Apparatus and methods for providing an estimated time of arrival based marketplace

• US 7,212,975 B2
• Filed: 02/16/2001
• Issued: 05/01/2007
• Est. Priority Date: 02/16/2001
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bantz, David Frederick, Mastrianni, Steven J.
• Primary Examiner(s): Reagan; James A
• Application Number:
  US09/788,059
• Publication Number:
  US 20020116202A1
• Time in Patent Office: 2,265 Days
• Field of Search: 705/1, 705/37, 705/8, 705/26, 705/27, 705/2, 705/10, 705/14, 379/266.01, 379/209.01, 379/265.02, 379/114, 455/434, 455/435.2, 455/62, 707/3, 707/10, 707/104, 709/203, 709/219
• US Class Current: 705/26.4
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing

Abstract

Apparatus and methods for providing an estimated time of arrival based marketplace are provided. The apparatus and methods solicit bids from one or more service providers for a requested service. The service providers may respond with bids that may include a price for providing the requested service along with an estimated time to perform the requested service in a location associated with the service provider. The bids are used, along with travel data obtained from a travel data provider, to generate service search results that are provided to a client device. The service search results include the price charged by the service provider as well as estimated times of completion (ETAs) for obtaining the service from the service provider. The ETA may be a combination of travel time determined from the travel data and time of performance determined from the bid submitted by the service provider. The service search results may further include a service provider rating that provides an indication as to the accuracy of the ETAs. From the service search results, a user of the client device may submit an order for having a particular service provider from the service search results provide the requested service.

Claims

1. A method of providing service provider information to a client device in a distributed computer system, comprising:

obtaining bids from a plurality of service providers for providing a service;

responsive to obtaining the bids, obtaining route information from a route determination provider based on a first location associated with the client device and a second location associated with a corresponding service provider;

obtaining historical travel data from a historical database;

calculating an estimated time of travel for each of the plurality of service providers based on the route information and the historical travel data;

electronically determining an estimated time of completion for the service for each of the plurality of service providers based on the calculated estimated time of travel for each of the plurality of service providers; and

providing the bids from the plurality of service providers and the estimated time of completion for the service for each of the plurality of service providers to the client devices, wherein the each bid includes a price for providing the service, wherein the each bid further includes an estimated time to perform the service at the second location, and wherein determining an estimated time of completion for the service for each of the plurality of service providers comprises adding the estimated time of travel to the estimated time to perform the service at the second location.

2. The method of claim 1, further comprising:

determining a service provider rating for each of the plurality of service providers; and

providing the service provider rating for each of the plurality of service providers to the dient device.

3. The method of claim 1, further comprising:

receiving a selection of a selected service provider from the plurality of service providers and a command to place an order for the service with the selected service provider, and

placing an order with the selected service provider.

4. The method of claim 1, wherein the method is implemented in an electronic marketplace provider.

5. The method of claim 4, wherein the electronic marketplace provider is present on a proxy server.

6. The method of claim 4, wherein the electronic marketplace provider is present on the client device.

7. An apparatus for providing service provider information to a client device in a distributed computer system, comprising:

a first interface which obtains bids from a plurality of service providers for providing a service;

a processor which, responsive to obtaining the bids, obtains route information from a route determination provider based on a first location associated with the client device and a second location associated with a corresponding service provider, obtains historical travel data from a historical database, calculates an estimated time of travel for each of the plurality of service providers based on the route information and the historical travel data, and determines an estimated time of completion for the service for each of the plurality of service providers based on the calculated estimated time of travel for each of the plurality of service providers; and

a second interface which provides the bids from the plurality of service providers and the estimated time of completion for the service for each of the plurality of service providers to the client device, wherein each bid includes a price for providing the service, wherein each bid further includes an estimated time to perform the service at the second location, and wherein the processor adds the estimated time of travel to the estimated time to perform the service at the second location.

8. The apparatus of claim 7, wherein the processor determines a service provider rating for each of the plurality of service providers and the second interface provides the service provider rating for each of the plurality of service providers to the client device.

9. The apparatus of claim 7, further comprising:

a third interface which receives a selection of a selected service provider from the plurality of service providers and a command to place an order for the service with the selected service provider; and

a fourth interface which places an order with the selected service provider.

10. The apparatus of claim 7, wherein the apparatus is a part of an electronic marketplace provider.

11. The apparatus of claim 10, wherein the electronic marketplace provider is present on a proxy server.

12. The apparatus of claim 10, wherein the electronic marketplace provider is present on the client device.

13. A computer program product in a computer readable medium for providing service provider information to a service consumer in a distributed computer system, comprising:

instructions for obtaining bids from a plurality of service providers for providing a service;

instructions, responsive to obtaining the bids, for obtaining route information from a route determination provider based on a first location associated with the client device and a second location associated with a corresponding service provider;

instructions for obtaining historical travel data from a historical database;

instructions for calculating an estimated time of travel for each of the plurality of service providers based on the route information and the historical travel data;

instructions for determining an estimated time of completion for the service for each of the plurality of service providers based on the calculated estimated time of travel for each of the plurality of service providers; and

instructions for providing the bids from the plurality of service providers and the estimated time of completion for the service for each of the plurality of service providers to a service consumer, wherein each bid includes a price for providing the service, wherein each bid further includes an estimated time to perform the service at the second location, and wherein the instructions for determining an estimated time of completion for the service for each of the plurality of service providers comprises instructions for adding the estimated time of travel to the estimated time to perform the service at the second location.

14. The computer program product of claim 13, further comprising:

instructions for determining a service provider rating for each of the plurality of service providers; and

instructions for providing the service provider rating for each of the plurality of service providers to the service consumer.

15. The computer program product of claim 13, further comprising:

instructions for receiving a selection of a selected service provider from the plurality of service providers and a command to place an order for the service with the selected service provider; and

instructions for placing an order with the selected service provider.

16. The computer program product of claim 13, wherein the computer program product is executed in an electronic marketplace provider.

17. The computer program product of claim 16, wherein the electronic marketplace provider is present on a proxy server.

18. The computer program product of claim 16, wherein the electronic marketplace provider is present on the client device.