Dynamic generation of voice interface structure and voice content based upon either or both user-specific contextual information and environmental information
First Claim
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1. A system comprising:
- a module to identify a user;
a voice user interface to facilitate communications between the user and the system;
a module to generate a grammar file to enhance the ability of the system to comprehend communications between the user and the system;
a database to store contextual information pertaining to the user; and
the system to use user-specific contextual information to dynamically change the voice user interface, wherein the voice user interface alters security characteristics for navigational options through the voice user interface that are presented to the user based upon environmental information at the location of the user, wherein the environmental information comprises information selected from the group consisting of details of a communication device, details of a communication channel, audio scene information, or a combination thereof.
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Abstract
The invention generally relates to a method, apparatus, and system capable of changing the voice user interface of the system based upon user-specific contextual information. The voice processing system consists of at least the following components: a module to identify a particular user; a voice user interface to facilitate communications between the user and the system; a database to store content and user-specific contextual information; and the system to use the user-specific contextual information to dynamically make changes to the voice user interface.
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Citations
19 Claims
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1. A system comprising:
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a module to identify a user; a voice user interface to facilitate communications between the user and the system; a module to generate a grammar file to enhance the ability of the system to comprehend communications between the user and the system; a database to store contextual information pertaining to the user; and the system to use user-specific contextual information to dynamically change the voice user interface, wherein the voice user interface alters security characteristics for navigational options through the voice user interface that are presented to the user based upon environmental information at the location of the user, wherein the environmental information comprises information selected from the group consisting of details of a communication device, details of a communication channel, audio scene information, or a combination thereof. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method comprising:
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using user-specific contextual information to change a voice user interface; generating a grammar file to enhance the ability of the system to comprehend communications between the user and the system; using environmental information to change the voice user interface; and altering security characteristics presented to the user by the voice user interface based upon the environmental information at the location of the user, wherein the environmental information comprises information selected from the group consisting of details of a communication device, details of a communication channel, audio scene information, or a combination thereof. - View Dependent Claims (12, 13)
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14. An apparatus comprising:
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means for using user-specific contextual information to change a voice user interface; means for generating a grammar file to enhance the ability of the system to comprehend communications between the user and the system; means for using environmental information to change the voice user interface; and means for altering security characteristics presented to the user by the voice user interface based upon the environmental information at the location of the user, wherein the environmental information comprises information selected from the group consisting of details of a communication device, details of a communication channel, audio scene information, or a combination thereof. - View Dependent Claims (15, 16)
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17. A machine-readable medium that provides instructions, which when executed by a machine, cause the machine to perform operations comprising:
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using user-specific contextual information to change a voice user interface; generating a grammar file to enhance the ability of the system to comprehend communications between the user and the system; using environmental information to change the voice user interface; and altering security characteristics for the navigational options through the user interface presented to the user by the voice user interface based upon the environmental information at the location of the user, wherein the environmental information comprises information selected from the group consisting of details of a communication device, details of a communication channel, audio scene information, or a combination thereof. - View Dependent Claims (18, 19)
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Specification