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System and method of context-sensitive help for multi-modal dialog systems

  • US 7,177,815 B2
  • Filed: 12/19/2002
  • Issued: 02/13/2007
  • Est. Priority Date: 07/05/2002
  • Status: Active Grant
First Claim
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1. In a multi-modal dialog system, a method of presenting a multi-modal help dialog move to a user, comprising:

  • analyzing a current dialog state with the user, including a visual context, to determine whether presenting a multi-modal help dialog move to the user is appropriate;

    if the multi-modal dialog system determines that it is appropriate to present a multi-modal help dialog move;

    presenting the multi-modal help dialog move having an audio portion and a graphical portion that utilize the visual context of the current dialog state with the user.

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