Video call routing with presence determination

• US 7,243,123 B1
• Filed: 10/22/2001
• Issued: 07/10/2007
• Est. Priority Date: 10/22/2001
• Status: Active Grant

• Current Assignee: ARRIS Enterprises LLC (CommScope Holding Company, Inc.)
• Original Assignee: Digeo Incorporated (CommScope Holding Company, Inc.)
• Inventors: Allen, Paul G., Billmaier, James A., Lee, Michael, Novak, Robert E., Boyden, James H.
• Primary Examiner(s): Cardone; Jason
• Assistant Examiner(s): NGUYEN, MINH CHAU
• Application Number:
  US10/045,672
• Time in Patent Office: 2,087 Days
• Field of Search: 709/203, 709/209, 709/238, 709/204, 709/228
• US Class Current: 709/204
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q

Abstract

A request to establish video communication with a recipient associated with multiple communication devices is received. The recipient is identified using information contained within the request. A set of communication devices associated with the recipient is determined. A first communication device with a highest probability of being accessible to the recipient is selected from the set. The video communication request is forwarded to the first selected communication device.

Claims

1. A method for routing video calls to a user of multiple communication devices, the method comprising:

receiving a request to establish two-way video communication between a caller and a recipient, the request being addressed to the recipient;

identifying the recipient from information contained within the request;

determining a set of communication devices capable of two-way video communication associated with the recipient;

selecting from the set of communication devices a first communication device with a highest probability of being presently accessible to the recipient at the time the request is received;

forwarding the request to establish two-way video communication to the first selected communication device; and

in response to the recipient accepting the request, establishing two-way video communication between the caller and the first selected communication device of the recipient.

2. The method of claim 1, further comprising:

receiving configuration information from a user pertaining to a new communication device associated with the user; and

adding the configuration information to information pertaining to a set of communication devices associated with the user.

4. The method of claim 1, wherein each communication device in the set of communication devices has an associated network address, and wherein forwarding comprises:

addressing the request to establish two-way video communication to the network address for the first selected communication device; and

transmitting the request to establish two-way video communication to the first selected communication device.

5. The method of claim 4, wherein the network address comprises one of a uniform resource locator (URL), an Internet protocol (IP) address, a media access control (MAC) address, and a telephone number.

6. The method of claim 1, further comprising:

in response to the recipient not accepting the request within an established time interval;

selecting from the set of communication devices a second communication device with a next highest probability of being presently accessible to the recipient after the first selected communication device; and

forwarding the request to establish two-way video communication to the second selected communication device.

7. The method of claim 1, wherein selecting comprises:

selecting from the set of communication devices a communication device to which the recipient is currently logged in such that the recipient is authenticated as a user of the communication device.

8. The method of claim 1, wherein selecting comprises:

selecting from the set of communication devices a communication device last accessed by the recipient.

9. The method of claim 1, wherein selecting comprises:

obtaining schedule data from the recipient'"'"'s personal information manager identifying probable physical locations of the recipient at various times without requiring the recipient to provide the schedule data specifically for purposes of determining the likelihood of the recipient'"'"'s presence when routing video calls;

determining from the schedule a probable physical location of the recipient at the time the request is received; and

selecting from the set of communication devices a communication device in closest proximity to the probable physical location of the recipient.

10. The method of claim 1, wherein selecting comprises:

storing historical usage pattern data identifying a plurality of communication devices used by the recipient at a plurality of times in the past; and

determining from the historical usage pattern data a communication device most likely to be accessible to the recipient at the time the request is received.

11. The method of claim 1, wherein selecting comprises:

storing user preference data identifying communication devices to be used by the recipient at various times; and

determining from the user preference data a communication device to be used by the recipient at the time the request is received.

12. The method of claim 1, wherein selecting comprises:

determining, based on global positioning system (GPS) data obtained from a locator device carried by the recipient, an actual physical location of the recipient at the time the request is received; and

selecting from the set of communication devices a first communication device in closest proximity to the actual physical location of the recipient, the first communication device being separate from the locator device.

13. The method of claim 1, wherein selecting comprises:

polling each communication device within the set of communication devices for an indication of the recipient'"'"'s presence, the indication comprising detection of keystrokes in connection with each communication device.

14. The method of claim 1, wherein selecting comprises:

receiving an indication of the recipient'"'"'s presence from a communication device within the set.

15. The method of claim 1, wherein selecting comprises:

receiving an indication of the recipient'"'"'s presence sent from a communication device within the set in response to a user command.

16. The method of claim 1, wherein the request to establish two-way communication comprises an address that uniquely identifies the recipient associated with the set of communication devices.

3. The method of 2, wherein configuration information comprises at least one of a name for the communication device, a type of the communication device, and a network address for the device.

17. A system for routing video calls to a user of multiple communication devices, the system comprising:

a reception component that receives a request to establish two-way video communication between a caller and a recipient, the request being addressed to the recipient;

an identification component that identifies the recipient from information contained within the request;

a determination component that determines a set of communication devices capable of two-way video communication associated with the recipient;

a selection component that selects from the set of communication devices a first communication device with a highest probability of being accessible to the recipient at the time the request is received;

a forwarding component that forwards the request to establish two-way video communication to the first selected communication device; and

a communication component that establishes communication with the first selected communication device in response to the request to establish two-way communication being accepted by the recipient.

18. The system of claim 17, wherein the selection component is further configured to receive configuration information from a user pertaining to a new communication device associated with the user and add the configuration information to information pertaining to a set of communication devices associated with the user.

20. The system of claim 17, wherein each communication device in the set communication devices has an associated network address, and wherein the forwarding component is further configured to address and transmit the request to establish two-way video communication to the network address for the first selected communication device.

21. The system of claim 20, wherein the network address comprises one of a uniform resource locator (URL), an Internet protocol (IP) address, a media access control (MAC) address, and a telephone number.

22. The system of claim 17, wherein the selection component is further configured, in response to the recipient not accepting the request within an established time interval, to select a second communication device with a next highest probability of being presently accessible to the recipient after the first selected communication device;

and wherein the forwarding component is further configured to forward the request to establish two-way video communication to the second selected communication device.

23. The system of claim 17, wherein the selection component is further configured to select from the set of communication devices a communication device to which the recipient is currently logged in.

24. The system of claim 17, wherein the selection component is further configured to select from the set of communication devices a communication device last accessed by the recipient.

25. The system of claim 17, wherein the selection component is further configured to obtain schedule data from the recipient'"'"'s personal information manager identifying probable physical locations of the recipient at various times without requiring the recipient to provide the schedule data specifically for purposes of determining the likelihood of the recipient'"'"'s presence when routing video calls, determine from the schedule a probable physical location of the recipient at the time the request is received, and select from the set of communication devices a communication device in closest proximity to the probable physical location of the recipient.

26. The system of claim 17, wherein the selection component is further configured to store historical usage pattern data identifying a plurality of communication devices used by the recipient at a plurality of times in the past and to determine from the historical usage pattern data a communication device that is most likely to be accessible to the recipient at the time the request is received.

27. The system of claim 17, wherein the selection component is further configured to store user preference data identifying communication devices to be used by the recipient at various times and to determine from the user preference data a communication device to be used by the recipient at the time the request is received.

28. The system of claim 17, wherein the selection component is further configured to determine, based on global positioning system (GPS) data provided by a locator device carried by the recipient, an actual physical location of the recipient at the time the request is received and to select from the set of communication devices a first communication device in closest proximity to the actual physical location of the recipient, the first communication device being separate from the locator device.

29. The system of claim 17, wherein the selection component is further configured to poll each communication device within the set of communication devices for an indication of the recipient'"'"'s presence, the indication comprising detection of keystrokes in connection with each communication device.

30. The system of claim 17, wherein the selection component is further configured to receive an indication of the recipient'"'"'s presence from a communication device within the set of communication devices.

31. The system of claim 17, wherein the selection component is further configured to receive an indication of the recipient'"'"'s presence sent from a communication device within the set of communication devices in response to a user command.

32. The system of claim 17, wherein the request to establish two-way communication comprises an address that uniquely identifies the recipient associated with the set of communication devices.

19. The system of 18, wherein configuration information comprises at least one of a name for the communication device, a type of the communication device, and a network address for the device.

33. A system for routing video calls to a user of multiple communication devices, the system comprising:

means for receiving a request to establish two-way video communication between a caller and a recipient, the request being received at a broadcast center configured to distribute programming content from content providers, the request being addressed to the recipient;

means for identifying the recipient from information contained within the request;

means for determining a set of communication devices capable of two-way video communication associated with the recipient;

means for selecting from the set of communication devices a first communication device with a highest probability of being presently accessible to the recipient at the time the request is received;

means for forwarding the video communication request from the broadcast center to the first selected communication device; and

means for establishing two-way video communication between the caller and the first selected communication device of the recipient in response to the recipient accepting the request.

34. A method for routing video calls to a user of multiple communication devices, the method comprising:

associating a user with a set of communication devices that support two-way video communication;

storing historical usage pattern data identifying a set of times during which each communication device in the set of communication devices of communication devices is used;

receiving a request to establish two-way video communication at a first time, the request being addressed to the user;

comparing the first time with the set of times to determine a first communication device of the set of communication devices with a highest probability of being presently accessible to the user; and

forwarding the request to establish two-way video communication to the first communication device.