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Multi-modal messaging

  • US 7,254,384 B2
  • Filed: 10/03/2002
  • Issued: 08/07/2007
  • Est. Priority Date: 10/03/2001
  • Status: Expired due to Term
First Claim
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1. A multi-modal messaging system for connection to a wireless terminal through a wireless access network, comprising:

  • a multi-modal message server connected to said wireless access network, said server being operable to receive a voice request for information related to a particular product or service from said wireless terminal;

    a voice recognition application operable to identify a plurality of words contained in said voice request for information;

    a content database configured to store information that may be responsive to said voice request for information;

    a response generation application operable to access said content database to generate a first format response and a second format response that correspond to an identity of said wireless terminal and that each contains data responsive to said voice request for information; and

    wherein said first format response and said second format response are transmitted to said wireless terminal.

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