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Automatic generation of voice content for a voice response system

  • US 7,177,817 B1
  • Filed: 12/12/2002
  • Issued: 02/13/2007
  • Est. Priority Date: 12/12/2002
  • Status: Active Grant
First Claim
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1. A method for building a voice response system, the method comprising:

  • defining an interaction between the voice response system and a user, the interaction comprising text elements to be played to the user and utterances to be spoken by the user, the text elements and the utterances being arranged in a form of a pseudo-dialog wherein the text elements to be played in response to an utterance are identified, said defining the interaction comprising automatically generating at least some of the text elements by automatically generating topic elements from text of a natural language text document by partitioning the text document into topics based on a frequency of occurrence of nouns therein, wherein each topic element comprises a subsection of the text document that relates to a particular topic; and

    automatically generating code that uses the interaction to create a voice user-interface.

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