Business systems management: realizing end-to-end enterprise systems management solution
First Claim
1. A method for integrating information technology components into a single end-to-end application, comprising:
- decomposing a business process into a set of enabling applications;
documenting the technology elements and support organizations which are necessary to execute and manage the enabling applications of the business process;
deploying required monitors for the business process enabling technology;
developing cross-platform contextual correlation logic and rules;
mapping information technology severity to business impact severity, said mapping describing how technical problems relate to business processes including said business process;
quantifying, using said mapping, business losses due to particular technical failures using the cross-platform contextual correlation logic and rules; and
developing an end-to-end business process event management platform.
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Abstract
A method for integrating the IT components which support a business process into a single end-to-end management platform is provided. The method comprises decomposing a business process into a set of enabling applications and then documenting the technology elements and support organizations which are necessary to execute those enabling applications. The required monitors for the business process enabling technology can be deployed which will allow the mapping of technology problems to business problem and the development of correlation rules. This information is then used to develop an end-to-end business process event management (or other system management disciplines such as performance management) platform, which can be integrated into any preexisting event management process. In one embodiment of the present invention, the event management platform can be constructed between several business entities.
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Citations
18 Claims
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1. A method for integrating information technology components into a single end-to-end application, comprising:
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decomposing a business process into a set of enabling applications; documenting the technology elements and support organizations which are necessary to execute and manage the enabling applications of the business process; deploying required monitors for the business process enabling technology; developing cross-platform contextual correlation logic and rules; mapping information technology severity to business impact severity, said mapping describing how technical problems relate to business processes including said business process; quantifying, using said mapping, business losses due to particular technical failures using the cross-platform contextual correlation logic and rules; and developing an end-to-end business process event management platform. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer program product in a computer readable storage medium, for use in a data processing system, for integrating information technology components into a single end-to-end application, comprising:
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instructions for decomposing a business process into a set of enabling applications; instructions for documenting the technology elements and support organizations which are necessary to execute and manage the enabling applications of the business process; instructions for deploying required monitors for the business process enabling technology; instructions for the development of cross-platform contextual correlation logic and rules; instructions for mapping information technology severity to business impact severity, said mapping describing how technical problems relate to business processes including said business process; instructions for quantifying, using said mapping, business losses due to particular technical failures using the cross-platform contextual correlation logic and rules; and instructions for developing an end-to-end business process event management platform. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A computer system having means for integrating information technology components into a single end-to-end application, comprising:
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means for decomposing a business process into a set of enabling applications; means for documenting the technology elements and support organizations which are necessary to execute the enabling applications of the business process; means for deploying required monitors for the business process enabling technology; means for developing cross-platform contextual correlation logic and rules; means for mapping information technology severity to business impact severity, said mapping describing how technical problems relate to business processes including said business process; using said mapping for quantifying business losses due to particular technical failures using the cross-platform contextual correlation logic and rules; and
means for developing an end-to-end business process event management platform. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification