Provisioning unified messaging system services
First Claim
Patent Images
1. A method of activating a messaging service, comprising:
- receiving a request for a messaging service from a subscriber at an order center, the order center placing a service order with a telephone entity element and with a messaging entity element;
providing messaging service to the subscriber using a messaging system, the messaging system operated by the messaging entity and the messaging service including providing the subscriber access to stored voice mail and electronic mail messages; and
sending a billing statement from the telephone entity to the subscriber, the billing statement including charges related to the messaging service provided by the messaging entity;
wherein the messaging system includes;
a centralized Internet Protocol switching network;
an Internet access subsystem coupled to the centralized Internet Protocol switching network via a first communication link, the first communication link integrated with and internal to the messaging system;
a voice access subsystem coupled to the centralized Internet Protocol switching network via a second communication link, the second communication link comprising a second internal link within the messaging system;
a mail subsystem coupled to the Internet Protocol switching network via a third communication link integrated with and internal to the messaging system; and
a storage subsystem coupled to the centralized Internet Protocol Switching network.
1 Assignment
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Abstract
In a particular embodiment, a method of assigning identifications for unified messaging system subscribers is provided. The method includes assigning a unique temporary identity to a subscriber of a unified messaging service and upon the subscriber'"'"'s first access to the unified messaging service, receiving a second identity selected by the subscriber.
87 Citations
17 Claims
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1. A method of activating a messaging service, comprising:
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receiving a request for a messaging service from a subscriber at an order center, the order center placing a service order with a telephone entity element and with a messaging entity element; providing messaging service to the subscriber using a messaging system, the messaging system operated by the messaging entity and the messaging service including providing the subscriber access to stored voice mail and electronic mail messages; and sending a billing statement from the telephone entity to the subscriber, the billing statement including charges related to the messaging service provided by the messaging entity; wherein the messaging system includes; a centralized Internet Protocol switching network; an Internet access subsystem coupled to the centralized Internet Protocol switching network via a first communication link, the first communication link integrated with and internal to the messaging system; a voice access subsystem coupled to the centralized Internet Protocol switching network via a second communication link, the second communication link comprising a second internal link within the messaging system; a mail subsystem coupled to the Internet Protocol switching network via a third communication link integrated with and internal to the messaging system; and a storage subsystem coupled to the centralized Internet Protocol Switching network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method of handling data messages in connection with providing a unified messaging system service, the method comprising:
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receiving a data message by the unified messaging system at an Internet access subsystem, the Internet access subsystem coupled to a centralized Internet Protocol switching network via a first communication link, wherein the first communication link and the centralized Internet Protocol switching network are integrated with, and internal to the unified messaging system; receiving a voice message by the unified messaging system at a voice access subsystem coupled to the centralized Internet Protocol switching network via a second communication link wherein the second communication link is integrated with and internal to the unified messaging system; storing at least one of the data message and the voice message at a storage subsystem coupled to the centralized Internet Protocol switching network via a third communication link wherein the third communication link is integrated with and internal to the unified messaging system; and sending at least one of the data message and the voice message by attaching such message in a mail message transmitted using a mail subsystem coupled to the centralized Internet Protocol switching network via a fourth communication link wherein the fourth communication link is integrated with and internal to the unified messaging system.
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Specification