System, computer program product and method for selecting an application service provider

• US 7,246,158 B2
• Filed: 04/23/2001
• Issued: 07/17/2007
• Est. Priority Date: 04/23/2001
• Status: Expired due to Term

• Current Assignee: Ricoh Americas Corporation (Ricoh Company Limited)
• Original Assignee: Ricoh Americas Corporation (Ricoh Company Limited), Ricoh Company Limited
• Inventors: Hyakutake, Shogo, Kitada, Hiroshi, Kizawa, Akio, Aoshima, Minoru, Ishizuka, Hiroaki
• Primary Examiner(s): NGUYEN, VAN H
• Application Number:
  US09/839,263
• Publication Number:
  US 20020156801A1
• Time in Patent Office: 2,276 Days
• Field of Search: 719/310, 719/320, 719/328, 718/101, 709200-203, 709217-219, 709/227, 709/232, 707/10, 705/75, 715/500, 715/513, 715/700
• US Class Current: 709/219
• CPC Class Codes: G06F 16/252 between a Database Management System and a front-end application
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A method, system and computer program product for managing applications service provider (ASP) transactions between an ASP and an ASP user. The method on which the system and computer program product are based includes receiving an ASP transaction request from the user via a communications network such as the Internet, selecting an ASP for processing the transaction request, and transmitting instructions for performing the transaction request, via the communications network, to the selected ASP. The ASP transaction request may be received by receiving a user identifier from the user or by receiving a document consultation request from the user. Selecting an ASP may include selecting a special service ASP.

Claims

1. A method for managing applications service provider (ASP) transactions between an ASP and an ASP user, comprising:

receiving an ASP transaction request having a user identifier from said user via a communications network;

determining whether a document profile exists for said user identifier received, said document profile indicating at least one available ASP configured to perform document management;

sending to said user a document manager interface screen based on said determination of whether a document profile exists, said document manager interface screen indicating the at least one available ASP indicated by the document profile;

selecting said at least one available ASP for processing said transaction request from said document manager interface screen; and

transmitting instructions for performing said transaction request via said communications network, to said selected ASP which uses said instructions to perform said transaction request.

2. The method of claim 1, wherein said step of determining whether a document profile exists comprises determining that a document profile does exist by locating a document profile associated with said user identifier in a memory which is local to a processing device which performs the step of determining whether a document profile exists.

3. The method of claim 1, wherein said step of selecting said at least one available ASP comprises selecting a basic ASP using said document profile selection received.

4. The method of claim 3, wherein said step of selecting a basic ASP comprises:

determining a document type using the document profile selection received; and

selecting said basic ASP that performs services utilized with said document type.

5. The method of claim 1, wherein said step of determining whether a document profile exists comprises determining that a document profile does not exist by searching a memory which is local to a processing device which performs the step of determining whether a document profile exists.

6. The method of claim 5, wherein said step of sending a document manager interface screen comprises sending an interface screen including a document type menu.

7. The method of claim 6, further comprising receiving a document type selection from said user via said communications network based on a user input to said document type menu.

8. The method of claim 7, wherein said step of selecting said at least one available ASP comprises selecting a basic ASP that performs typical services utilized with said document type selection received.

9. The method of claim 7, further comprising:

creating a document profile based on said document type selection received; and

storing said document profile in association with said user identifier in said local memory.

10. The method of claim 1, wherein said step of receiving an ASP transaction request comprises receiving a document consultation request from said user.

11. The method of claim 10, further comprising:

sending, in response to receiving said document consultation request, said document manager interface screen including a document type menu to said user via said communications network;

generating a document type selection from a user input to said document type menu; and

receiving said document type selection via said communications network.

12. The method of claim 11, wherein said step of selecting said at least one available ASP comprises selecting a basic ASP that performs services utilized with said document type selection received.

13. The method of claim 12, further comprising:

creating a document profile based on said document type selection received; and

storing said document profile in association with said user identifier in a memory which is local to a processing device.

14. The method of claim 1, wherein said step of selecting said at least one available ASP comprises selecting a special service ASP for providing special services independently offered by said special service ASP.

15. The method of claim 14, wherein said step of selecting a special service ASP comprises:

receiving a request for a special service from said user via said communications network; and

locating in a memory, said special service ASP associated with the special service request received.

16. The method of claim 1, wherein said step of receiving an ASP transaction request from said user and transmitting instructions for performing said transaction requested are performed via the Internet.

17. A computer readable storage medium containing program instructions for execution on a computer system, which when executed by the computer system, cause the computer system to perform the steps recited in any one of claims 1, 2, and 3-16.

18. A system comprising:

a memory device having embodied therein, data related to managing applications service provider (ASP) transactions between an ASP and an ASP user; and

a processor in communication with said memory device, wherein said processor is configured to receive an ASP transaction request by receiving a user identifier from said user via a communications network, said processor being further configured to;

determine whether a document profile exists for said user identifier received, said document profile indicating at least one available ASP configured to perform document management;

send to said user a document manager interface screen based on said determination of whether a document profile exists, said document manager interface screen indicating the at least one available ASP indicated by the document profile;

select said at least one available ASP for processing said transaction request from said document manager interface screen; and

transmit instructions for performing said transaction request, via said communications network, to said selected ASP which uses said instructions to perform said transaction request.

19. The system of claim 18, wherein said processor is configured to determine whether a document profile exists by determining that a document profile does exist by locating a document profile associated with said user identifier in a memory which is local to a processing device which performs the step of determining whether a document profile exists.

20. The system of claim 19, wherein said processor is configured to send said document manager interface screen by sending an interface screen including a document profile menu that lists said document profile located in said memory.

21. The system of claim 20, wherein said processor is further configured to receive a document profile selection from said user via said communications network based on a user input to said document profile menu.

22. The system of claim 21, wherein said processor is configured to select said at least one available ASP by selecting a basic ASP using said document profile selection received.

23. The system of claim 22, wherein said processor is configured to select a basic ASP by:

determining a document type using the document profile selection received; and

selecting said basic ASP that performs services utilized with said document type.

24. The system of claim 18, wherein said processor is configured to determine whether a document profile exists by determining that a document profile does not exist by searching a memory which is local to a processing device which determines whether a document profile exists.

25. The system of claim 24, wherein said processor is configured to send said document manager interface screen by sending an interface screen including a document type menu.

26. The system of claim 25, wherein said processor is further configured to receive a document type selection from said user via said communications network based on a user input to said document type menu.

27. The system of claim 26, wherein said processor is configured to select said at least one available ASP by selecting a basic ASP that performs typical services utilized with said document type selection received.

28. The system of claim 26, wherein said processor is further configured to:

create a document profile based on said document type selection received; and

store said document profile in association with said user identifier in said local memory.

29. The system of claim 18, wherein said processor is configured to receive an ASP transaction request by receiving a document consultation request from said user.

30. The system of claim 29, wherein said processor is further configured to:

send, in response to receiving said document consultation request, said document manager interface screen including a document type menu to said user via said communications network;

generate a document type selection from a user input to said document type menu; and

receive said document type selection via said communications network.

31. The system of claim 30, wherein said processor is configured to select said at least one available ASP by selecting a basic ASP that performs services utilized with said document type selection received.

32. The system of claim 31, wherein said processor is further configured to:

create a document profile based on said document type selection received; and

store said document profile in association with said user identifier in a memory.

33. The system of claim 18, wherein said processor is configured to select said at least one available ASP by selecting a special service ASP for providing special services independently offered by said special service ASP.

34. The system of claim 33, wherein said processor is configured to select a special service ASP by:

receiving a request for a special service from said user via said communications network; and

locating in a memory, said special service ASP associated with the special service request received.

35. The system of claim 18, wherein said processor is configured to receive said ASP transaction request from said user and transmit instructions for performing said transaction requested via the Internet.

36. A system for managing applications service provider (ASP) transactions between an ASP and an ASP user, comprising:

means for receiving an ASP transaction request including a user identifier from said user via a communications network;

means for determining whether a document profile exists for said user identifier received, said document profile indicating at least one available ASP configured to perform document management;

means for sending to said user a document manager interface screen based on said determination of whether a document profile exists, said document manager interface screen indicating the at least one available ASP indicated by the document profile;

means for selecting the at least one available ASP for processing said transaction request from said document manager interface screen; and

means for transmitting instructions for performing said transaction request, via said communications network, to said selected ASP which uses said instructions to perform said transaction request.

37. The system of claim 36, wherein said means for determining whether a document profile exists comprises means for determining that a document profile does exist by locating a document profile associated with said user identifier in a memory which is local to a processing device which performs the step of determining whether a document profile exists.

38. The system of claim 37, wherein said means for selecting said at least one available ASP comprises means for selecting a basic ASP using said document profile selection received.

39. The system of claim 38, further comprising means for receiving a document profile selection from said user via said communications network based on a user input to said document profile menu.

40. The system of claim 39, wherein said means for sending a document manager interface screen comprises means for sending an interface screen including a document profile menu that lists said document profile located in said local memory.

41. The system of claim 40, wherein said means for selecting a basic ASP comprises:

means for determining a document type using the document profile selection received; and

means for selecting said basic ASP that performs services utilized with said document type.

42. The system of claim 36, wherein said means for determining whether a document profile exists comprises means for determining that a document profile does not exist by searching a memory which is local to a processing device which performs the step of determining whether a document profile exists.

43. The system of claim 42, wherein said means for sending a document manager interface screen comprises means for sending an interface screen including a document type menu.

44. The system of claim 43, further comprising means for receiving a document type selection from said user via said communications network based on a user input to said document type menu.

45. The system of claim 44, wherein said means for selecting said at least one available ASP comprises means for selecting a basic ASP that performs typical services utilized with said document type selection received.

46. The system of claim 44, further comprising:

means for creating a document profile based on said document type selection received; and

means for storing said document profile in association with said user identifier in a local memory.

47. The system of claim 36, wherein said means for receiving an ASP transaction request comprises means for receiving a document consultation request from said user.

48. The system of claim 47, further comprising:

means for sending, in response to receiving said document consultation request, said document manager interface screen including a document type menu to said user via said communications network;

means for generating a document type selection from a user input to said document type menu; and

means for receiving said document type selection via said communications network.

49. The system of claim 48, wherein said means for selecting said at least one available ASP comprises means for selecting a basic ASP that performs services utilized with said document type selection received.

50. The system of claim 49, further comprising:

means for creating a document profile based on said document type selection received; and

means for storing said document profile in association with said user identifier in a local memory.