Telecommunication architecture

• US 7,197,128 B1
• Filed: 11/28/2000
• Issued: 03/27/2007
• Est. Priority Date: 10/19/2000
• Status: Expired due to Term

• Current Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Original Assignee: SOMA Networks Incorporated
• Inventors: De Simone, Mauricio, Frazer, Mark J., Preisa, Bruno R., Snelgrove, William M., Stumm, Michael
• Primary Examiner(s): Nguyen, Quynh H.
• Application Number:
  US09/722,500
• Time in Patent Office: 2,310 Days
• Field of Search: 379/199, 379/200, 379/211.02
• US Class Current: 379/211.02
• CPC Class Codes: H04Q 3/005 Personal communication services, e.g. provisions for portability of subscriber numbers

Abstract

The present invention provides a novel telecommunication architecture. The architecture includes a subscriber agent for each subscriber within a telecommunication network. The subscriber agent includes the subscriber'"'"'s telephone number and calling features. The network also includes terminal agents which are directly associated with one or more terminals such as telephones. The subscriber agent can be associated with one or more terminal agents within the network, so that the subscriber'"'"'s telephone number and set of calling features can be carried to any terminal within the network. A wide variety of calling features and terminals are supported by the architecture.

Claims

1. A telecommunication architecture comprising:

a network for carrying subscribers'"'"' communications between terminals;

a plurality of software terminal agents executing on said network, such that each terminal is associated, on a one-to-one basis, with a corresponding software terminal agent for managing communications with that terminal according to that terminal'"'"'s capabilities; and

a plurality of subscriber agents executing on said network, such that for each subscriber there is at least one uniquely associated subscriber agent, each said subscriber agent being configurable to point to at least one of said software terminal agents, such that a subscriber can establish a communication over said network from a terminal associated with a software terminal agent pointed to by that subscriber'"'"'s subscriber agent.

2. The architecture according to claim 1, wherein said subscribers include an individual.

3. The architecture according to claim 1, wherein said subscribers include a subscriber which represents a group of persons.

4. The architecture according to claim 3, wherein said group includes corporation.

5. The architecture according to claim 3, wherein said group includes a technical assistance center.

6. The architecture according to claim 3 wherein said group includes a collection of network operators.

7. The architecture according to claim 3 wherein said group includes a ‘

911’

call center.

8. The architecture according to claim 1, wherein said subscriber agent is identifiable by said associated subscriber'"'"'s telephone number.

9. The architecture according to claim 1, wherein at least one software terminal agent may be configured to restrict at least one of:

(1) use of its associated terminal; and

(2) at least one subscriber agent from pointing to the at least one software terminal agent for the purpose of establishing a communication.

10. A switch for interconnecting a network and a plurality of terminals, the switch comprising:

a plurality of subscriber line interfaces for connection to the terminals;

a network interface for connection to the network; and

a controller interconnecting said subscriber line interfaces and said network, said controller being operable to execute a plurality of software terminal agents and a plurality of subscriber agents, such that for each subscriber there is at least one uniquely associated subscriber agent, each said subscriber agent being configurable to point to at least one of said software terminal agents, each terminal, which is connected to a subscriber line interface, being associated, on a one-to-one basis, with a corresponding software terminal agent for managing communications with that terminal according to that terminal'"'"'s capabilities and so that said switch may interconnect a network connected to said network interface with a terminal connected to one of said subscriber line interfaces so as to allow a subscriber whose subscriber agent points to the software terminal agent associated with that terminal to conduct a communication over the network from that terminal.

11. The switch according to claim 10 wherein said terminals include a telephone.

12. The switch according to claim 10 wherein said terminals include a rich-featured telephone having a graphical display.

13. The switch according to claim 10 wherein said terminals include a wireless telephone and said switch is a wireless base station.

14. The switch according to claim 10 wherein said terminals include a pager.

15. The switch according to claim 10 wherein said terminals include a personal digital assistant.

16. The switch according to claim 10 wherein said terminals include a voicemail server.

17. The switch according to claim 10 wherein said terminals include a point-of-purchase terminal.

18. The switch according to claim 10 wherein said network comprises the PSTN.

19. The switch according to claim 10 wherein said network comprises the Internet.

20. The switch according to claim 10 wherein each said subscriber agent includes said associated subscriber'"'"'s name.

21. The switch according to claim 10 wherein each said subscriber agent includes a set of calling features belonging to said associated subscriber.

22. The switch according to claim 21 wherein said calling features are accessible by said subscriber at any terminal to which said associated subscriber agent points.

23. The switch according to claim 21 wherein said calling features include at least one of caller-id, call waiting, speed calling, call privacy, visual call waiting, and call privacy.

24. The switch according to claim 21 wherein said calling features include call forwarding, which is implemented by configuring said subscriber agent to point to a desired terminal agent.

25. The switch according to claim 10, wherein at least one software terminal agent may be configured to restrict at least one of:

(1) use of its associated terminal; and

(2) at least one subscriber agent from pointing to the at least one software terminal agent for the purpose of establishing a communication.

26. A computer-readable medium encoded with a software structure, the software structure being executable on a switch for interconnecting a network and a plurality of terminals, and the software structure comprising:

a plurality of software terminal agents, such that each terminal is associated, on a one-to-one basis with a corresponding software terminal agent for managing communications with that terminal according to its capabilities; and

,

a plurality of subscriber agents, such that for each subscriber there is at least one uniquely associated subscriber agent, each said subscriber agent being configurable to point to at least one of said software terminal agents so that a subscriber can establish a communication over said network from a terminal associated with said software terminal agent pointed to by that subscriber'"'"'s subscriber agent.

27. The medium according to claim 26 wherein said terminals include a telephone and wherein said communication is a voice telephone call.

28. The medium according to claim 26 wherein said terminals include a personal computer.

29. The medium according to claim 26 wherein said terminals include a wireless telephone and said switch is a wireless base station.

30. The medium according to claim 26 wherein said terminals include a pager and wherein said communication includes a paging message.

31. The medium according to claim 26 wherein said terminals include a personal digital assistant.

32. The medium according to claim 26 wherein said terminals include a voicemail server.

33. The medium according to claim 26 wherein said terminals include a point-of-purchase terminal and wherein said communication includes a purchase authorization.

34. The medium according to claim 26 wherein said network includes the PSTN and said switch includes a PSTN gateway.

35. The medium according to claim 26 wherein said network includes the Internet.

36. The medium according to claim 26 wherein each said subscriber agent includes said associated subscriber'"'"'s name.

37. The medium according to claim 26 wherein each said subscriber agent includes a set of calling features belonging to said associated subscriber.

38. The medium according to claim 37 wherein said calling features are accessible by said subscriber at any terminal capable of supporting said features and to which said associated subscriber agent points.

39. The medium according to claim 37 wherein said calling features include at least one of caller-id, call waiting, speed calling, call privacy, visual call waiting, and call privacy.

40. The medium according to claim 37 wherein said calling features include call forwarding, which is implemented by pointing said subscriber agent to a desired terminal agent.

41. The medium according to claim 26, wherein at least one software terminal agent may be configured to restrict at least one of:

(1) use of its associated terminal; and

(2) at least one subscriber agent from pointing to the at least one software terminal agent for the purpose of establishing a communication.

42. A method for setting up an incoming call to a subscriber comprising the steps of:

receiving a request to establish said call with said subscriber;

selecting a software terminal agent uniquely associated with a single terminal for managing communications according to said terminal'"'"'s capabilities and pointed to by a subscriber agent uniquely associated with said subscriber, each software terminal agent being associated, on a one-to-one basis, with a corresponding terminal, such selection based upon behaviour criteria with which said subscriber agent is programmed; and

connecting said call to said terminal associated with said selected software terminal agent.

43. The method according to claim 42 further comprising the step of:

providing calling features for said subscriber at said terminal in accordance with calling features listed in said associated subscriber agent.

44. The method according to claim 43 wherein said calling features include at least one of caller-id, call waiting, speed calling, call privacy, visual call waiting, and call privacy.

45. The method according to claim 43 wherein said calling features include call forwarding.

46. The method according to claim 42 wherein said terminals include a telephone.

47. The method according to claim 42 wherein said terminals include a personal computer.

48. The method according to claim 42 wherein said terminals include a wireless telephone.

49. The method according to claim 42 wherein said terminals include a pager.

50. The method according to claim 42 wherein said terminals include a personal digital assistant.

51. The method according to claim 42 wherein said terminals include a voicemail server.

52. The method according to claim 42 wherein each subscriber agent includes said associated subscriber'"'"'s name.

53. The method according to claim 42 wherein said subscribers include a subscriber which represents a group of persons.

54. The method according to claim 42 wherein said step of receiving request to establish said call includes the step of providing said subscriber'"'"'s telephone number.

55. The method according to claim 42, wherein at least one software terminal agent may be configured to restrict at least one of:

(1) use of its associated terminal; and

(2) at least one subscriber agent from pointing to the at least one software terminal agent for the purpose of establishing a communication.

56. A method of associating a subscriber with a terminal comprising the steps of:

receiving a request from a subscriber to be associated with a terminal;

determining, from an identification of the subscriber and from a single software terminal agent uniquely associated with the terminal, any restrictions on the use of the terminal by the identified subscriber, each software terminal agent being associated, on a one-to-one basis, with a corresponding terminal; and

if the restrictions permit use of the terminal by the subscriber, then modifying a subscriber agent uniquely associated with the identified subscriber so that it points to the software terminal agent.

57. A method for setting up an outgoing call by a subscriber from a terminal comprising the steps of:

receiving a request to establish said call from said terminal;

identifying the call as being made through a software terminal agent that is a single software terminal agent uniquely associated with said terminal for managing communications according to that terminal'"'"'s capabilities and that is pointed by a subscriber agent uniquely associated with said subscriber, each software terminal agent being associated, on a one-to-one basis, with a corresponding terminal; and

connecting said call so as to provide calling features for the subscriber at the terminal in accordance subscriber'"'"'s calling features included in said subscriber agent that are available at said terminal.

58. The method according to claim 57 wherein said terminal is a point-of-purchase terminal and wherein said communication includes a purchase authorization.