Entitlements administration
First Claim
Patent Images
1. A method of assessing a record review priority comprising:
- providing a computer system having an associated database system;
the computer system examining a plurality of database records for a presence of one or more conditions indicating at least one of the records needs review, wherein said database records relates to individuals receiving entitlements;
the computer system associating a computer-selected risk indicator with each of said database records, wherein said risk indicator specifies whether said conditions are present in the associated record; and
said computer system prioritizing one of said database records based on the associated risk indicator.
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Accused Products
Abstract
In a database, records corresponding to individuals entitled to social benefits are routinely and automatically reviewed. Records meeting certain criteria are selected for assessment. As a result of the assessment, a number of risk indication flags may be associated with certain of the selected records. A list of the selected records is then ranked according to a priority that is based on number and significance of associated risk indication flags. The ranked list is then used determine an order in which the records will be reviewed by caseworkers to which the records are output.
28 Citations
42 Claims
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1. A method of assessing a record review priority comprising:
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providing a computer system having an associated database system; the computer system examining a plurality of database records for a presence of one or more conditions indicating at least one of the records needs review, wherein said database records relates to individuals receiving entitlements; the computer system associating a computer-selected risk indicator with each of said database records, wherein said risk indicator specifies whether said conditions are present in the associated record; and said computer system prioritizing one of said database records based on the associated risk indicator. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer readable medium containing computer-executable instructions which, when performed by a processor, cause the processor to:
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examine a database record, where said database record relates to an individual with an entitlement, for conditions indicating at least one of the records needs review ; and automatically associate a risk indicator with said database record based on said conditions wherein said risk indicator specifies a presence of one or more of said conditions.
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9. A method of determining whether an entitlements database record should be reviewed by a case worker, the method comprising the steps of:
- providing a computer system having an associated database system;
the computer system examining the entitlements database record for an indication of an individual'"'"'s accommodation costs and an indication of the individual'"'"'s total income; and
if a ratio obtained, by the computer system, from said indication of accommodation costs and said indication of total income is within a warning range, associating a computer selected risk indicator with said database record and identifying said record to the case worker. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
- providing a computer system having an associated database system;
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32. A computer readable medium containing computer-executable instructions which, when performed by a processor, cause the processor to:
- examine a database record of an individual for an indication of accommodation costs and an indication of total income; and
if a ratio obtained from said indication of accommodation costs and said indication of total income is within a warning range, associate a risk indicator with said database record.
- examine a database record of an individual for an indication of accommodation costs and an indication of total income; and
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33. A method of determining whether an entitlements database record should be reviewed by a case worker, comprising:
- providing a computer system having an associated database system;
the computer system examining a database record of an individual for (i) an indication said individual is receiving support payments from a supporting person and (ii) an indication of an address for said supporting person; and
where, as determined by the computer system, said database record has an indication said individual is receiving said support payments but no indication of said address for said supporting person, associating a support-in-pay risk indicator with said database record.
- providing a computer system having an associated database system;
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34. A method of determining whether an entitlements database record should be reviewed by a case worker, comprising:
- providing a computer system having an associated database system;
the computer system examining a database record of an individual for (i) an indication said individual is receiving support payments from any supporting person and (ii) an indication an arrangement for support payments has been made; and
where, as determined by the computer system, said database record has an indication said individual is not receiving said support payments and an indication an arrangement for support payments has been made, associating a no-support-in-pay risk indicator with said database record.
- providing a computer system having an associated database system;
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35. A method of determining whether an entitlements database record should be reviewed by a case worker, comprising:
- providing a computer system having an associated database system;
the computer system determining a last entitlement review date associated with a database record of an individual, if any; and
if, as determined by the computer system, said last entitlement review date is older than a threshold, associating a review-due risk indicator with said database record.
- providing a computer system having an associated database system;
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36. A method of determining whether an entitlements database record should be reviewed by a case worker, comprising:
- providing a computer system having an associated database system;
the computer system examining a database record of an individual for an entitlement grant date associated with said individual; and
if, as determined by the computer system, said entitlement grant date is older than a threshold, associating a time-on-assistance risk indicator with said database record.
- providing a computer system having an associated database system;
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37. An entitlements administration server for determining whether an entitlements database record should be reviewed by a case worker, said entitlements administration server operable to:
- examine a database record of an individual for an indication of accommodation costs and an indication of total income; and
if a ratio obtained from said indication of accommodation costs and said indication of total income is within a warning range, associate a risk indicator with said database record.
- examine a database record of an individual for an indication of accommodation costs and an indication of total income; and
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38. An entitlements administration server for determining whether an entitlements database record should be reviewed by a case worker, said entitlements administration server operable to:
- examine a database record of an individual for (i) an indication said individual is receiving support payments from a supporting person and (ii) an indication of an address for said supporting person; and
where said database record has an indication said individual is receiving said support payments but no indication of said address for said supporting person, associate a support-in-pay risk indicator with said database record.
- examine a database record of an individual for (i) an indication said individual is receiving support payments from a supporting person and (ii) an indication of an address for said supporting person; and
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39. An entitlements administration server for determining whether an entitlements database record should be reviewed by a case worker, said entitlements administration server operable to:
- examine a database record of an individual for (i) an indication said individual is receiving support payments from any supporting person and (ii) an indication an arrangement for support payments has been made; and
where said database record has an indication said individual is not receiving said support payments and an indication an arrangement for support payments has been made, associate a no-support-in-pay risk indicator with said database record.
- examine a database record of an individual for (i) an indication said individual is receiving support payments from any supporting person and (ii) an indication an arrangement for support payments has been made; and
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40. An entitlements administration server for determining whether an entitlements database record should be reviewed by a case worker, said entitlements administration server operable to:
- determine a last entitlement review date associated with a database record of an individual, if any; and
if said last entitlement review date is older than a threshold, associate a review-due risk indicator with said database record.
- determine a last entitlement review date associated with a database record of an individual, if any; and
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41. An entitlements administration server for determining whether an entitlements database record should be reviewed by a case worker, said entitlements administration server operable to:
- examine a database record of an individual for an entitlement grant date associated with said individual; and
if said entitlement grant date is older than a threshold, associate a time-on-assistance risk indicator with said database record.
- examine a database record of an individual for an entitlement grant date associated with said individual; and
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42. An improved data structure containing data related to entitlements eligibility, the improvement comprising one or more risk indication flags, wherein each of the risk indication flags is a Boolean values indicating an occurrence of a condition related to whether the data should be reviewed by a case worker, wherein values for each of the risk indication flags are automatically determined.
Specification