resource via the media channel, where the emergency event message includes a retrieval key; and
wherein the resource is configured to initiate, responsive to the retrieval key in the emergency event message, an emergency event session corresponding with the retrieval key, and is further configured to transmit multiple responses to the CES during the emergency event session responsive to the emergency event message.
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Accused Products
Abstract
The invention includes a communication network that comprises a conforming emergency system coupled to an emergency services network by a media channel. The emergency services network includes a resource coupled to a plurality of emergency services. When in operation, the conforming emergency system transmits an emergency event message to the resource over the media channel. The emergency event message includes a retrieval key. Responsive to receiving the emergency event message and the retrieval key, the resource initiates an emergency event session corresponding with the retrieval key. During the emergency event session, the resource transmits multiple responses to the conforming emergency system. Also during the emergency event session, the resource receives information corresponding with the retrieval key from at least one of the emergency services, and transmits the multiple responses containing the information.
197 Citations
21 Claims
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1. A communication network for providing emergency services, the communication network comprising:
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an emergency services network comprising a resource connected to a plurality of emergency services; and a conforming emergency system (CES) connected to the resource of the emergency services network by a media channel, wherein the CES is configured to transmit, responsive to an emergency event, an emergency event message to the resource via the media channel, where the emergency event message includes a retrieval key; and wherein the resource is configured to initiate, responsive to the retrieval key in the emergency event message, an emergency event session corresponding with the retrieval key, and is further configured to transmit multiple responses to the CES during the emergency event session responsive to the emergency event message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method of operating a communication network for providing emergency services, wherein the communication network includes an emergency services network comprising a resource connected to a plurality of emergency services and a conforming emergency system (CES) connected to the resource of the emergency services network by a media channel, the method comprising the steps of:
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transmitting an emergency event message that includes a retrieval key from the CES to the resource via the media channel; and receiving the emergency event message in the resource, initiating an emergency event session corresponding with the retrieval key, and transmitting multiple responses to the CES via the media channel during the emergency event session responsive to the emergency event message. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21)
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Specification