Method and system for use in emergency notification and determining location
First Claim
1. A method for use in providing wireless communications, comprising, at a processing center:
- receiving a request for emergency services from a user using a wireless device;
identifying the user from whom the emergency services are requested;
evaluating the request for emergency services;
retrieving an emergency contact list containing at least one member to be contacted, the emergency contact list retrieved from the wireless device used by the user by the processing center;
contacting the at least one member of the emergency contact list and notifying the member of the received request for emergency services;
verifying that the at least one emergency contact received the notification; and
re-notifying the at least one emergency contact when verification is not received that the at least one emergency contact receive the notification.
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Accused Products
Abstract
The present embodiments provide methods, systems and apparatuses for use in providing notification of emergency services as well as notifying additional individuals and/or groups of an emergency. Some embodiments provide methods for use in dispatching emergency services (136) and notifying one or more additional contacts (140). These methods wirelessly receive a request for emergency services (212) from a remote wireless device (122), retrieve an emergency contact list according to the type of emergency (216) and determine at least one emergency contact other than emergency services according to the contact list (436). Once identified, the contact is notified of the request for emergency services (442). Some embodiments further determine a mode of communicating with the emergency contact (440) and notify the contact according to the mode of communication. Some methods additionally determine one or more types of emergency services to be dispatched (432) and notify types of emergency services (434).
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Citations
19 Claims
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1. A method for use in providing wireless communications, comprising, at a processing center:
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receiving a request for emergency services from a user using a wireless device; identifying the user from whom the emergency services are requested; evaluating the request for emergency services; retrieving an emergency contact list containing at least one member to be contacted, the emergency contact list retrieved from the wireless device used by the user by the processing center; contacting the at least one member of the emergency contact list and notifying the member of the received request for emergency services; verifying that the at least one emergency contact received the notification; and re-notifying the at least one emergency contact when verification is not received that the at least one emergency contact receive the notification. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for providing emergency notification between a processing center and a remote wireless device, the processing center comprising:
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a processor; a memory for storing at least one emergency contact list; and a wireless transceiver that wirelessly receives a request for emergency service and the at least one emergency contact list from the remote wireless device; wherein the processor evaluates the received request for emergency service, retrieves the at least one emergency contact list associated with the received request for emergency services, the emergency contact list received from the remote wireless device in response to the request for emergency service, and generate a communication to at least one member from the at least one emergency contact list; and wherein the processor further verifies that the at least one member received the notification; and
the processor re-notifies the at least one member when verification is not received that the at least one member received the notification. - View Dependent Claims (15, 16, 17, 18, 19)
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Specification