System and method for processing conference collaboration records

• US 7,248,684 B2
• Filed: 12/11/2002
• Issued: 07/24/2007
• Est. Priority Date: 12/11/2002
• Status: Expired due to Fees

• Current Assignee: Unify Inc. (Atos SE)
• Original Assignee: Siemens Communications Incorporated (Siemens AG)
• Inventors: Caspi, Rami, Beyda, William J.
• Primary Examiner(s): Escalante, Ovidio
• Application Number:
  US10/316,514
• Publication Number:
  US 20040114746A1
• Time in Patent Office: 1,686 Days
• Field of Search: 379/202.01, 379/203.01, 379/204.01, 379/88.13, 379/93.01, 379/201.01
• US Class Current: 379/202.01
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 65/4038 with floor control
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2203/305 Recording playback features, e.g. increased speed
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A telecommunications system includes a network (102) and a multimedia server (104) operably coupled to the network. The multimedia server (104) is adapted to manage a multimedia conference and includes a memory (103) for storing selectable portions of the multimedia conference. The system further includes one or more client devices (122) operably coupled to the network and adapted to set recording cues for choosing portions of said multimedia conference for playback. The multimedia server or clients may include a voice recognition system (216) for transcribing audio portions of the conference. The voice recognition system may further be used to detect instances of the recording cues. In addition, in certain embodiments, the system provides for a moderator or participants to the conference an ability to adjust relevance probabilities generated upon recognition of the cues.

Claims

1. A telecommunications method, comprising:

storing a plurality of recording cues, said recording cues adapted for marking a predetermined time period around which a portion of a multimedia conference is to be recorded;

capturing sequentially portions of said multimedia conference responsive to execution of said plurality of recording cues; and

assigning an adjustable relevance probability when said capturing occurs;

wherein said assigning comprises one or more users adjusting a system-assigned probability in real-time during said multimedia conference;

wherein said assigning comprises averaging a probability score set by one or more parties.

2. A telecommunications method, comprising:

storing a plurality of recording cues, said recording cues adapted for marking a predetermined time period around which a portion of a multimedia conference is to be recorded;

capturing sequentially portions of said multimedia conference responsive to execution of said plurality of recording cues; and

assigning an adjustable relevance probability weighted in association with identities of parties.

3. A telecommunications method in accordance with claim 2, further comprising adjusting said relevance probability during a review of a summary of the conference.

4. A telecommunications method in accordance with claim 2, wherein said assigning comprises one or more users adjusting a system-assigned probability in real-time during said multimedia conference.

5. A telecommunications method in accordance with claim 4, wherein said assigning comprises assigning a relevance probability and saving an associated summary on a per user basis.

6. A telecommunications method in accordance with claim 5, further comprising playing back captured portions having a selectable probability.

7. A telecommunications system, comprising:

a local area network (LAN);

a multimedia server operably coupled to said network, said multimedia server adapted to manage a multimedia conference and including a memory for storing selectable portions of said multimedia conference;

one or more client devices operably coupled to said LAN and adapted to set recording cues for choosing said portions of said multimedia conference for playback; and

wherein said one or more client devices comprise parties to the multimedia conference and are adapted to set relevance probabilities for recognized recording cues;

wherein the multimedia server is configured to assign an adjustable relevance probability, wherein said adjustable relevance probability can be weighted based on a party'"'"'s identity.

8. A telecommunications system in accordance with claim 7, wherein said one or more client devices are adapted to adjust relevance probabilities for recognized recording cues during summary viewing after a multimedia conference.

9. A telecommunications system in accordance with claim 7, wherein said one or more client devices are adapted to adjust relevance probabilities for recognized recording cues during said multimedia conference.

10. A telecommunications system in accordance with claim 7, wherein said one or more client devices are adapted to adjust said relevance probabilities and store summaries on a per client basis.

11. A telecommunications system, comprising:

a local area network (LAN);

a multimedia server operably coupled to said network, said multimedia server adapted to manage a multimedia conference and including a memory for storing selectable portions of said multimedia conference;

one or more client devices operably coupled to said LAN and adapted to set recording cues for choosing said portions of said multimedia conference for playback; and

wherein said one or more client devices are adapted to set relevance probabilities for recognized recording cues;

wherein said multimedia server is adapted to average relevance probability scores set by multiple users.

12. A telecommunications system in accordance with claim 11, wherein said one or more client devices are adapted to adjust relevance probabilities for recognized recording cues during summary viewing after a multimedia conference.

13. A telecommunications system in accordance with claim 11, wherein said one or more client devices are adapted to adjust relevance probabilities for recognized recording cues during said multimedia conference.

14. A telecommunications server, comprising:

a multimedia communication controller for interfacing multimedia conferences; and

a collaboration controller operably coupled to said multimedia communication controller, said collaboration controller adapted to store a multimedia conference and play back selected portions of said multimedia conference according to user selected criteria based on recording cues;

wherein said collaboration controller is adapted to play back said portions based on a weighting of user-adjustable relevance probabilities of said recording cues, said users comprising parties to the conference;

wherein said collaboration controller is configured to save conference summary portions based on an average of relevance probabilities.

15. A telecommunications sewer in accordance with claim 14, said collaboration controller adapted to receive adjustment commands from users during a playback of a summary after a conference.

16. A telecommunications server in accordance with claim 14, wherein said collaboration controller is adapted receive relevance probabilities during said conference.

17. A telecommunications server in accordance with claim 16, wherein said collaboration controller is adapted to save conference summary portions on a per user basis.

18. A telecommunications server in accordance with claim 17, wherein said collaboration controller is adapted to save a master summary in addition to per user summaries.

19. A telecommunications server, comprising:

a multimedia communication controller for interfacing multimedia conferences; and

a collaboration controller operably coupled to said multimedia communication controller, said collaboration controller adapted to store a multimedia conference and play back selected portions of said multimedia conference according to user selected criteria based on recording cues;

wherein said collaboration controller is adapted to play back said portions based on user-adjustable relevance probabilities of said recording cues;

wherein said collaboration controller is adapted receive relevance probabilities during said conference;

wherein said collaboration controller is adapted to save conference summary portions based on an average of relevance probabilities.

20. A telecommunications device, comprising an interaction center adapted to conduct a multimedia conference including instant messaging and adapted to allow defining recording cues for playing back portions of said multimedia conference, said interaction center further adapted to specify a playback content by selecting a user-adjustable recording cue relevance probability settable by a party to the conference and weighted according to party identity.

21. A telecommunications device in accordance with claim 20, wherein said relevance probability is adjustable during said multimedia conference.

22. A telecommunications device in accordance with claim 21, wherein said relevance probability is adjustable after said multimedia conference.

23. A telecommunications method, comprising:

storing a plurality of recording cues, said recording cues adapted for marking a predetermined time period around which a portion of a multimedia conference is to be recorded;

capturing sequentially portions of said multimedia conference responsive to execution of said plurality of recording cues; and

assigning an adjustable relevance probability when said capturing occurs;

wherein said assigning comprises one or more users adjusting a probability in real-time during said multimedia conference;

wherein said assigning comprises averaging a probability score set by one or more parties according to a weighting based on an identity of a user.

24. A telecommunications system, comprising:

a local area network (LAN);

a multimedia server operably coupled to said network, said multimedia server adapted to manage a multimedia conference and including a memory for storing selectable portions of said multimedia conference;

one or more client devices operably coupled to said LAN and adapted to set recording cues for choosing said portions of said multimedia conference for playback; and

wherein said one or more client devices are adapted to set relevance probabilities for recognized recording cues;

wherein said multimedia server is adapted to average relevance probability scores set by multiple users according to a weighting based on a user identity.

25. A telecommunications server, comprising:

a multimedia communication controller for interfacing multimedia conferences; and

a collaboration controller operably coupled to said multimedia communication controller, said collaboration controller adapted to store a multimedia conference and play back selected portions of said multimedia conference according to user selected criteria based on recording cues;

wherein said collaboration controller is adapted to play back said portions based on user-adjustable relevance probabilities of said recording cues;

wherein said collaboration controller is adapted receive relevance probabilities during said conference;

wherein said collaboration controller is adapted to save conference summary portions based on a weighted average of relevance probabilities.

26. A telecommunications method, comprising:

storing a plurality of recording cues, said recording cues adapted for marking a predetermined time period around which a portion of a multimedia conference is to be recorded;

capturing sequentially portions of said multimedia conference responsive to execution of said plurality of recording cues; and

assigning an adjustable relevance probability when said capturing occurs, wherein said adjustable relevance probability can be weighted based on a conference participant'"'"'s identity.