Remote data acquisition, transmission and analysis system including handheld wireless equipment

• US 7,181,501 B2
• Filed: 10/04/2001
• Issued: 02/20/2007
• Est. Priority Date: 03/19/1998
• Status: Expired due to Fees

• Current Assignee: Crane Merchandising Systems Incorporated (Crane Company)
• Original Assignee: Isochron Inc.
• Inventors: Defosse, Erin M.
• Primary Examiner(s): Caldwell; Andrew
• Assistant Examiner(s): WILLETT, STEPHAN F
• Application Number:
  US09/971,170
• Publication Number:
  US 20020016829A1
• Time in Patent Office: 1,965 Days
• Field of Search: 709/200, 709/236, 709/217, 700/78, 700/224, 705/14, 705/25, 705/40, 705/21, 705/22, 705/28, 702/188, 713/175
• US Class Current: 709/217
• CPC Class Codes: G06Q 20/04 Payment circuits
• CPC Class Codes: G06Q 20/3278 RFID or NFC payments by means of M-devices
• CPC Class Codes: G07F 5/18 specially adapted for controlling several coin-freed apparatus from one place
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/002 Vending machines being part of a centrally controlled network of vending machines
• CPC Class Codes: G07F 9/026 for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty

Abstract

A remote data acquisition, transmission and analysis system including handheld wireless equipment to obtain operational data and the status of remote machines is disclosed. A plurality of application controllers are interfaced with the remote machines from which operation data is acquired by the application controllers. The application controllers communicate with an application host via a local area network. The application host may communicate with a network operations center using a wide area network. The handheld wireless equipment may be used to obtain operational information for each remote machine from the network operations center.

Claims

1. A remote data acquisition, transmission and analysis system for vending machines, comprising:

a plurality of application controllers, each application controller interfacing with a vending machine controller of a vending machine from which operation data is acquired by the application controller;

an application host communicating with the application controllers via a local area network, the application host comprising a wide area network interface for communicating with a network operations center;

the network operation center communicating with the application host via a wide area network to receive the operation data acquired by the application controllers;

the application controllers and the application host operating to auto configure the local area network upon initialization;

the network operation center maintaining a database for the operation data and providing third party access to the database;

handheld wireless equipment operable to communicate with the network operations center using a wide area network to obtain information from the database;

the handheld wireless equipment operable to communicate with the application controllers using the local area network; and

the handheld wireless equipment operable to obtain information for each vending machine including product dispensing, inventory data and cash levels to determine current requirements for maintenance and servicing of the respective vending machine.

2. The system of claim 1, further comprising

the application host and each application controller having a wireless LAN transceiver for communicating via the local area network.

3. The system of claim 1, wherein the wide area network interface of the application host comprises a WAN wireless transceiver.

4. The system of claim 3, wherein the wireless transceiver communicates across a digital paging network.

5. The system of claim 1, wherein the wide area network interface of the application host comprises a WAN wireline interface.

6. The system of claim 1, wherein the handheld wireless equipment obtains information from the network operations center via a web browser connecting across an internet based network.

7. The system of claim 1, wherein the handheld wireless equipment obtains information from the network operations center via e-mail communications supported by the respective wide area network.

8. The system of claim 7, wherein the information obtained from the network operations center further comprises data contained in the e-mail communication in an XML document.