Method and apparatus for the home delivery of local retail e-commerce orders

• US 7,251,621 B1
• Filed: 12/29/2006
• Issued: 07/31/2007
• Est. Priority Date: 02/03/2006
• Status: Expired due to Fees

• Current Assignee: Weiwen Weng
• Original Assignee: Weiwen Weng
• Inventors: Weng, Weiwen
• Primary Examiner(s): ZURITA, JAMES H
• Application Number:
  US11/617,989
• Publication Number:
  US 20070185778A1
• Time in Patent Office: 214 Days
• Field of Search: 705/26
• US Class Current: 705/26.41
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 40/04 Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Abstract

The method and apparatus disclosed herein empowers the general population to deliver e-commerce orders from retail stores to buyers. Embodiments of the invention reduce overall fuel usage, creating value for all members of the value chain: reduction in delivery fees for buyer, higher customer satisfaction and purchasing of goods for retailers, and the ability to earn extra income for patrons that deliver the orders. The method and apparatus comprise a database of patrons to perform home or local delivery of e-commerce orders, a database of e-commerce orders from stores, a database of buyers who place the orders, and computer instructions to match acceptable orders with patrons.

Claims

1. A method of offering an opportunity for a patron to deliver at least one product to one or more buyers, the method comprising:

(a) providing one or more products for delivery;

(b) selecting the product or products by a buyer;

(c) determining that delivery is available to a location specified by the buyer;

(d) informing the buyer that delivery is available;

(e) providing the buyer with an option to provide acceptable patron criteria;

(f) calculating a delivery fee, if any, to the buyer;

(g) accessing data comprising acceptable deviation criteria and acceptable order criteria;

(h) matching at least one pending e-commerce order with the patron'"'"'s acceptable delivery criteria, said acceptable delivery criteria including acceptable deviation criteria and acceptable order criteria;

(i) providing the patron with the option to select for delivery one or more matched order of one or more buyers;

(j) delivering the at least one order of the one or more buyers by the patron; and

(k) determining and recording the compensation to the patron.

2. The method of claim 1, further comprising:

(i) providing a user interface to allow the patron to create a valid account by choosing a user name and a password;

(ii) providing a user interface to allow the patron to specify acceptable delivery criteria;

(iii) presenting a service agreement between the patron and the service provider, wherein the service agreement can be acknowledged by the patron;

(iv) verifying the legal eligibility of the patron to participate in the method of claim 1; and

(v) adding the information provided by the patron in steps (ii)-(iv) to a database.

3. The method of claim 1, wherein the acceptable deviation criteria include at least the criterion that (i) the additional distance of travel required by the deviation is less than a preset limit, (ii) the additional time of travel required by the deviation is less than a preset limit, or both criteria (i) and (ii).

4. The method of claim 1, wherein the acceptable order criteria include at least the criterion that (i) the total weight of the goods in the order is less than a preset limit, (ii) the total volume of the goods of the order is less than a preset limit, or both criteria (i) and (ii).

5. The method of claim 1, further comprising:

(i) providing a user interface to allow the patron to login;

(ii) retrieving patron'"'"'s acceptable delivery criteria;

(iii) retrieving one or more pending orders;

(iv) applying patron'"'"'s delivery criteria to filter the pending orders in substep (iii);

(v) providing a user interface to present to the patron the orders, if any, that satisfy the patron'"'"'s delivery criteria;

(vi) providing a user interface to allow the patron to accept or decline the order or orders from substep (v);

(vii) when at least one order is accepted in substep (vi), providing a user interface to communicate to the patron the set of order or orders to deliver, driving directions and/or a map, and estimated travel time.

6. The method of claim 1, further comprising:

(i) creating a record in a database upon receiving of the order, with an indication that the order is not yet packaged;

(ii) updating the order status to indicate it is packaged, upon completion of order packaging;

(iii) updating the order status to indicate that it has been selected by a patron to deliver, upon patron'"'"'s confirmation;

(iv) updating the order status to indicate that the order has been carried out of a store and is being delivered;

(v) adding a delivery fee to the patron'"'"'s account; and

(vi) updating the order status to indicate it has been delivered, thereby closing the transaction.

7. The method of claim 1, further comprising:

(i) creating a record in a database upon receiving of the order;

(ii) indicating to the buyer that the order is authorized to be picked up by a patron;

(iii) viewing the pending order by a potential patron;

(iv) selecting the order for delivery by the patron;

(v) updating the order status to indicate it has been delivered to the buyer; and

(vi) adding a delivery fee to the patron'"'"'s account.

8. The method of claim 1, further comprising:

(i) providing a user interface to the buyer to show whether delivery by a patron is available to buyer'"'"'s address;

(ii) when delivery by a potential patron is available, presenting a service agreement to the buyer;

(iii) providing a user interface to the buyer to allow the buyer to input acceptable patron criteria;

(iv) calculating a delivery fee based on buyer-specified patron criteria; and

(v) adding information obtained from substeps (i)-(iv) into a database.

9. The method of claim 8, wherein the acceptable patron criteria include at least one or more criteria that (i) the number of deliveries performed by the patron over a certain time period is more than a preset limit, (ii) the number or percentage of positive feedback scores of the patron is more than a preset limit, (iii) the patron is characterized by positive feedback according to at least one third-party ratings system, or (iv) the patron is within a certain number of people connections to the buyer.

10. The method of claim 1, wherein the patron delivers orders to two or more buyers, wherein each order meets the patron'"'"'s acceptable order criteria and each buyer meets the patron'"'"'s acceptable deviation criteria, and wherein the set of orders as a whole meets the patron'"'"'s acceptable delivery criteria.

11. The method of claim 1, wherein the patron delivers two or more e-commerce orders placed by two or more buyers.

12. A method of selling one or more products and delivering the products to a buyer, the method comprising:

(a) providing the one or more products;

(b) electronically purchasing the product(s) by the buyer;

(c) providing the option of delivery by a patron to the buyer;

(d) determining at least one potential patron for delivery of the product(s) to the buyer;

(e) determining, for each potential patron, the delivery deviation associated with the buyer;

(f) comparing the delivery deviation from step (e) with acceptable deviation criteria of each potential patron; and

(g) if at least one patron is associated with deviation criteria that is acceptable, selecting one patron, authorizing the delivery transaction, and compensating said patron for delivery of the products to the buyer.

13. The method of claim 12, further comprising:

(i) providing a user interface to allow the patron to create a valid account by choosing a user name and a password;

(ii) providing a user interface to allow the patron to specify acceptable delivery criteria;

(iii) presenting a service agreement to the patron;

(iv) verifying the legal eligibility of the patron to deliver the product(s); and

(v) adding the information provided by the patron in steps (ii)-(iv) to a database.

14. The method of claim 12, further comprising:

(i) providing a user interface to allow the patron to login;

(ii) retrieving patron'"'"'s acceptable delivery criteria;

(iii) retrieving one or more pending orders;

(iv) applying the patron'"'"'s delivery criteria to filter the pending orders in substep (iii);

(v) providing a user interface to present to the patron the orders, if any, that satisfy the patron'"'"'s delivery criteria;

(vi) providing a user interface to allow the patron to accept or decline the order or orders from substep (v);

(vii) when at least one order is accepted in substep (vi), providing a user interface to communicate to the patron the set of order or orders to deliver, driving directions and/or a map, and estimated travel time.

15. The method of claim 12, further comprising:

(i) creating a record in a database upon receiving of the order, with an indication that the order is not yet packaged;

(ii) updating the order status to indicate it is packaged, upon completion of order packaging;

(iii) updating the order status to indicate that it has been selected by a patron to deliver, upon patron'"'"'s confirmation;

(iv) updating the order status to indicate that the order has been carried out of a store and is being delivered;

(v) adding the delivery fee to the patron'"'"'s account; and

(vi) updating the order status to indicate it has been delivered, thereby closing the transaction.

16. The method of claim 12, further comprising:

(i) providing a user interface to the buyer to show whether delivery by a potential patron is available to buyer'"'"'s address;

(ii) when delivery by a potential patron is available, presenting a service agreement to the buyer;

(iii) providing a user interface to allow the buyer to input acceptable patron criteria;

(iv) calculating a delivery fee based on buyer-specified patron criteria; and

(v) adding information obtained from substeps (i)-(iv) into a database.

17. An e-commerce system for offering, over a network, an opportunity for a patron to deliver one or more e-commerce orders to at least one buyer, the system comprising:

at least one server computer configured to exchange data with a plurality of client computers;

said server computer having a processor, an area of main memory for executing program code under the direction of the processor,

a storage device for storing data and program code and a bus connecting the processor, main memory and the storage device;

the code being stored in said storage device and executing in said main memory under the direction of said processor, to perform the steps of;

(a) providing one or more products for delivery;

(b) selecting the product or products by a buyer;

(c) determining that delivery is available to a location specified by the buyer;

(d) informing the buyer that delivery is available;

(e) providing the buyer with an option to provide acceptable patron criteria;

(f) calculating a delivery fee, if any, to the buyer;

(g) accessing data comprising acceptable deviation criteria and acceptable order criteria;

(h) matching at least one pending e-commerce order with the patron'"'"'s acceptable delivery criteria, said acceptable delivery criteria including acceptable deviation criteria and acceptable order criteria;

(i) providing the patron with the option to select for delivery one or more matched order of one or more buyers;

(j) delivering the at least one order of the one or more buyers by the patron; and

(k) determining and recording the compensation to the patron.

18. The system of claim 17, wherein the network is the Internet.

19. The system of claim 17, wherein the storage device is physically contained in a retail store in which the buyer places an order.