Method and apparatus for providing virtual capacity to a provider of services

• US 7,212,984 B2
• Filed: 10/29/2001
• Issued: 05/01/2007
• Est. Priority Date: 10/29/2001
• Status: Expired due to Term

• Current Assignee: Omnitracs LLC (Solera Holdings Incorporated)
• Original Assignee: Qualcomm, Inc.
• Inventors: Wolfe, Chris A., Segal, Michael L.
• Primary Examiner(s): Jeanty; Romain
• Application Number:
  US10/000,247
• Publication Number:
  US 20030083913A1
• Time in Patent Office: 2,010 Days
• Field of Search: 705/7, 705/28, 705/29
• US Class Current: 705/7.22
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/063116 Schedule adjustment for a person or group
• CPC Class Codes: G06Q 10/06312 Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/1097 Task assignment

Abstract

Method and apparatus for providing virtual capacity to a service provider. A service provider contacts a third party service provider when the service provider can not perform services for a customer. A solicitation is sent by the service provider and accepted by the third party service provider. After acceptance, status and/or location information from the third party service provider is redirected within a network management facility so that the information is sent to the service provider, rather than to an entity normally associated with the third party service provider. After services have been performed by the third party service provider, the third party service provider is generally free to accept service requests from other service providers, whereby messages transmitted by the third party service provider are routed to the new service provider.

Claims

1. A method for arranging for the transporting of freight comprising the steps of:

(a) receiving a request to transport the freight;

(b) determining that a carrier is not available to transport the freight;

(c) transmitting a request for a third party to transport the freight;

(d) determining that the freight can be transported by a third party vehicle of the third party carrier, the third party vehicle associated with a communications device;

(e) assigning the freight to the third party for transportation;

(f) reconfiguring a network management facility to redirect at least a portion of third party communications to a carrier dispatch center associated with the carrier; and

(g) receiving at the carrier dispatch center, freight status information transmitted by the communications device and redirected by the network management facility.

2. The method of claim 1 wherein said third party comprises a vehicle equipped with a mobile communication terminal.

3. The method of claim 1 wherein said third party comprises a second carrier dispatch center.

4. The method of claim 1 wherein said third party comprises an individual equipped with a mobile communication terminal.

5. The method of claim 1 further comprising reconfiguring the network management facility for preventing subsequent communications between said communications device and said carrier dispatch center after the freight has been delivered.

6. The method of claim 1, wherein the communications device comprises a wireless communication device (WCD) configured to communicate with the network management facility via a wireless communication network.

7. The method of claim 1, wherein reconfiguring the network management comprises transmitting at least one message to the network management facility to update a memory within the network management facility to redirect transmissions from the communications device to the carrier dispatch center.

8. The method of claim 1, wherein reconfiguring the network management facility comprises instructing the network management facility to reformat transmissions for the communications device to a format used by the carrier dispatch center.

9. The method of claim 1 wherein reconfiguring the network management facility comprises enabling communications for the carrier dispatch center to the communications device.

10. The method of claim 1, wherein reconfiguring the network management facility comprises disabling communications between the communications device and a third party carrier dispatch center.

11. The method of claim 1, wherein transmitting the request for the third party to transport the freight comprises transmitting a request to a third party carrier dispatch center.

12. The method of claim 1, wherein the network management facility receives the freight status information form the communications device via a communications link comprising a satellite link.

13. The method of claim 1, wherein the network management facility receives the freight status information from the communications device via a communications link comprising a terrestrial communications link.

16. The method of claim 1 wherein the communications device comprises a mobile communications terminal, and the network management facility directs communications from the mobile communications terminal to a third party carrier dispatch center prior to reconfiguration of the network management facility.

14. An apparatus for arranging for the transportation of freight, comprising:

a processor for receiving a request to transport freight, for determining that a carrier cannot transport the freight, for generating a request for a third party to transport the freight, for determining that the third party can transport the freight, for generating a message assigning the freight to the third party, and for instructing a network management facility to redirect at least a portion of third party communications;

a transceiver for transmitting the request for a third party to transport the freight, for receiving a response from the third party, for transmitting the message assigning the freight to the third party and for receiving freight status information form a third party communications device, the freight status information redirected by the network management facility; and

memory for storing information pertaining to the availability of carrier vehicles to transport the freight.

15. A signal-bearing medium tangibly embodying a program of machine-readable instructions executable by digital processing apparatus to perform a method for arranging for the transportation of freight, said method comprising operations of:

(a) receiving a request to transport the freight;

(b) determining that a carrier is not available to transport the freight;

(c) transmitting a request for a third party to transport the freight;

(d) determining that the freight can be transported by a third party

(e) assigning the freight to the third party for transportation

(f) reconfiguring a network management facility to redirect at least a portion of third party communications to a carrier dispatch center associated with the carrier; and

(g) receiving at the carrier dispatch center, freight status information transmitted by the communications device and redirected by the network management facility.

17. A method for arranging for the transporting of freight comprising the steps of:

(a) transmitting a request for a third party to transport the freight;

(b) receiving a first carrier dispatch center, an acceptance message indicating availability of a third party provider having a communications device to transport the freight;

(c) transmitting an approval message to the third party provider in response to the acceptance message;

(d) temporarily reconfiguring a communications facility to allow communications between the communications device and the first carrier dispatch center during at least a portion of the period that the third party provider transports the freight.

18. The method of claim 17, wherein transmitting the request for the third party to transport the freight comprises transmitting the request to a second carrier dispatch center, distinct from the first carrier dispatch center, the second carrier dispatch center transmitting the request to at least one device associated with the second carrier dispatch center.

19. The method of claim 17, wherein receiving acceptance message at the first carrier dispatch center comprises receiving the acceptance message transmitted by a distinct second carrier dispatch center.

20. The method of claim 17, wherein reconfiguring the communications facility comprises reconfiguring a network management facility to redirect communications from the communication device to the first carrier dispatch center instead of a distinct second carrier dispatch center.