Automated third party verification system

• US 7,225,133 B1
• Filed: 08/31/2005
• Issued: 05/29/2007
• Est. Priority Date: 11/09/1999
• Status: Expired due to Term

• Current Assignee: Red Hat, Inc. (International Business Machines Corporation)
• Original Assignee: West Corporation
• Inventors: McIntosh, Jonathan P.
• Primary Examiner(s): MCFADDEN, SUSAN IRIS
• Application Number:
  US11/217,089
• Time in Patent Office: 636 Days
• Field of Search: None
• US Class Current: 704/273
• CPC Class Codes: G06F 21/32 using biometric data, e.g. fingerprints, iris scans or voiceprints
• CPC Class Codes: G06F 21/33 using certificates

Abstract

Providing third party verification data files to entities authorized to access said data files using a third party verification system comprises verifying authorization to access said third party verification system, obtaining a data file identifier of said date file stored in said verification system, searching and retrieving said data file corresponding to said data file identifier, and transmitting said data file to said authorized entity.

Claims

1. A method of providing third party verification data files to entities authorized to access said data files using a third party verification system, said method comprising:

verifying authorization to access said third party verification system;

obtaining a data file identifier of said date file stored in said verification system;

searching and retrieving said data file corresponding to said data file identifier; and

transmitting said data file to said authorized entity.

2. The method of claim 1, wherein said data file contains a digitally stored voice recording of an individual'"'"'s responses to questions.

3. The method of claim 1, wherein said transmitting said data file comprises uploading said data file to a computer of said authorized entity via an internet.

4. A method of providing third party verification data files to entities authorized to access said data files using a third party verification system, said method comprising:

verifying authorization to access said third party verification system;

obtaining a data file identifier of said date file stored in said verification system;

searching and retrieving said data file corresponding to said data file identifier; and

transmitting said data file to said authorized entity, wherein said data file contains a digitally stored voice recording of an individual'"'"'s responses to questions.

5. The method of claim 4 comprising establishing a first communication link between an individual and the verification system.

6. The method of claim 5 comprising recording said individual'"'"'s responses over said first communication link at said verification system.

7. The method of claim 4 comprising establishing a second communication link between a client computer and said verification system.

8. The method of claim 7 comprising logging said client computer onto said verification system.

9. The method of claim 8 comprising receiving a request for said data file from said client computer.

10. The method of claim 9 comprising utilizing said data file for said verification authorization access.

11. The method of claim 5, wherein said establishing a first communication link comprises establishing a communication link by telephone over the public switched telephone network.

12. The method of claim 4 comprising converting said data file to a personal computer compatible format prior to said transmitting.

13. The method of claim 7, wherein said second communication link utilizes a data network.

14. The method of claim 7 comprising playing said transmitted data file over a telephone connection to said authorized entity.

15. The method of claim 4, wherein said verifying is intended to provide verification for at least one of:

a telephone service provider;

a long distance telephone service provider; and

a utility service provider.

16. The method of claim 8, further including the steps of performing speech pattern analysis on said voice recording.

17. The method of claim 5 comprising obtaining additional data over said first communication link.

18. The method of claim 17 comprising performing speech pattern analysis on said additional data.

19. The method of claim 18 comprising comparing results of said speech pattern analysis performed on said voice recording to results of said speech pattern analysis performed on said additional data.

20. A computer program product comprising a computer usable medium having computer program logic recorded thereon for providing an automated third party verification system for use by a entity desiring to obtain and record audio or video verification of a response or action by an individual or entity:

computer program code logic configured to direct the hardware of a voice response unit to communicate an inquiry a listening party and electronically record responses to said inquiry;

computer program code logic configured to catalog by identifier said electronically recorded responses to aid in retrieval of said electronically recorded responses;

computer program code logic configured to provide an interface for data transfer over an internet to facilitate retrieval of said electronically recorded responses; and

computer program code logic configured to accept said identifier, retrieve said electronically recorded responses and transmit said electronically recorded responses over said internet.