System and method for routing both toll-free and caller-paid telephone calls to call service centers
First Claim
1. A call routing platform for routing both toll-free and caller-paid telephone calls directed to a call service, the call routing platform comprising:
- a data channel interface; and
a processor configured for communication with each of a plurality of call service centers, an interexchange network, and a local exchange network via the data channel interface, the processor comprising processor executable instructions for carrying out the following steps;
receiving status information from the plurality of call service centers;
receiving call routing queries from the interexchange network regarding toll-free telephone calls directed to the call service and from the local exchange network regarding caller-paid telephone calls directed to the call service; and
transmitting call routing instructions to the interexchange network and the local exchange network in response to the respective received call routing queries.
2 Assignments
0 Petitions
Accused Products
Abstract
A system and method of routing both caller-paid and toll-free telephone calls includes a local exchange network and an interexchange network in communication with a call routing processor. The call routing processor receives status information on at least two call service centers and provides routing instructions to both the interexchange and local exchange networks. The method includes the steps of a call controller in a local exchange network communicating with a call routing processor also in communication with an interexchange network, the call controller identifying calls to call service centers and requesting instructions from the call routing processor.
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Citations
13 Claims
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1. A call routing platform for routing both toll-free and caller-paid telephone calls directed to a call service, the call routing platform comprising:
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a data channel interface; and a processor configured for communication with each of a plurality of call service centers, an interexchange network, and a local exchange network via the data channel interface, the processor comprising processor executable instructions for carrying out the following steps; receiving status information from the plurality of call service centers; receiving call routing queries from the interexchange network regarding toll-free telephone calls directed to the call service and from the local exchange network regarding caller-paid telephone calls directed to the call service; and transmitting call routing instructions to the interexchange network and the local exchange network in response to the respective received call routing queries. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of providing routing instructions for routing caller-paid and toll-free telephone calls directed to a call service in a system for routing both toll-free and caller-paid telephone calls to a plurality of call service centers, the method comprising:
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receiving status messages at a call processing platform from the plurality of call service centers; receiving call routing queries at the call processing platform from an interexchange network regarding toll-free telephone calls directed to the call service and from a local exchange network regarding caller-paid telephone calls directed to the call service; and transmitting call routing instructions to the interexchange network and the local exchange network in response to the respective received call routing queries. - View Dependent Claims (9, 10, 11, 12, 13)
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Specification